* The first text that integrates a cultural context into the study of public administration programs * Covers the whole of southern Africa: South Africa, Botswana, Lesotho, Malawi, Swaziland, Tanzania, Zambia, and Zimbabwe * Written jointly by an African professor of public administration and an American political scientist Despite extensive theoretical consideration over the past several decades, the discipline of public administration still suffers from an inability to meet on-the-ground administrative challenges in developing countries. In the past, public administrators have relied upon Western organizational models considered rational and efficient. But in neglecting various social and cultural aspects of any non-Western country, development proceeds in fits and starts. Using southern African nations as an example, the authors argue that emerging societies are poor today thanks to the overreliance on non-local models. Practitioners must consider local cultures--languages, symbols, customs, and rituals--in developing effective administrative practices. They must absorb the experiences of people who know first-hand the dynamics and conditions in these countries. Otherwise, neither citizens nor leaders will manage their affairs and development processes effectively. Written particularly for undergraduate and graduate students in public administration, political science, and comparative and development public administration, but also for policymakers, managers, administrators, and individuals who seek to understand the challenges of organizing and managing development, this book helps foster a culturally sensitive understanding of public administration in a global context.

The book explores theoretical, methodological, and empirical underpinnings of administrative culture as well as prospects and challenges associated with it in the context of and across developing and transitional countries. Referring to dominant norms and values in public organizations administrative culture is about the attitudes and perceptions of public officials. In many countries civil servants are criticised for being corrupt, incompetent, unreliable and self-centred.Their attitudes, norms and values and the way they act are in constant conflict with rule of law. Recently the virtues of the Weberian model of bureaucracy have been reclaimed as an alternative to New Public Management (NPM): i.e. as a model which emphasizes impartiality, rule-following, expertise, and hierarchy rather than manipulation of incentive structures and market competition. In particular it has been argued that a system of meritocratic recruitment and predictable, long-term careers increases the professional competence of the bureaucrats and fosters a culture of professionalism among them. Still it is unclear how and under what conditions such a model can be adopted.Among main hindrances seems to be established power structures and the existing political and societal culture which undermine the effective implementation of the Weberian model. This book was published a s aspecial issue of the International Journal of Public Administration.

"This volume makes a special contribution to organizational analysis by developing the community element's influence on action and outcomes in organizational settings. To understand the volume is to understand what is meant by the community element and to appreciate its influence on organizational behavior. . . . The issues are whether or not leaders really matter to organizational performance, and if they do, how do they matter? The contributors to this book presume that leaders do matter but] focus on the issue of how." -- Wall Street Review of Books "A thought-provoking and well-written book that elaborates the view that the three traditional perspectives -- political, management science, and human resources -- are inadequate for the understanding, analysis, and effective management of organizations." -- Harvard Educational Review

Cultural, economic and political trends are changing the way public administrations are organized and this book examines the new challenges managers face, with the need for a shift from a traditional bureaucratic model to a competency-based approach to organizational design and management in the areas of recruitment, training, career development and assessment. Through the analysis of an experimental project launched jointly by the Italian National School for Administration (SNA) and the Prime Minister’s Office, this book showcases how a competency-based system can be a key tool in reforming HR in the public sector, with significant effects on the organization and management of public administration.