If you’re at the sharp end of management, juggling conflicting demands to keep your organization’s promises to customers, with ever-reducing resources whilst implementing the latest digital change programme and keeping your team happy – this is the book for you. Active Operations Management gives you the framework and tools to help you take control and make the most of the evolving world of service operations. The challenges of robotics, remote working and lean operations demand a new approach to give people and organizations the confidence they need to thrive and deliver in the agile age. This ground-breaking playbook specifically addresses the practical needs of operations managers. Discover: The four critical activities for effective control, and the daily and weekly rhythms which make them effective and sustainable. Practical measures of work and performance which enable like-for-like comparisons and resource balancing across diverse teams. Real-world examples showing you how to raise productivity, improve staff engagement and wellbeing. Online resources which support your control of the truly agile operation. Neil Bentley and Richard Jeffery have spent over 30 years working with operations managers to simplify and bring structure to the challenges of managing in complex organizations. Today their Active Operations Management methodology is used by thousands of managers, raising performance and ensuring the wellbeing of those involved.

This title includes a number of Open Access chapters.This book looks at a selection of important business management techniques from a variety of countries and types of businesses. It discusses interorganizational information systems development, organizational performance management, activity-based cost systems, financial decision-making processes

This book is your most complete source for in-depth information about Microsoft Operations Manager 2005! Microsoft Operations Manager 2005 Unleashedprovides a comprehensive guide to Microsoft Operations Manager (MOM) 2005. MOM is a tool that helps implement operations management, but it is not a piece of software that you can simply install and instantly have working. This book provides reference material that will guide you through the steps to design, deploy, and configure MOM within your environment. You learn how to tune your MOM environment and tackle common challenges, such as managing your Microsoft operating systems, directory services, messaging platforms, and databases. Inside you will find comprehensive information on how to develop your own reports and management packs for your MOM environment as well as practical real-world examples, based on hands-on MOM experience. · Plan your MOM deployment · Architect MOM for performance, redundancy, and security · Install or upgrade to MOM 2005 · Back up important MOM components · Implement, troubleshoot, deploy, and manage management packs · Work with rules and tune them · Manage different aspects of your environment, including the Windows operating system, directory services, Exchange email, and SQL Server · Extend MOM using connectors and third-party management packs · Develop management packs, reports, and scripts · Prepare for the next version of Operations Manager CD–ROM includes · Microsoft’s MOM 2005 Resource Kit and MOM 2005 Sizer · MOM Agent Monitor · Management packs and scripts written or customized for this book · Live Links—more than 100 (clickable) hypertext links and references to materials and sites related to Operations Manager Contents About the Authors xxi Acknowledgments xxiii Introduction 1 Part I Operations Management Overview and Concepts Chapter 1 Operations Management Basics 7 Chapter 2 What’s New 41 Chapter 3 How Does It Work? 57 Part II Planning and Installation Chapter 4 Planning Your MOM Deployment 99 Chapter 5 Planning Complex Configurations 151 Chapter 6 Installing MOM 2005 173 Chapter 7 Upgrading to MOM 2005 211 Part III Deploying MOM Chapter 8 Post-Installation Tasks 237 Chapter 9 Installing and Configuring Agents 267 Chapter 10 Complex and High Performance Configurations 297 Chapter 11 Securing MOM 329 Part IV Administering MOM Chapter 12 Backup and Recovery 365 Chapter 13 Administering Management Packs 395 Chapter 14 Monitoring with MOM 423 Part V Managing with MOM Chapter 15 Managing the Operating System 487 Chapter 16 Managing Directory Services 527 Chapter 17 Managing Microsoft Messaging 565 Chapter 18 Database Management 595 Part VI Moving Beyond MOM 2005 Chapter 19 Interoperability 625 Chapter 20 Developing Management Packs 661 Chapter 21 Using and Developing Reports 719 Chapter 22 Using and Developing Scripts 777 Chapter 23 Touring Operations Manager 2007 825 Part VII Appendixes Appendix A MOM Internals 865 Appendix B Registry Settings 887 Appendix C Performance Counters 895 Appendix D Database Views 901 Appendix E Reference URLs 907 Appendix F On the CD 917 Index 919

System Center Operations Manager 2007 is the new version of Microsoft Operations Manager 2005 and offers valuable new advantages for improving the manageability of Microsoft servers and applications. With this book, you’ll get high-level instruction for using Microsoft’s powerful server administration tool to manage Exchange Server 2007. Focused on monitoring and managing Exchange Server using Microsoft’s powerful new server admin tool, this book delivers exactly the information you need to deploy, manage, and maintain Systems Center Operations Manager 2007.

This book is your most complete source for in-depth information about Microsoft System Center Operations Manager 2007! System Center Operations Manager 2007 Unleashed is a comprehensive guide to System Center Operations Manager (OpsMgr) 2007. Like its MOM 2005 predecessor, OpsMgr 2007 helps you implement operations management, but with a far different and more holistic approach from MOM 2005's focus on individual servers. This book guides you through designing, deploying, and configuring OpsMgr 2007. You will find detailed information and hands-on experience on topics such as estimating database sizes and designing redundant OpsMgr configurations. You learn how to tackle challenges such as setting up ACS, establishing client monitoring, using and creating synthetic transactions and distributed applications, and developing management packs and reports. Size your OpsMgr databases Architect for redundancy and performance Install or migrate to OpsMgr 2007 Secure OpsMgr Back up OpsMgr components Understand how monitors and rules work Manage different aspects, including ACS, client monitoring, synthetic transactions, and distributed applications Extend OpsMgr Develop management packs and reports CD-ROM includes: Database sizing spreadsheet Utilities, management packs, and reports Microsoft's best practices for rule and monitor targeting and PowerShell Cheat Sheet Live Links--more than 200 hypertext links and references to materials, connectors, sites, and newsgroups related to OpsMgr Contents Introduction 1 Part I Operations Management Overview and Concepts 1 Operations Management Basics 11 2 What's New 63 3 Looking Inside OpsMgr 97 Part II Planning and Installation 4 Planning Your Operations Manager Deployment 137 5 Planning Complex Configurations 203 6 Installing Operations Manager 2007 233 7 Migrating to Operations Manager 2007 277 Part III Moving Toward Application-Centered Management 8 Configuring and Using Operations Manager 2007 303 9 Installing and Configuring Agents 369 10 Complex Configurations 425 11 Securing Operations Manager 2007 471 Part IV Administering Operations Manager 2007 12 Backup and Recovery 539 13 Administering Management Packs 593 14 Monitoring with Operations Manager 647 Part V Service-Oriented Monitoring 15 Monitoring Audit Collection Services 739 16 Client Monitoring 797 17 ...

Special edition of the Federal register, containing a codification of documents of general applicability and future effect as of ... with ancillaries.

This widely adopted and well-established book, now in its Third Edition, provides the students of management and engineering with the latest techniques in production and operations management, considered so vital for maximizing productivity and profitability in business. What distinguishes the text is a comprehensive coverage of topics such as contract laws, capacity requirement planning, vendor evaluation including AHP method, quality function deployment, and enterprise resource planning. The new topics, which are of current interest, along with the characteristic features and easy-to-read style, would enhance the value of this text. The book is primarily intended as a text for postgraduate students of management, undergraduate students of mechanical engineering and undergraduate and postgraduate students of industrial, and production engineering courses. This profusely illustrated and well-organized text with its fine blend of theory and applications would also be useful for the practicing professionals. NEW TO THIS EDITION : Objective Type Questions at the end of each chapter Additional example problems in Chapters 5 and 17 XYZ, VED, FSN, and SDE analyses Process planning case study in Chapter 2 Case Study Questions in Chapters 2, 3, 4, 5, 6, 7, 9, 10, 11, 13, 14, and 15 Heuristic to minimise total tardiness in single machine scheduling KEY FEATURES : Focuses on productivity related concepts and techniques Provides solved examples at suitable places Includes sufficient tables and diagrams to illustrate the concepts Updates the reader with many efficient and modern algorithms Contains Answers to selected questions and Objective type questions