Fact: 25% of sales representatives produce 90 to 95% of all sales. Clearly, most of the members on your sales team are not selling up to their potential and therefore not generating the revenues they could. That means neither of you are making the incomes you could! Why is this case? It’s not that the job can’t be done because 25 percent are doing it, and doing it well. It’s because the other 75 percent either are not in the right sales position or they truly don’t know how to sell. Until now, most sales managers have not had access to effective, affordable sales training. Action Plan For Sales Management Success is a proven, turn key program that will become the foundation of your sales management process. Action Plan For Sales Success will improve your sales management skills so that you and your team can achieve your true sales potential. What You Will Learn 1. The B2B Sales Process – The Sales Manager’s Role: Before you can lead, you must know the right direction! 2. Eagles or Turkeys? – Recruiting and Hiring The Right Sales Professional: Hiring the wrong sales person will cost you 3 to 5 times their annual compensation plan! We’ll show you how to recruit and hire right! 3. It All Starts Here! – Your 90 Day Sales Rep Success Plan!: "Welcome to the company, here’s your price book, now go and sell!" will not make your sales team successful. We’ll show you what will! 4. You Are The Coach! – Ongoing Management Tools: Properly managing your team is critical so that they produce results today and in the future. We will give you the proper coaching and reporting tools to make that happen! "Susan ...understands the sales process intimately and is able to create a management process around it that drives sales people to accomplish their goals." Action Plan For Sales Management Success – Proven Methods That Produce Measurable Results "Susan ...understands the sales process intimately and is able to create a management process around it that drives sales people to accomplish their goals." - Rob M. "Susan knows her stuff. She brings many years of great sales experience and success to anyone who wished to improve their skills in sales. She is very personable, and is not afraid to tell it like it is. I would recommend anyone (and I have) to Susan, her website, her books if you want to become a better sales person." - Fred B. "Your content, delivery and practical examples provided the students an excellent foundation to understand the complex topic of sales recruitment and socialization" - Jim N. "Susan really knows the selling world. She's honest, articulate, bright, giving, highly competent, personable and a top professional. Welcome her. It's the right thing to do." - Allan S.

Fact: 25% of sales representatives produce 90 to 95% of all sales. Clearly, most people who have chosen sales as their career are not selling up to their potential and therefore not making the incomes they could. Why is this case? It’s not that the job can’t be done because 25 percent are doing it, and doing it well. It’s because the other 75 percent either are not in the right sales position or they truly don’t know how to sell. Until now, most sales people have not had access to effective, affordable sales training. Action Plan For Sales Success is a proven, turn key program that will become the foundation of your sales process. Action Plan For Sales Success will improve your selling skills so that you can achieve your true sales potential. What You Will Learn 1. Why Are You In Sales? - Goal Setting & Action Planning: How to determine and track what you have to do each and every sales day to get where you want to go! 2. It All Starts Here! - Define Your Target Market, Create Your Follow-Up File & Then Prospect!: How to define your real target markets, design your CRM program to track it, and how to create a prospecting approach that opens the door! 3. Why Do Prospects Buy? - The Fact Find How to develop questions that create value and differentiate you from the competition!: Selling Your Solution - The Presentation of Offer 4. How to present your product so that the prospect buys!: How to present your product so that the prospect buys! "I found the course very useful; very helpful. It's the clearest one that I have ever seen." Action Plan For Sales Success – Proven Methods That Produce Measurable Results "I have Susan's sales training book and I highly recommend it. She has produced a step by step process for winning at the sales game - Her many years of personal sales success, plus the many situations she has helped others win at are captured in an easy to read, and follow, discussion along with all the tools you need to get yourself on track and stay there." - Fred B. "I found the course very useful; very helpful. It's the clearest one that I have ever seen." - Roland S. "Susan really knows the selling world. She's honest, articulate, bright, giving, highly competent, personable and a top professional. Welcome her. It's the right thing to do." - Allan S. "My awareness of selling techniques has increased by 50%." - Ravi O. "I am working through your “Action Plan For Sales Success” ... and I’d like to say THANKS for a great hands on approach, with working documents that make it easy to turn learning into ACTION." - Don M. “I love the book.” – Kristen E.

Contrary to the popular belief, sales people don’t rely on “the gift of the gab” to be successful. Actually, the opposite is true. The best sales professionals spend far more time asking and listening than they do talking and selling. They ask questions of their customers; they ask questions of their colleagues, and they ask questions of their managers. If Oxford defines curiosity as the strong desire to know or learn something, then by that definition, sales people are curious by nature. In fact, that’s how sales professionals learn to be professional in the first place. This is a collection of practical answers to questions sales people ask most. Written by Susan A. Enns, a professional sales coach with a proven track record of sales excellence over her 30 plus year career. Her accomplishments include consecutively being the top sales rep in Canada, managing the top sales branch, and achieving outstanding sales growth in a national channel sales organization. She has written several books about sales and sales management and has created numerous automated sales tools. Her work has been published in several locations numerous times and has sold on five separate continents. As such, over the years, Susan has been asked many questions by many sales people. After a while, she saw that sales people, regardless of their experience, the products they sell, the industries in which they operate, or the countries where they sell, all share similar curiosities. In other words, although the wording may be different when asked in an email or when asked in person, sales people all ask the same questions, the most common of which are answered in this ebook. As the old saying goes, the only stupid questions are the ones unasked. As a sales professional, you should never be afraid to “Ask the Sales Coach” because you will learn so much from the answers! - "Susan really knows the selling world. She's honest, articulate, bright, giving, highly competent, personable and a top professional. Welcome her. It's the right thing to do." - "Our company hired Susan as our sales coach. She has helped me make more appointments, close more deals and make more money. The 3 most important concepts in sales. I would recommend any sales force hire her to help boost business sales". - "Susan ...understands the sales process intimately and is able to create a management process around it that drives sales people to accomplish their goals." - "Susan knows her stuff. She brings many years of great sales experience and success to anyone who wished to improve their skills in sales. She is very personable, and is not afraid to tell it like it is. I would recommend anyone (and I have) to Susan, her website, her books if you want to become a better sales person." - “Thanks for the training… I made my quota this year in May!”

The most up-to-date and proven strategies from the CEO of Porter Henry & Co., written exclusively for sales managers Sales Management Success: Optimizing Performance to Build a Powerful Sales Team contains a leading-edge training program that is filled with state-of-the-art approaches specifically designed for sales managers. Drawing on the author’s experience as the CEO of Porter Henry & Co. (the oldest sales-force training company in the world), Warren Kurzrock details the 8 most critical abilities and strategies in the sales manager's job. The Porter Henry process has proven to routinely help teams and individuals multiply their bottom-line results. While all major companies provide basic orientations for new sales managers, these sessions are usually focused on policy, procedure, product, and marketing information. Most companies spend huge amounts of money on sales training new employees but do little for sales manager development. Written for sales executives in an appealing, upbeat tone, the book is well-grounded in research and real-world experience, as well as proven ideas and tools. The 8 strategies are supported with illustrative examples and quotes from successful sales executives. This must-have book: Contains the most up-to-date strategies for sales executives Offers compelling real-world examples Includes the ideas and tools that can be put into action immediately Draws on the experience of the CEO of Porter Henry & Co. Reinforces the immediate application and learning with assessments, exercises, professional toolbox Sales Management Success: Optimizing Performance to Build a Powerful Sales Team offers a well-organized, real-world process for today's sales leader to meet the challenge of a most challenging, chaotic job.

Marketing: Real People, Real Choices brings you and your students into the world of marketing through the use of real companies and the real-life marketing issues that they have faced in recent times. The authors explain core concepts and theories in Marketing, while allowing the reader to search for the information and then apply it to their own experiences as a consumer, so that they can develop a deeper understanding of how marketing is used every day of the week, in every country of the world. The new third edition is enhanced by a strong focus on Value Creation and deeper coverage of modern marketing communications practices.

Executives want predictability and improvement in the performance of the business. Top-line predictability is the result of repeatable execution of a documented sales process, examination of the results, and modification of the process to assure future results. Predictability depends on auditing the selling process. Can the sales process be audited? Sales managers argue that selling is an art-form exempt from scrutiny. But to produce predictable results, the sales organization must document and interrogate its processes using 'Sarbanes-Oxley-like' rigor and 'comply' with senior management expectations. This book organizes effective sales management processes into a comprehensive, repeatable system. It distills years of observation, training, and real-world experience into a step-by-step system for auditing a sales process. How do executives view the sales team's skills and effectiveness? Is the company hiring and tracking these skills through a defined sales process? Is the company measuring the sales team on their execution using these skills? This book explores the concept of the Sales Audit and explains how to use it to achieve predictability of results through 'sales process compliance': * Align senior management expectations with those of the sales team. * Interrogate the steps of the current sales process to evaluate its effectiveness. * Measure the sales team's adherence to the process and their results. * Review the performance of the process in terms of predictability of results. * Ensure the continual improvement of the process and its future alignment with organizational results.

The second edition of Sales Force Management prepares students for professional success in the field. Focused on the areas of customer loyalty, customer relationship management, and sales technology, this practical resource integrates selling and sales management while highlighting the importance of teamwork in any sales and marketing organization. The text presents core concepts using a comprehensive pedagogical framework—featuring real-world case studies, illustrative examples, and innovative exercises designed to facilitate a deeper understanding of sales management challenges and to develop stronger sales management skills. Supported with a variety of essential ancillary resources for instructors and students, Sales Force Management, 2nd Edition includes digital multimedia PowerPoints for each chapter equipped with voice-over recordings ideal for both distance and in-person learning. Additional assets include the instructor's manual, computerized and printable test banks, and a student companion site filled with glossaries, flash cards, crossword puzzles for reviewing key terms, and more. Integrating theoretical, analytical, and pragmatic approaches to sales management, the text offers balanced coverage of a diverse range of sales concepts, issues, and activities. This fully-updated edition addresses the responsibilities central to managing sales people across multiple channels and through a variety of methods. Organized into four parts, the text provides an overview of personal selling and sales management, discusses planning, organizing, and developing the sales force, examines managing and directing sales force activities, and explains effective methods for controlling and evaluating sales force performance.