This revised and updated edition continues to discuss in detail the methods and measures of planning, organizing, staffing, directing and controlling a hospital and its administration. The new edition highlights the usage of scientific techniques to improve the overall services of the hospital, its management, and hence, the patients. Three appendices namely—Is Section 304A of the Indian Penal Code applicable to Doctors?, Is it Essential to take the Consent of the Patient before Surgery? and Guidelines to Consumer Forums in case of Medical Negligence or Deficiency in Service—are given in the book. Primarily intended for the students pursuing Masters in Hospital Administration (MHA), diploma in Hospital Administration or Health Care Services, and undergraduate and postgraduate courses in Nursing, the book would be equally useful for hospital administration staff, nurses, and HRM professionals who are serving Medical industry. NEW TO THIS EDITION • Two new chapters, namely, Corporate Social Responsibility and An Introduction to Management have been added. • The latest National Health Policy 2017 announced by the Government of India has been briefly discussed. • NITI AAYOG has also been incorporated in this edition. WHAT THE REVIEWERS SAY 1. This book vividly covers the principles and objectives of management including the financial administration of a hospital. It is essential ... for the hospital administrators and students of hospital management. —Swaraj Halder, Hony. Editor, Journal of Indian Medical Association, Kolkata 2. Overall, the book is educative, relevant and is very well written. It would serve as a reference book for all hospital administrators. —Professor Veena Choudhary, Director, G.B. Pant Hospital, New Delhi (Excerpt from Book Review in JIMSA, January–March 2010) 3. Keeping in view the highly educated and skilled clinicians, this book on Hospital Administration and Human Resource Management is recommended to students of MBA, MD, and PGD (Hospital and Healthcare Management). Authors have included chapters on MBO and Human Relations and Team Work which are very critical for harmonious working and aligning of goals of employees with that of the organization. —Academy of Hospital Administration

As in the previous editions, this substantially revised and updated edition continues to discuss in detail the various methods of organizing a hospital’s Human Resource Department. It also shows how the use of scientific techniques can improve the services of the hospital and ultimately benefit the patients as well as the hospital itself. The Sixth Edition brings in new concepts and new ideas and takes into account the contemporary challenges of hospitals in the human resource management area. What is New to This Edition • One entire new section on Twelfth Five Year Plan (2012–2017). • Two New Chapters—Chapter 6 on Patient Safety and Chapter 7 on Hospital Information System. • New Supreme Court Judgements on Consumer Protection replacing the older judgements Intended primarily as a text for students pursuing Master of Hospital Administration (MHA), postgraduate diploma courses in Hospital Adminis-tration or Health Care Services, and undergraduate and postgraduate courses in nursing (B.Sc./M.Sc. Nursing), the book would be equally useful for all those engaged in hospital administration, nursing administration, and human resource management. What the Reviewers Say 1. This book vividly covers the principles and objectives of management including the financial administration of a hospital. It is essential ... for the hospital administrators and students of hospital management. —Swaraj Halder, Hony. Editor, Journal of Indian Medical Association, Kolkata 2. Overall, the book is educative, relevant and is very well written. It would serve as a reference book for all hospital administrators. Professor Veena Choudhary, Director, G.B. Pant Hospital, New Delhi (Excerpt from Book Review in JIMSA, January–March 2010)

Vols. for 1963- include as pt. 2 of the Jan. issue: Medical subject headings.