"This book discusses the latest findings in knowledge-intensive, collaborative environments, focusing on frameworks and solutions for improving collaboration online"--Provided by publisher.

Recent research shows that collaboration and social networking foster knowledge sharing and innovation by sparking new connections, ideas, and practices. Yet these informal networks are often misunderstood and poorly managed. Building on the groundbreaking, bestselling first edition, Knowledge Management Handbook: Collaboration and Social Networking, Second Edition focuses on two key elements in knowledge management: collaboration and social networking. To Innovate, Connect the People Jay Liebowitz, one of the top knowledge management authorities in the world, brings together 15 articles by researchers and practitioners who are among the leaders in their fields. They present numerous applications, concepts, techniques, methodologies, issues, and trends related to collaboration and social networking in a knowledge management context. They also point out areas that need more work, such as how to measure the impact of knowledge-sharing efforts in terms of innovation, profits, and customer perceptions. What Can You Learn from Your Informal Organization? Packed with case studies, this handbook explores how you can share knowledge, make connections, and generate new ideas through collaboration and interaction. It is a valuable reference and classroom text for those engaged in knowledge management, particularly from a collaboration and social networking perspective.

This book constitutes the proceedings of the 19th Collaboration Researchers' International Working Group Conference on Collaboration and Technology, held in Wellington, New Zealand, in October/November 2013. The 18 revised papers presented together with 4 progress papers were carefully reviewed and selected from 34 submissions. They are organized into six thematic sessions as follows social media, social networks, crowdsourcing, learning, collaboration design and software development.

Experience Skype to the Max shows you how to make the most of Skype's full range of features on any device. Discover tips and tricks for saving time, saving money, and fostering better communication at work or in your personal projects. Go beyond simple voice calling and discover Skype as a multimedia cross-platform collaboration tool, wherever you are in the world. Learn how to connect to Skype from your devices whether in the home office, on the road, roaming on your mobile or over Wi-Fi. Discover the best ways to call or message landlines and mobile phones at minimum cost, and how to manage your account and payments, depending on your needs. As a regular Skype user, you’ll also benefit from insider tips on choosing hardware and peripherals, integrating your Skype usage with other platforms such as Office and Outlook.com, and preparing for the next developments in internet-based communications. As work and home lives become increasingly intertwined, this book is your essential guide to building and sustaining your important relationships on one reliable platform.