"The Zero Defects Option" was written to explain the leader's role in producing error-free products and services. It is the only book that correctly explains the Zero Defects (ZD) concept and contains the Seven Principles of Defect Prevention that make ZD work.

In order to achieve zero-defect product quality, a company needs to trace defects in equipment to their root causes and permanently eliminate them. Learn how to integrate TPM concepts and methods in your quality program in this easy-to-read case study of TPM, TQC, and JIT at a world-class manufacturer of optical fiber and other electric cable and wire. Using numerous shop floor examples, the author shows supervisors and team leaders how to manage equipment to guarantee higher quality. Contents Publisher's Message Foreword to the Japanese Edition Preface 1. The Zero Defect Challenge 2. TPM Development at Furukawa Electric 3. Deploying the Five S's and Autonomous Quality Maintenance 4. The Mechanism Behind Failures and Defects 5. The Basic Approach to Defect Prevention 6. Deploying MQP Management 7. Planned Quality Maintenance 8. TPM and the JIT Production System 9. Improvement Results and Future Topics About the Author Index

Zero Defects A Complete Guide - 2020 Edition.