This book could serve as the module text in organisational communication for final year undergraduates/postgraduates. It is also a complete handbook for those whose task it is to carry out an audit.

Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This Handbook equips readers with the vital analytic tools required to conduct such assessments. Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia: provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach review the main options confronting organizations embarking on audit discuss the merits and demerits of the approaches available provide case studies of the communication audit process in action illustrate how findings can be interpreted so that suitable recommendations can be framed outline how reports emanating from such audits should be constructed. This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action.

This comprehensive handbook features work on organizational communication research, authored by the leading scholars in the field. This broad-based overview is intended for both students, scholars, and professionals. It is organized into three sections that present the theoretical and methodological directions of the field along with insights into the future growth of new communications technologies and their effects on public and private sector organizations. The volume addresses many questions: What is the current state of the discipline? How do we define the parameters of organizational communication? What paradigms and philosophical approaches define this field? What theoretical propositions have evolved from the past two decades of research in organizational communication? What research trends and themes have been supported and discounted? Where is there agreement among scholars? Where is there differentiation among viewpoints? What direction is current and future research taking in the field?

This book could serve as the module text in organisational communication for final year undergraduates/postgraduates. It is also a complete handbook for those whose task it is to carry out an audit.