Human civilization and development are the results of endless pursuit of challenge. However, myriad of issues of poverty and hunger, polarization of wealth, continued inequality, accelerating ageing society, difficulty in creating jobs, and rapid climate change borne out of global warming are blocking our path to a better future. In order to overcome these issues, the UN has created the Sustainable Development Goals, common goals that are shared by all countries, and is calling for a higher level of international cooperation of promoting public service innovation and sharing the accomplishments. Based on the experience of building an e-government with the foundation of rational law and regulation, Korean government is improving productivity and effectiveness of administrative service for its people using advanced ICT. Also, the government is working to create a better government that can take on the important role of promoting sustainable development. Government 3.0 is a people-focused government innovation policy, opening and sharing government-owned data. Through it, customized and integrated service is provided, and efficiency and transparency of government administration is heightened by building a structured system for better communication with people and for close cooperation among government branches. This book aims to introduce in detail the 28 model cases of Korea’s public service under the theme of people’s happiness, the vibrant economy , and efficient public service, so that civil servants around the world and those working for international organizations that devote themselves to government innovation and sustainable development understand Korean government’s efforts on public governance innovation. We hope that through international cooperation on public service, each country can communicate, cooperate, and share to solve today’s issues for a better future for all. -- Index Happiness to People's Lives 01. Citizen-centric Government Innovation Policy (Government 3.0) 02. Ac hievements of Forest Policy and International Forest Cooperation 03. Citizen-oriented Civil Petition Service (Minwon 24) 04. Customer-oriented advanced immigration services based on ICT 05. e-People, The Online System for Communicating with People 06. Integrated Food Safety Information Network 07. Intelligent Transport System (ITS) 08. K orean Information System of Criminal Justice Services (KICS) 09. Open Data Strategy and Key Initiatives 10. Promotion of Patient Safety and Public Health with Drug 11. R esident Registration System 12. Vehicle History Information Service Vitality to the Economy 13. Customized Service for Businesses and Policy Information System for SMEs 14. G4B, Government Integrated Portal for Supporting Business 15. Korea Legal Information Service 16. Korea's Customs Administration and UNI-PASS 17. National Crop Pest Management System 18. National E-Procurement System (KONE PS) 19. National Spatial Data Infrastructure Portal 20. Weather Information Service for Ag riculture 21. World-Class Electronic Tax Administration Service (Hometax) Efficiency to Public Administration 22. A dministration, Law·Institutions·Policy of eGovernment Standard Framework 23. Digital Budget & Acc ounting System (dBrain) 24. Government Integrated Data Center 25. National Archives Management of Korea 26. On-Nara Business Process Management System (On-Nara BPS) 27. Public Information Sharing Service 28. Register-based Census of Population and Housing

Praise for Building Better Boards "Building Better Boards bridges the gap between talk and action. A must-read for board members, CEOs, governance experts - really for anyone who cares about the future of the corporation." Anne M. Mulcahy, chairman and CEO, Xerox Corporation "Building Better Boards covers all the key issues facing boards in the post-Sarbanes-Oxley era. It provides practical advice based on the authors' wide-ranging experience with major companies that have built successful boards." Marty Lipton, Wachtell, Lipton, Rosen Roger W. Raber, president and CEO, National Association of Corporate Directors "This book provides a comprehensive review and effective guide to making any board an effective team, and thus an asset, for their company." Richard H. Koppes of Counsel, Jones Day, and former general counsel, CalPERS "A balanced, insightful, thoughtful, and, above all, useful look at what can be done to create excellent boards." Edward E. Lawler III, director, Center for Effective Organizations, Marshall School of Business, University of Southern California "Improving board effectiveness is easier said than done. Building Better Boards lays out the how-tos in a clear and compelling way that is of practical value for directors and CEOs alike." Kenneth W. Freeman, former chairman and CEO, Quest Diagnostics Inc.

This report examines the influence of trust on policy making and explores some of the steps governments can take to strengthen public trust.

Better Governance Across the Board is a practical guide for achieving good corporate governance of organizations regardless of whether they are for profit, listed, state-owned, family owned, or widely held. It delves into the questions boards must ask if they are to fulfill their fiduciary duties, taking account of regulatory issues. Part 1 defines corporate governance, explaining the four reasons why it matters and how it applies to a wide range of organizations. Part 2 explores the "Five P" framework of Purpose, Principles, Power, People, and Processes that helps boards to create sustainable value. Part 3 concludes by showing how the organization’s long-term "license to operate" is achieved by boards focusing on the three most important assets of the organization: its reputation; its people, and its processes. This book explores the dilemmas that currently exist in modern approaches to corporate governance and suggests ways of overcoming them. Based on ten years of teaching more than 1,500 directors of publicly listed companies, it integrates key principles of leadership, ethics, branding, and governance into a unique five-factor framework to help directors make good decisions in strategy, risk management, succession planning, internal controls, and stakeholder engagement.

Why and how did South Korea become the world’s top digital government leader? This book examines the Korean model and how it is different from the digital government models of the West, specifically of the United States and the UK. The book also looks at the successes and failures that South Korea has encountered during the process of helping developing nations set up digital governments. The book begins with the origins and historical development of digital governance. It examines digital government strategies and informatization policies in Korea’s nation development and its promotion of the information and communications technology (ICT) industry. The book explains that one of the key successes was the result of leadership and a strong pan-governmental propulsion system, namely ICT governance. The book also suggests a new digital government development model in response to rapid changes in the ICT environment, specifically in view of the Fourth Industrial Revolution. It is a useful reference for developing countries that are looking at developing their own national information master plan, including digital government.

The report brings together evidence, international experience and policy insights for the design of housing policies. Emphasis is placed on three broad aspects: inclusiveness, efficiency and sustainability. Inclusive access to housing has become increasingly challenging in many OECD countries due to a large extent to rising housing costs, which reflects the failure of housing supply to meet demand, particularly in jobs-rich urban areas.

Digital transformation is reshaping the business arena as new, successful digital business models are increasing agility and presenting better ways to handle business than the traditional alternatives. Industry 4.0 affects everything in our daily lives and is blurring the line between the physical, the biological, and the digital. This created an environment where technology and humans are so closely integrated that it is impacting every activity within the organizations. Specifically, contracting processes and procedures are challenged to align with the new business dynamics as traditional contracts are no longer fitting today's agile and continuously changing environments. Businesses are required to facilitate faster, more secure, soft, and real-time transactions while protecting stakeholders’ rights and obligations. This includes agile contracts which are dynamically handling scope changes, smart contracts that can automate rule-based functions, friction-less contracts that can facilitate different activities, and opportunity contracts that looks toward the future. Innovative and Agile Contracting for Digital Transformation and Industry 4.0 analyzes the consequences, benefits, and possible scenarios of contract transformation under the pressure of new technologies and business dynamics in modern times. The chapters cover the problems, issues, complications, strategies, governance, and risks related to the development and enforcement of digital transformation contracting practices. While highlighting topics in the area of digital transformation and contracting such as artificial intelligence, digital business, emerging technologies, and blockchain, this book is ideally intended for business, engineering, and technology practitioners and policy makers, along with practitioners, stakeholders, researchers, academicians, and students interested in understanding the scope, complexity, and importance of innovative contracts and agile contracting.