These proceedings represent the work of contributors to the 19th European Conference on Management Leadership and Governance (ECMLG 2023) hosted by ACI and Bayes Business School, City, University of London, UK on 23 - 24 November 2023. The Conference Chair is Dr Martin Rich from Bayes Business School, City, University of London, UK. ECMLG is now a well-established event on the academic research calendar and now in its 19th year. The key aim remains the opportunity for participants to share ideas and meet the people who hold them. The scope of papers will ensure an interesting two days. The subjects covered illustrate the wide range of topics that fall into this important and ever-growing area of research. The opening keynote presentation is given by Dr Jeffrey Ridley, PhD, FCG, FIIA, CIA, on the topic of A lifetime of Management and Governance Learning: A wish for you all. The second day of the conference Keynote presentation is given by Professor Pumela Msweli, University of South Africa, on the topic of The Leadership Dance on a geopolitically entangled dance floor: Towards Unitive Consciousness. With an initial submission of 164 abstracts, after the double blind, peer review process there are 54 Academic Research papers, 11 PhD Research papers, 2 Masters Research papers and 2 work-in-progress papers published in these Conference Proceedings. These papers represent research from China, Czech Republic, Czechia, Egypt, Finland, France, Germany, Ghana, Greece, Hungary, India, Italy, Kenya, Macau, Mexico, Morocco, Netherlands, Norway, Pakistan, Peru, Poland, Portugal, Romania, Saudi Arabia, Scotland, Slovakia, South Africa, Spain, Switzerland, The Netherlands, United Arab Emirates, the UK and the USA.

As businesses navigate the complex landscape of environmental sustainability and corporate responsibility, they often need help to effectively integrate Environmental, Social, and Corporate Governance (ESG) principles with Total Quality Management (TQM) practices. This disconnect hinders their ability to meet evolving consumer demands, comply with stringent regulations, and achieve long-term sustainability goals. The lack of integration between ESG and TQM also leads to missed opportunities for synergies and efficiencies, ultimately impacting the bottom line. ESG and Total Quality Management in Human Resources addresses this critical challenge by providing a comprehensive framework for integrating ESG and TQM principles, particularly within human resources. Based on the latest research and real-world examples, this book offers actionable insights and solutions for integrating ESG and TQM practices to improve organizational sustainability and performance. It equips business leaders, managers, and academics with the tools and knowledge needed to navigate the complexities of sustainability and quality management in today's competitive business environment.

The European Conference on e-Government has been running now for 18 years. This event has been held in Italy, Ireland, Belgium, UK, Slovenia, to mention a few of the countries who have hosted it. This year we are refocusing the conference to look more broadly at the area of Digital Government. The conference is generally attended by participants from more than 40 countries and attracts an interesting combination of academic scholars, public sector workers and individuals who are engaged in various aspects of Digital Government research and application.

These proceedings represent the work of contributors to the 16th European Conference on Management Leadership and Governance (ECMLG 2020) hosted by ACI and EM-Normandie Business School, Oxford, UK, UK on 26 – 27th October 2020. The Conference Chair Dr Paul Griffiths, EM-Normandie Business School, Metis Lab. Oxford, UK