Since the Workforce Invest. Act's (WIA) enactment in 1998, there have been numerous reports that included recommend, regarding many aspects of WIA. These aspects include performance measures and accountability, funding formulas and spending, one-stop centers, and training, as well as services provided to dislocated workers, youth, and employers. This testimony discusses issues raised and recommend. made. Specifically, this testimony addresses: (1) progress made by the Dept. of Labor in addressing areas of concern, particularly related to recommend. for action, and (2) what steps Labor has taken to ensure an understanding of what works and for whom in addressing the needs of workers and employers. Illustrations.