Using MDS Quality Indicators to Improve Outcomes is designed to be use d by your staff immediately upon purchase. All MDS QIs are covered in the 11 Monitoring plans, with corresponding Data Retrieval Worksheets. The worksheets get your staff immediately collecting data on the area s that the MDS QIs indicate need for improvement. Monitoring plans exa mine care delivery in areas such as nutrition, skin care, and medicati on use. Plus you'll get expert guidance on developing an ongoing quali ty improvement process. This book supports a team process to successfu lly improve care delivery systems.

Among the issues confronting America is long-term care for frail, older persons and others with chronic conditions and functional limitations that limit their ability to care for themselves. Improving the Quality of Long-Term Care takes a comprehensive look at the quality of care and quality of life in long-term care, including nursing homes, home health agencies, residential care facilities, family members and a variety of others. This book describes the current state of long-term care, identifying problem areas and offering recommendations for federal and state policymakers. Who uses long-term care? How have the characteristics of this population changed over time? What paths do people follow in long term care? The committee provides the latest information on these and other key questions. This book explores strengths and limitations of available data and research literature especially for settings other than nursing homes, on methods to measure, oversee, and improve the quality of long-term care. The committee makes recommendations on setting and enforcing standards of care, strengthening the caregiving workforce, reimbursement issues, and expanding the knowledge base to guide organizational and individual caregivers in improving the quality of care.

Winner of an AJN Book of the Year Award! Nursing homes are rich repositories of data, yet are underutilized for controlled research studies. This book is a hands-on guide to conducting long-term care research in both nursing homes and home care settings. It offers an overview of possible research in the field along with practical information on how to gain access to and work with complex institutions that may not welcome change. The author also suggests the most effective research methodology for long-term care settings, and how to implement and disseminate successful research.

Far from just raising pinkie fingers and spooning soup, today’s etiquette includes everything from effective networking to appropriate social media engagement to the perfect, polished look. For new graduates and seasoned nurses alike, mastery of modern etiquette is critical to personal and professional success. This revised and expanded third edition of Etiquette & Communication Strategies for Nurses will help you increase your confidence, enhance your reputation, and focus your career aspirations. Filled with practical tips, avoidable faux pas, and informative Q&As, this book will help you: NEW: Plan an engaging and impactful presentation NEW: Boost your career by writing an article NEW: Use a leadership strategy to achieve your personal and professional goals Interview successfully for a new position Dine with confidence in any business or social setting Increase your comfort with business travel Manage online and social media interactions safely and professionally Interact with everyone from executives to subordinates with grace and polish, regardless of the setting or situation Moderate productive meetings Thrive, not just survive, in culturally diverse interactions

In a world where there is increasing demand for the performance of health providers to be measured, there is a need for a more strategic vision of the role that performance measurement can play in securing health system improvement. This volume meets this need by presenting the opportunities and challenges associated with performance measurement in a framework that is clear and easy to understand. It examines the various levels at which health system performance is undertaken, the technical instruments and tools available, and the implications using these may have for those charged with the governance of the health system. Technical material is presented in an accessible way and is illustrated with examples from all over the world. Performance Measurement for Health System Improvement is an authoritative and practical guide for policy makers, regulators, patient groups and researchers.

Providing human service through markets is inherently problematic. Quality care is critical and unsatisfactory human service greatly influences people’s quality of life. Yet, profit for human service providers is essential for sustainable service provision. This book focuses on striking a balance between human services’ need for quality assurance and market providers’ need for profit.