An essential guide to professional communication Professional communication has become more complex than ever as, with the rise of remote working and the increasing prominence of social media, we frequently find ourselves muted – when we can't find the opportunities to speak up or our ideas aren't getting the credit they deserve. In Unmuted, Heather Hansen draws upon her years of experience as a communication specialist and consultant to illustrate how you can overcome these obstacles and make your voice heard. Building upon research from business psychology, cultural studies and linguistics, Unmuted is the essential guide to professional communication. Through the unique 'Unmuted' framework, it provides practical strategies that will bring confidence and clarity to every aspect of your career, from writing perfectly worded emails to delivering powerful presentations.

Unmute Yourself is a game changer for women who are tired of being both silent and silenced.Ready to step into your power and own your authenticity to truly thrive at work? Willing to do your part in closing the gender gap for female CEOs? Looking for some tools to overcome gender conversation bias?This handbook is a call to action for women (and men who support women) to take their careers and their lives to the next level and start getting what they want and deserve at work.The unicorn job, more clients, negotiating a salary increase, landing high profile projects, adding resources to your teams or simply being recognized for your ideas and unique value.Confidence impacts outcomes. If you're ready to Speak Up to Stand Out, this book is for you.

Mind your online P's and Q's with this expert digital manners guide Conducting yourself online can be challenging. It sometimes seems like the web and social media is tailor-made to cause upset and anger. But, with the right guide, anyone can learn how to be a beacon of civility and politeness online. In Digital Etiquette For Dummies, a team of online communication experts share their combined insights into improving your presence on social media, writing emails that exude positivity and clarity, behaving correctly in virtual meetings, and much more. You'll become a paragon of politeness as you learn to apply the timeless rules of etiquette to the unique environment of the web, social media, email, Zoom, and smartphones. In this book, you'll also: Learn near-universal etiquette rules for email, social media, cellphones, and more Discover ways to make sure that your polite attitude isn't being lost in the text-only context of a business email Avoid common social media pitfalls and digital faux pas that can trip up even the most careful communicators A great handbook for anyone who uses digital communication in business or in their personal life (so, pretty much everyone), Digital Etiquette For Dummies also belongs on the reading lists of those trying to improve their online interactions on social media.

The most practical foundation for law students, combining content on the English legal system, academic and professional skills, and commercial awareness and employability.Legal Systems & Skills is the essential contemporary toolkit for law students, equipping them with the tools they need to thrive in their academic studies and onto employment.· Accessible and engaging, with a wide range ofpedagogical features to help students to apply their knowledge and think critically about the law· Learning supported by annotated documents, real-life examples, flowcharts, and diagrams, providing visual representationsof concepts and processes· Comprehensive content on employability, including CV preparation and transferable skills, alongside features like 'Practice tip', 'What the professionals say' and 'Selling your skills'· Expanded coverage on sentencing, the judiciary, new routes into the legal professions, and legal technology· New content on retained EU law, following post-Brexit changes· New chapter on revision and assessment includingtopics on SBAQs, online assessment, and physical and mental wellbeingDigital formats and resourcesThe fifth edition is available for students and institutions to purchase in a variety offormats, and is supported by online resources. · The e-book offers a mobile experience and convenient access along with functionality tools, navigation features and links that offer extra learning support: www.oxfordtextbooks.co.uk/ebooks · The online resources include self-test questions and links to useful websites for each chapter, interactive diagrams, guidance on thepractical exercises, and sample interview questions.

Beloved Jesuit priest and author of the inspirational bestsellers Tattoos on the Heart and Barking to the Choir returns with a call to witness the transformative power of tenderness, rooted in his lifetime of experience counseling gang members in Los Angeles. Over the past thirty years, Gregory Boyle has transformed thousands of lives through his work as the founder of Homeboy Industries, the largest and most successful gang-intervention program in the world. Now, following his acclaimed bestsellers Tattoos on the Heart, “destined to become a classic of both urban reportage and contemporary spirituality” (Los Angeles Times), and Barking to the Choir, deemed “a beautiful and important and soul-transporting book” by Elizabeth Gilbert comes The Whole Language, a book that “filled my cup with hope” (The Jesuit Review). In a community struggling to overcome systemic poverty and violence, The Whole Language shows how those at Homeboy Industries fight despair and remain generous, hopeful, and tender. When Saul was thirteen years old, he killed his abusive stepfather in self-defense; after spending twenty-three years in juvenile and adult jail, he enters the Homeboy Industries training and healing programs and embraces their mission. Declaring, “I’ve decided to grow up to be somebody I always needed as a child,” Saul shows tenderness toward the young men in his former shoes, treating them all like his sons and helping them to find their way. Before coming to Homeboy Industries, a young man named Abel was shot thirty-three times, landing him in a coma for six months followed by a year and a half recuperating in the hospital. He now travels on speaking tours with Boyle and gives guided tours around the Homeboy offices. One day a new trainee joins Abel as a shadow, and Abel recognizes him as the young man who had put him in a coma. “You give good tours,” the trainee tells Abel. They both have embarked on a path to wholeness. Boyle’s moving stories challenge our ideas about God and about people, providing a window into a world filled with fellowship, compassion, and fewer barriers. Bursting with encouragement, humor, and hope, The Whole Language invites us to treat others—and ourselves—with acceptance and tenderness.

The costs of faulty communication are enormous for companies. Each year, billions of dollars are lost, precious time is wasted, innovation is thwarted, and morale suffers. But sharpening influence skills can address these challenges and create huge payoffs. Collaborative and commitment-driven interaction is the key to overcoming the obstacles of ever-rising performance expectations, widespread stress, and remote work. Drawing from 35 years of performance-improvement experience, Rick Brandon, PhD, trains thousands of people to improve their results and work relationships by improving the clarity and persuasiveness of their communication. Straight Talk is his “edu-taining” workshop-in-a-book for anyone who wants to develop direct, empathetic, and positive communication skills that will benefit themselves, their teammates, and their companies. It’s common sense but not always common practice to work on improving interpersonal skills in order to achieve accountability and a more productive and harmonious work climate. Straight Talk shows how thoughtful changes to communication can create a ripple effect across teams and organizations. Each chapter is packed with practical tips, simple how-to instruction, real-world examples, involvement exercises, and humor, to help readers build positive influence skills with competence and confidence. Straight Talk hones core Assertive Speaking and Empathic Listening skills, and then funnels them into step-by-step formats for six vital workplace situations: Gaining Commitments, Advising and Guiding, Recognizing, Reminding, Constructively Confronting, and Challenging Ideas. Straight Talk will empower you to make interpersonal expertise your competitive advantage.

"How many times in your life have you felt truly confident? Do you find self-assuredness a fleeting feeling, or a consistent state of mind? These have been unusual times and difficult years, and many of us have found our expertise tested and our confidence challenged. As a senior vice president at one of the world's premiere auction houses and a commanding presence in every room, it's easy to believe Lydia Fenet's confidence comes easily. In reality, she has experienced countless instances which threatened her ego and pride, but rather than let defeat crush her, she has learned to locate inner reserves of self-determination and push back. In Claim Your Confidence, Fenet offers the idea of confidence as something everyone has inside--you just need the know-how to claim it. Recounting both professional setbacks and personal challenges that required adaptation, Fenet offers case studies, insights, and advice to help even those who doubt themselves become the most confident version of themselves. From the 'Teflon shield' trick to her SLAM method for conquering Imposter Syndrome, readers will find the tools they need to build confidence they've had within them all along. The Most Powerful Woman in the Room is You equipped women with the skills to achieve success in their external professional lives, but that climb to the top is never easy and often includes a mix of highs and lows along the way. Without inner strength, it can be difficult to pick yourself up and persevere during the tough times that all of face. In Claim Your Confidence, Lydia Fenet will inspire you to become more self-assured, take action, make decisive choices, and grow into a leader in your own life"--