Being able to read a map and find your way is an essential lifetime skill.

User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software

Mapping the Total Value Stream defines and elaborates on the concepts of value stream mapping (VSM) for both production and transactional processes. This book reshapes and extends the lessons originally put forward in a number of pioneering works including the popular ,Value Stream Management for the Lean Office. It reinforces fundamental concepts and theoretical models with real-world applications and complete examples of the value stream mapping technique. To educate VSM mappers on the specific mechanics of the technique, the text provides in-depth explanations for commonly encountered situations. The authors also provide a more complete perspective on the concept of availability. While they discuss availability of equipment in transactional processes, they extend the concept by elaborating on availability as it applies to employees. The calculation of process lead time for work queues is taken to an advanced level – not only is the calculation of this lead time explained, but the text also covers the very real possibility of having more work in the queue than available time. While previous books have focused on only production process VSM or transactional process VSM, this work meets the real needs of both manufacturers and service sector organizations by dealing with both types. It goes beyond explaining each scenario, to teach readers what techniques are commonly applicable to both, and also explains areas of difference so that mappers will be able to readily adapt to whatever unique situations present themselves.

Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions. Product and brand managers, marketing specialists, and business owners will learn how experience diagramming can help determine where business goals and customer perspectives intersect. Once you’re armed with this data, you can provide users with real value. Mapping Experiences is divided into three parts: Understand the underlying principles of diagramming, and discover how these diagrams can inform strategy Learn how to create diagrams with the four iterative modes in the mapping process: setting up a mapping initiative, investigating the evidence, visualizing the process, and using diagrams in workshops and experiments See key diagrams in action, including service blueprints, customer journey maps, experience maps, mental models, and spatial maps and ecosystem models

What potential environmental factors impact the Projection mapping effort? What vendors make products that address the Projection mapping needs? How do you select, collect, align, and integrate Projection mapping data and information for tracking daily operations and overall organizational performance, including progress relative to strategic objectives and action plans? What threat is Projection mapping addressing? Your reputation and success is your lifeblood, and Projection mapping shows you how to stay relevant, add value, and win and retain customers Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Projection mapping investments work better. This Projection mapping All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Projection mapping Self-Assessment. Featuring 681 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Projection mapping improvements can be made. In using the questions you will be better able to: - diagnose Projection mapping projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Projection mapping and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Projection mapping Scorecard, you will develop a clear picture of which Projection mapping areas need attention. Your purchase includes access details to the Projection mapping self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.

Use the universe’s most powerful thinking tool to be more creative and successful than you ever dreamed possible! • Remember anything • Pass any exam • Get promoted • Manage your time • Have great relationships • Be healthy and happy • Plan your dream future Mind Map Mastery is the most authoritative, clear and accessible guide to Mind Mapping ever published, drawing on five decades of research and development by Mind Maps inventor Tony Buzan. Developed both for those new to the Mind Map concept as well as more advanced users who would like to build on their expertise, this is the one Mind Mapping book needed on the shelf of every student, teacher, business person and creative dreamer across the world. Discover how to: • Create Mind Maps at every level, from beginner to advanced. • Use Mind Mapping in every conceivable situation, from planning your week and revising for an exam to changing your career path and improving a difficult relationship. • Learn what to do when a Mind Map goes wrong and why pseudo Mind Maps don’t work. • Explore exciting new Mind Mapping applications, including a two-person Mind Map for conflict resolution, a Mind Map for report writing, a Mind Map to apply design thinking principles and a Mind Map to help budding authors get published. A Mind Map mirrors the structure of the brain’s neural network, with branches that reach outward from the centre of the diagram and evolve through patterns of association. This structural link with the workings of the brain is one reason why Mind Mapping is so effective. Unfortunately, over the decades since its invention by Tony Buzan, this incredible thinking tool has been misunderstood by some and misrepresented by others. This book is intended to set the record straight and help all its readers achieve Mind Map mastery. If you are looking to improve your memory, organize your weekly activities, study for an exam, plan your business strategy, change your career or envision your future, this is the book for you. Packed full of Mind Map workouts and mnemonic exercises, it includes clear explanation of the Laws of Mind Mapping, and guidance on what is a Mind Map (and what is not), as well as illustrated techniques for Mind Mapping at every level, and a whole chapter of trouble-shooting advice. It also features the true stories of master Mind Mappers and experts in their fields whose lives have been radically transformed by Mind Mapping. It’s time to set out on your own Mind Mapping adventure and discover the astounding power of your brain . . .