Gerald M. Phillips draws on his twenty-five-year, five-thousand-client experience with the Pennsylvania State University Reticence Program to present a new theory of modification of “inept” communication behavior. That experience has convinced Phillips that communication is arbitrary and rulebound rather than a process of inspiration. He demonstrates that communication problems can be described as errors that can be detected and classified in order to fit a remediation pattern. Regardless of the source of error, the remedy is to train the individual to avoid or eliminate errors—thus, orderly procedure will result in competent performance. Inept communicators must be made aware of the obligations and constraints imposed by deep structures that require us to achieve a degree of formal order in our language, without which our discourse becomes incomprehensible.

"Tonatiuh is the project I've been working on for the past year, what will become my first book, hopefully published in May of 2019. A series of images that analyze the repercussions of how this land (Guatemala) was conquered and colonized; also the inevitable scars of almost 500 years of disadvantage and unfair conditions, the Guatemalan highlands and their immense beauty are the perfect stage for my research and a series of trips following Pedro de Alvarado's (conqueror of Guatemala) journey, searching for situations that create a personal connection with the neglected reality of our society." --artist's website.

The author, who at 32 years old experienced early menopause, chronicles her tireless efforts to adopt a Guatemalan child, including uprooting her life and moving to Antigua in order to navigate the thorny adoption process and finally bring her daughter home. Original.

Describes the political situation in Guatemala, shows citizens of Guatemala, and argues that hundreds are still kidnapped, tortured, and killed by government security forces