"Trustbuilding, using personal narrative and exhaustive reporting by Rob Corcoran, chronicles how Hope in the Cities has moved what looked like an immoveable barricade. The job is not done, but Hope in the Cities has provided a map for the future."—from the foreword by Governor Tim Kaine The national director of Initiatives of Change and founder of Hope in the Cities, Rob Corcoran has been involved in promoting dialogue and conflict reconciliation among diverse and polarized racial, ethnic, and religious groups in an array of locales in Europe, South Africa, India, and the United States for over thirty years. Trustbuilding is part historical narrative and part handbook for a model of dialogue and community change that has been adopted both nationally and internationally. At its center is the story of how Richmond, Virginia, a former slave market, capital of the Confederacy, and leading proponent of Massive Resistance, has become a seedbed for inter-racial dialogue and trustbuilding with national and international implications. In 1993, this conservative southern city caught the attention of the nation with a public acknowledgment of its painful history and a call for "an honest conversation on race, reconciliation, and responsibility." City and county residents of all backgrounds launched an unprecedented and sustained effort to address the "toxic issue of race." Known as Hope in the Cities, this endeavor is now in its second decade of work. Trustbuilding should extend its important mission by carrying Richmond’s story to communities everywhere.

This is NOT a book about the importance of trust. Building Trust is about HOW TO BUILD TRUST and maintain it. Very little of the materials on trust are practical and helpful. Of the thousands of pieces of writing on the topic of trust, almost none of them say: "Here's a step-by-step method for building trust - inter-personally and organizationally." Building Trust will tell you: Practical steps to improve trust. What you may be doing that's not helpful and why. What you may have believed about trust-building that won't really produce trust in the long haul. Ways to clean up broken or fractured trust.

In competitive global economy, organisations sometimes must make difficult or even painful changes. This title is about trust - the power when it exists, the problems when it doesn't, the pain when it is betrayed and what you can do to restore it. It provides an approach to trust that outlines a common language to discuss trust constructively.

In business, politics, marriage, indeed in any significant relationship, trust is the essential precondition upon which all real success depends. But what, precisely, is trust? How can it be achieved and sustained? And, most importantly, how can it be regained once it has been broken? In Building Trust, Robert C. Solomon and Fernando Flores offer compelling answers to these questions. They argue that trust is not something that simply exists from the beginning, something we can assume or take for granted; that it is not a static quality or "social glue." Instead, they assert that trust is an emotional skill, an active and dynamic part of our lives that we build and sustain with our promises and commitments, our emotions and integrity. In looking closely at the effects of mistrust, such as insidious office politics that can sabotage a company's efficiency, Solomon and Flores demonstrate how to move from naïve trust that is easily shattered to an authentic trust that is sophisticated, reflective, and possible to renew. As the global economy makes us more and more reliant on "strangers," and as our political and personal interactions become more complex, Building Trust offers invaluable insight into a vital aspect of human relationships.

Losing someone’s trust is easy—building it back is much harder. In Building Trust: Exceptional Leadership in an Uncertain World, Darryl Stickel answers the key questions leaders face: what is trust, why is it essential to leadership, and how can I become more trusted? Trust is a basic, intuitive human reaction; it holds the fabric of our society together. Unfortunately, trust is at an all-time low in our institutions, governments, healthcare, and law enforcement. Fewer people attend a place of worship than at any time in the last eighty-plus years. Citizens fear their votes are not being counted and that politicians are lying to them—that the system itself has no legitimacy. People fail to take life-saving vaccines because they don’t trust what medical professionals and policymakers tell them. In law enforcement, a lack of trust motivates non-cooperation, fear, and a breakdown in law and order. We are facing an unprecedented trust-deficit crisis. In Building Trust: Exceptional Leadership in an Uncertain World, Darryl Stickel, one of the world’s foremost experts on trust, outlines his groundbreaking Trust Unlimited blueprint for building trust. Stickel moves away from the traditional approach of influencing people’s willingness to trust—the con artist’s tactic—to employing one or more of ten levers, which leaders can “pull” to close the gap between how much they are trusted and how much they should be. This approach also makes them more trustable and increases trust where it is deficient. Detailed case studies provide examples of his Trust Unlimited model in action.

New York Times bestselling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in book form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us. In today’s polarized society, building trust—and sustaining it—has never been more important or seemingly elusive. Trust Works! provides a common language and essential skills that can replace dissension with peace and cooperation and help us all work together productively and in harmony. Learn how the apply the “ABCD trust” model to address the factors that lead to discord, including low morale, miscommunication, poor response to problems and issues, and dysfunctional leadership.