Este manual presenta las herramientas y procedimientos necesarios para llevar a cabo una investigación de mercado exitosa, como el proceso de recolección, codificación y tabulación de datos, el uso de la estadística descriptiva e inferencial para su análisis e interpretación, así como la elaboración y presentación de un informe de base, briefing, para lograr una correcta transmisión y comunicación de los resultados, la cual es fundamental para la toma de decisiones de una empresa y el desarrollo de un plan de marketing internacional. Está estructurado en tres capítulos: “Codificación y tabulación de datos e información de mercados”, “Análisis estadístico de la información de mercados” e “Informes y presentaciones comerciales de la información de mercados”. Cada uno contiene notas, aplicaciones prácticas y ejercicios de repaso y autoevaluación. Dirigido a estudiantes y profesionales de Mercadeo, Publicidad, Ventas, Negocios Internacionales, Marketing Digital, entre otros, así como a las empresas y personas que realizan el tratamiento y análisis de la información y que pretenden mejorar la eficacia de los métodos utilizados para en la investigación de mercados. Incluye - Explicación sobre el uso de programas informáticos y del sistema de información de marketing (SIM) para el análisis, interpretación y presentación en la investigación de mercados. - Actividades para poner en práctica los conocimientos adquiridos. - Ejercicios de repaso y autoevaluación junto con su solucionario. - Material gráfico para facilitar la comprensión de los contenidos.

In this textbook, Heizer (business administration, Texas Lutheran U.) and Render (operations management, Rollins College) provide a broad introduction to the field of operations management. A sampling of topics includes operations strategy for competitive advantage, forecasting, design of goods and services, human resources, e- commerce, project management, inventory management, and maintenance. The CD-ROM contains video case studies, lecture notes, Excel OM and Extend software, and additional practice problems. Annotation copyrighted by Book News Inc., Portland, OR

Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.

The Routledge Handbook of Environmental Journalism provides a thorough understanding of environmental journalism around the world. An increasing number of media platforms – from newspapers and television to Internet social media networks – are the major providers of indispensable information about the natural world and environmental risk. Despite the dramatic changes in the news industry that have tended to reduce the number of full-time newspaper reporters, environmental journalists remain key to bringing stories to light across the globe. With contributions from around the world broken down into five key regions – the United States of America, Europe and Russia, Asia and Australia, Africa and the Middle East, and South America – this book provides support for today’s environment reporters, the providers of essential news in the 21st century. As a scholarly and journalistic work written by academics and the environmental reporters themselves, this volume is an essential text for students and scholars of environmental communication, journalism, and global environmental issues more generally, as well as professionals working in this vital area.

This three-volume set CCIS 1755-1757 constitutes the refereed proceedings of the 4th International Conference on Applied Technologies, ICAT 2022, held in Quito, Ecuador, in November 2022. The 112 full papers included in this book were carefully reviewed and selected from 415 submissions. They were organized in topical sections as follows: human computing and information science, IT financial and business management.