For decades, the manufacturing industry has employed the Toyota Production System the most powerful production method in the world to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compe

Nursing involves skill, judgment, compassion, and respect for human life whether or not the nurse is a Christian. Is there anything distinctive, then, about Christian nurses? The authors of Transforming Care address the question of how Christian faith molds nursing practice. Suggesting that such faith entails something more essential than evangelism or a certain position on moral dilemmas, they deal with the ordinary, everyday nature of nursing practice. The first part of the book articulates the relationship between Christian faith and nursing practice while analyzing the concepts of nursing, person, environment, and health common to nursing literature. The second part describes and evaluates nursing practice in three different health care contexts: acute care settings, mental health facilities, and community care contexts. Sidebars throughout the book offer thought-provoking quotations from well-known authors and nursing experts. Contributors: Cheryl Brandsen Bart Cusveller Mary Molewyk Doornbos Mary Flikkema Ruth E. Groenhout Arlene Hoogewerf Kendra G. Hotz Clarence Joldersma Barbara Timmermans

A proven working model of healthcare IT as a transformative clinical and business engine—from one of the world’s leading healthcare organizations Exciting new technology is revolutionizing healthcare in the twenty-first century. This visionary guide by Cleveland Clinic’s esteemed CIO shows you how to design, implement, and maximize your organization’s IT systems to deliver fully integrated, coordinated, high-quality care. You’ll learn how to: • Collaborate with patients: Track and monitor patients’ progress and communicate with them any time, anywhere. • Coordinate multiple caregivers and care teams: Build a network of communication among healthcare professionals across disciplines in different locations who are working on a single patient case; and integrate various IT systems into a fully functioning network. • Optimize electronic medical records: Quickly pull up and share patient histories, test results, and other essential data to provide timely care; and expand real-time access to clinical data and research. • Use IT for competitive advantage: Enable live chats, virtual visits, and online second opinions; create a content-rich, user-friendly website; build a social media strategy that engages patients and caregivers alike. Using the latest advancements in IT, you’ll be able to access and apply a wide range of online tools and field-tested strategies to any organization. Go behind the scenes at Clinic Cleveland to see how caregivers executed their IT strategy in a working environment—and how patients benefitted as a result. You’ll find simple but powerful ways to expand your IT network and provide personal, one-on-one care to all of your patients, anywhere in the world. By connecting your patients with caregivers—and caregivers with each other—you’ll be better equipped to diagnose conditions, recommend treatments, and monitor patients in ways that weren’t even possible 10 years ago. And you’ll see a vision of where IT is headed in the Internet of Healthcare. This is the future of healthcare. It’s on your computer, your phone, your tablet, your network, and the world wide web. It’s the IT advantage that makes organizations like Cleveland Clinic so successful—and patients healthier and happier. It’s about time. IT’s About Patient Care.

This book argues persuasively and passionately that patient care is best when the patient’s healing journey is as good as it can possibly be. That means the patient as a Whole Person – the self in all its physiological, emotional, social and even spiritual dimensions – should receive truly comprehensive patient-centered care. In Whole Person Care: Transforming Healthcare, the author, an expert in whole person care theory and practice, outlines the background of whole person care, explains and illustrates the key ideas, puts the growing movement of whole person care in the context of other recent developments in healthcare, and explores the implications of whole person care for individual practitioners, healthcare teams, and the organization of healthcare at the institutional and systems level. In addition, the author provides a compelling, coherent narrative, rich with clinical examples and vignettes, that clarifies for physicians, medical students and healthcare administrators the meaning of whole person care and its implications for the future of medical practice. An invaluable resource for all clinicians and personnel concerned with managing patients with acute and chronic illness, Whole Person Care: Transforming Healthcare is a major addition to the literature and a must-read for health practitioners and health administrators at every level.

Among other revolutionary developments of today's world is tie so-called "knowledge explosion." So much is being written so fast about so many things that it is becoming well nigh ir-retrievable. One consequently can never be sure that he knows what there is to know about many kinds of phenomena or types of problems existing in the modern world due to the chance that something exists in written form that simply cannot be found, so bulky is the load of literature. The common idea that only the sick child, and never the well, needs special emotional supports and helps from the adult is simply an error. For the well child is not immune from pile-ups of severe emotional intensity when overwhelmed by confusion and conflicts from within. Certainly, the normal kid can be ex-pected to handle such crises either from within or without better than his sick peer on the average, but that does not mean always; and the critical issue for the well child is: is he ready at the time they hit? If not, he needs, quite unmistakably, emotional first aid from the adult--parent, teacher, camp counselor (or what have you)--who is in charge of his life at that moment. The reader will find that what the authors describe in The Other 23 Hours as the everyday requirement diet, as far as child handling is concerned for their disturbed children, is transferable to the normal crises of normal child-hood.

Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, leaders are needed in all parts of the organization need positive solutions. Transforming Health Care Leadership provides healthcare leaders with the knowledge and tools to master the unprecedented level of change that health care organizations and their leaders now face. It also challenges management myths that served in bureaucracies but mislead in learning organizations.

This book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient- and family-centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. The book is the result of 25 years of experience of Creative Health Care Management, a nursing management consulting firm founded by Marie Manthey.