Winner of the International Society for Performance Improvement (ISPI) Award of Excellence for 2008 Selected for the 2008 ISPI Award of Excellence for Outstanding Communication Foreword by Marshall Goldsmith While many supervisors know how to identify flaws in their employees' performance, only the best managers truly know what it takes to fix the problem. A Manager's Guide to Improving Workplace Performanc e offers a practical, step-by-step approach to guiding employees to excellence by analyzing their problem areas, developing creative solutions, and implementing change. Employee performance expert Roger Chevalier has helped thousands of managers and human resources professionals to bring out the best in their workers. Using case studies and real-life examples, he shows supervisors how to take their employees from good to great by: * using tools like the Performance Coaching Process, Performance Counseling Guide, and Performance Analysis Worksheets * tailoring the amount of direction and support to an employee's specific abilities and motivations * applying the Situational Leadership model to teams and individual employees. Practical and authoritative, this book offers a positive, yet realistic solution for one of the greatest workplace challenges facing managers.

"Five years ago, in Managing Generation X, Bruce Tulgan stunned management by suggesting that the stubborn independence of young workers was more than a temporary irritant. It was the opening shot in the free-agent revolution - a massive rejection of the traditional employment relationship." "Tulgan's message was prophetic. The free-agent mindset quickly swept across the work force, luring people of all ages. But it was his diagnosis of how to deal with the resulting staffing crisis that led Fortune 500 companies - from sleek high-tech operations to old-line manufacturing firms, and even some of the most respected consulting firms - to invite him to teach their managers, step by step, how to get productivity from this new type of workforce." "In Winning the Talent Wars, Tulgan shares with the rest of us what he has learned and taught at the front lines of this war for talent, a war that many see as the single most important challenge business faces in the twenty-first century. Winning the Talent Wars is based on five additional years of research about the character and proclivities of this swelling free-agent labor force. Tulgan also brings to the table valuable, never-before-published stories about how managers at some of America's most influential corporations are quietly coming up with innovative solutions. This is a book that no manager can afford to miss."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Embrace a more diverse workforce and achieve unprecedented talent and creativity in your organization The global marketplace has changed, and companies have found themselves struggling to hire and retain high-performing talent. Winning the Talent Shift: Three Steps to Unleashing the New High Performance Workplace explains how companies can overcome the three main barriers to their success and unlock the potential in today’s new workplace. Winning the Talent Shift envisions a world where companies are fully equipped to exceed the challenges posed by the new global marketplace. Celebrated author, consultant, and executive Berta Aldrich argues if companies want to achieve future success, they must redesign their talent strategy using three important steps proven to increase revenues, engage teams and leaders, and set companies on the path to industry leadership. Winning the Talent Shift leverages the latest empirical research, experiences from over 1,000 team members and executives, and leadership classes that have spanned the globe to candidly reveal actionable solutions to what is holding most companies back from high performance. Winning the Talent Shift will show how companies can: Retain their high performers who produce 2-500% more than an average employee but are more likely to leave today’s organizations Select and retain the new, high performing leader. According to Gallup, great leadership is the #1 determinant of company success, but less than 25% of today’s leaders are considered great Identify and develop women and people of color who can be exceptional leaders. Only 1 in 5 women hold C-suite roles today Perfect for boards, C-suite, and aspiring male and female high performers, Winning the Talent Shift bravely shows how to recognize barriers, replace them with high performance attributes, and redesign the workplace to create the potential for sustainable growth and industry leadership for years to come.

Focuses on the missing ingredient in the quality movement--the human element--and is filled with many practical suggestions and insights on how to unleash the creative talent and ideas of the vast majority of people who live and work on four of their eight cylinders, primarily out of fear. --Stephen R. Covey, Ph.D., author of The Seven Habits of Highly Effective People This widely-praised book shows managers and executives how to eliminate fear, encourage quality performance, and increase corporate competitiveness. You'll discover: How fear prevents people from doing their best How fear operates in organizations The repercussions of speaking up How to build relationships without fear This work is a timely antidote to the insecurities of workers faced with the pervasive push toward leaner, meaner organizations. Let this practical guide show you how to create a high-trust workplace without fear.

Everyone who struggles to meet the demands of work and personal-life responsibilities knows how tough it is to do so. This bold new book shows that it is the deeply engrained separation of work and personal life that has limited our ability to deal effectively with the conflict between them. Beyond Work-Family Balance demonstrates why the image of "balance" is outmoded and why a new approach--work-personal life integration--offers greater promise for meaningful change. Providing many examples from action research projects in more than a dozen organizations of different kinds, the authors show how using their method of integrating rather than separating personal-life considerations from the workplace can achieve positive outcomes, not only for workers but also for the work. The method offers a way of looking deeply into the work culture to find inequitable and ineffective work practices that are so embedded and routine that no one thinks to question them3/4they are just the way things get done. Once identified, these work practices can be changed to achieve what the authors call a Dual Agenda: a more equitable workplace where both men and women can achieve their full potential and a more effective workplace where the needs of the work, rather than gendered and outmoded assumptions, determine what gets done and how. Beyond Work-Family Balance offers an approach that achieves what "family friendly" policies, "mommy tracks," and so-called flexibility programs cannot. Such programs address the symptoms of the problem. This book offers a way of changing the everyday work practices and norms that are at the root of the problem.

This book asks the crucial question: When does high performance supervision become abusive supervision? As more organizations push to adopt high performance work practices (HPWP), the onus increasingly falls on supervisors to do whatever it takes to maximize the productivity of their work teams. In this rigorous, research-based volume, international contributors offer insight into how and when seemingly-beneficial workplace practices cross the line from motivation to abuse. By reviewing critical issues in both high performance work practices and abusive supervision, it illuminates the crossover between these two modes of work, and forges a path for future scholarship.