This fifth book of Volume 19 contains only a portion of publications which appeared between July 1 and December 31, 2008. The first three books of Volume 19 contain Special Collection 7, "Childbearing Trends and Policies in Europe." The fourth and fifth books of Volume 19 contain the subsequent articles. Book IV contains articles 30 through 45, and book V contains articles 46 through 62. All material published in volume 19, as well as full journal content, is available as open access material at: http: //www.demographic-research.org/.

This publication presents tools and techniques for measuring service delivery in health and education and people's experiences from the field in deploying these methods. It begins by providing an introduction to the different methodological tools available for evaluating the performance of the health and education sectors. Country specific experiences are then explored to highlight lessons on the challenges, advantages and disadvantages of using different techniques to measure quality in a variety of different contexts and of using the resulting data to affect change. This book is a valuable resource for those who seek to enhance capacity for the effective measurement of service delivery in order to improve accountability and governance and enhance the quality of service delivery in developing countries.

Women with unmet need for family planning are those who are fecund but are not using any method of contraception, not wanting any more children, or wanting to delay the next pregnancy. This notion points to the gap between women?s reproductive intentions and their contraceptive behavior. The need for contraception remains too high. This circumstance is made worse by both a growing population and a shortage of family planning services. It is important that family planning is widely available and easily accessible. This book is intended as an aid to substance that all health workers interested in becoming more effective practitioners will consult on many occasions during their clinical practice. It provides views that the readers can test their experiences against. It presents sound and clear advice on some of the most practical guidance applicable to family planning.