In the United States, new government employees begin their careers by pledging their allegiance to the Constitution and by committing to conscientious service dedicated to solving public problems. But what do public servants get in return? For many, a chance to serve provides public servants with a higher purpose as well as professional and personal meaning in their lives and careers. In The Promise of Public Service: Ideas and Examples for Effective Service, Michael M. Stahl, a 40-year veteran in the executive and legislative branches of state and federal service, demonstrates what makes public servants effective by offering useful ideas and examining the accomplishments of public servants throughout American history. The book blends theory with practice, exploring the role that attitudes and philosophy play throughout one’s career, offering practical implementation advice, and demonstrating how one can measure success. Undergraduate- and graduate-level courses will benefit from The Promise of Public Service as a resource, and practitioners of public service in all its forms will benefit from these ideas and examples at any stage of their careers.

In the United States, new government employees begin their careers by pledging their allegiance to the Constitution and by committing to conscientious service dedicated to solving public problems. But what do public servants get in return? For many, a chance to serve provides public servants with a higher purpose as well as professional and personal meaning in their lives and careers. In The Promise of Public Service: Ideas and Examples for Effective Service, Michael M. Stahl, a 40-year veteran in the executive and legislative branches of state and federal service, demonstrates what makes public servants effective by offering useful ideas and examining the accomplishments of public servants throughout American history. The book blends theory with practice, exploring the role that attitudes and philosophy play throughout one’s career, offering practical implementation advice, and demonstrating how one can measure success. Undergraduate- and graduate-level courses will benefit from The Promise of Public Service as a resource, and practitioners of public service in all its forms will benefit from these ideas and examples at any stage of their careers.

“Worth a read for anyone who cares about making change happen.”—Barack Obama A powerful new blueprint for how governments and nonprofits can harness the power of digital technology to help solve the most serious problems of the twenty-first century As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time—from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach—public interest technology—that has the potential to transform the way governments and nonprofits around the world solve problems. Through inspiring stories about successful projects ranging from a texting service for teenagers in crisis to a streamlined foster care system, the authors show how public interest technology can make the delivery of services to the public more effective and efficient. At its heart, public interest technology means putting users at the center of the policymaking process, using data and metrics in a smart way, and running small experiments and pilot programs before scaling up. And while this approach may well involve the innovative use of digital technology, technology alone is no panacea—and some of the best solutions may even be decidedly low-tech. Clear-eyed yet profoundly optimistic, Power to the Public presents a powerful blueprint for how government and nonprofits can help solve society’s most serious problems.

In the United States, new government employees begin their careers by pledging their allegiance to the Constitution and by committing to conscientious service dedicated to solving public problems. But what do public servants get in return? For many, a chance to serve provides public servants with a higher purpose as well as professional and personal meaning in their lives and careers. In The Promise of Public Service: Ideas and Examples for Effective Service, Michael M. Stahl, a 40-year veteran in the executive and legislative branches of state and federal service, demonstrates what makes public servants effective by offering useful ideas and examining the accomplishments of public servants throughout American history. The book blends theory with practice, exploring the role that attitudes and philosophy play throughout one’s career, offering practical implementation advice, and demonstrating how one can measure success. Undergraduate- and graduate-level courses will benefit from The Promise of Public Service as a resource, and practitioners of public service in all its forms will benefit from these ideas and examples at any stage of their careers.

"This big-shouldered book, full of ardor...offers us a reasonable hope that with attention and care we can again make public education what it was meant to be, and must yet be."—The Los Angeles Times.

This text on representive bureaucracy covers topics such as: bureaucracy as a representative institution; bureaucratic power and the dilemma of administrative responsibility; and representative bureaucracy and the potential for reconciling bureaucracy and democracy.

Why simple technological solutions to complex social issues continue to appeal to politicians and professionals who should (and often do) know better. Why do we keep trying to solve poverty with technology? What makes us feel that we need to learn to code--or else? In The Promise of Access, Daniel Greene argues that the problem of poverty became a problem of technology in order to manage the contradictions of a changing economy. Greene shows how the digital divide emerged as a policy problem and why simple technological solutions to complex social issues continue to appeal to politicians and professionals who should (and often do) know better.