The Organizational Measurement Manual is a step-by-step guide to creating performance measurements at the working level. It addresses the procedures for identifying, designing, monitoring and using measurements and how these might relate to other objectives and initiatives within an organization. In so doing it explores the use of general performance measurement as a management tool for the key areas of control, customer satisfaction and business improvement. The book is clearly differentiated from many other publications on the subject of measurement by the firm distinction made between general, strategic measurement that represents an umbrella approach to the quantification of performance and the monitoring of process-level attributes that directly relate to the performance of an individual work team. The benefits of, and best practice approach to, the use of process-level measurements are clearly explained.

Annotation Wealleans, a chartered engineer and practicing business leader, details steps for creating performance measurements at the working level. He addresses procedures for identifying, designing, monitoring, and using measurements and how these might relate to other objectives within an organization, and explores the use of general performance measurement as a management tool for the areas of control, customer satisfaction, and business improvement. Unlike many other guides, a distinction is made between general strategic measurement, and monitoring of process-level measurements that directly relate to the performance of an individual work team. The author is head of international operations for a maritime technology company. Annotation c. Book News, Inc., Portland, OR (booknews.com).

Understanding your organization is a pre-requisite of effective management. This is true as much of your people as of your organization's processes or finances. The author proposes some role for one-off surveys and questionnaires but puts most emphasis on taking a systematic and objective approach to determining human situations. As well as exploring the process of measurement and comparing the various methods open to HR managers, the book focuses on how to make sense of, report and use the results.

"If a student researcher had only one handbook on their bookshelf, Miller and Salkind′s Handbook would certainly have to be it. With the updated material, the addition of the section on ethical issues (which is so well done that I′m recommending it to the departmental representative to the university IRB), and a new Part 4 on "Qualitative Methods", the new Handbook is an indispensable resource for researchers." --Dan Cover, Department of Sociology, Furman University " I have observed that most instructors want to teach methodology "their way" to imbue the course with their own approach; Miller-Salkind allows one to do this easily. The book is both conceptually strong (e.g., very good coverage of epistemology, research design and statistics) and at the same time provides a wealth of practical knowledge (scales, indices, professional organizations, computer applications, etc.) In addition, it covers the waterfront of methodology." --Michael L. Vasu, Director of Information Technology, North Carolina State University "A unique and excellent reference tool for all social science researchers, and a good textbook for graduate students and senior year undergraduate classes. These students are about to enter the real life of research, and need a handy and comprehensive tool as a starting point that offers shortcuts for getting into real research projects. For a small project, the book offers enough information to get the project started. For big projects, the book is ideal for information on where to look for things and examples." --Jianhong Liu, Department of Sociology, Rhode Island College The book considered a "necessity" by many social science researchers and their students has been revised and updated while retaining the features that made it so useful. The emphasis in this new edition is on the tools graduate students and more advanced researchers need to conduct high quality research. Features/Benefits: Provides step-by-step instruction for students′ research training by beginning with how to find a creative idea, a middle-range theory, and initial hypothesis and proceeds through design, proposal, collection and analysis of data followed by writing, reporting and publication Section on scales and indices are organized so that readers can quickly locate and find the type of scale or index in which they may be interested All sections are now followed by useful and well-considered reference sections so that readers can read more about each topic Includes updated coverage on new scales, internal and external validity, and new analytic techniques with extensive references on each Presents extensive coverage of how to prepare manuscripts for publication, including a list of all journals covered by Sociological Abstracts along with the editorial office address and URL for each entry Discusses the importance of policy research with presentation and discussion of specific models as an adjunct to both applied and basic research techniques Provides extensive coverage of funding opportunities including those offered by the National Institutes of Health, the National Science Foundation, and a directory of private funding sources including relevant contact information New to this edition: New Part 4 by John Creswell and Ray Maietta provides a comprehensive introduction to qualitative methods including a review of existing computer applications for collecting and analyzing data New and more current reviews and commentaries have replaced dated or no longer relevant excerpts Thousands of new references on the assessment of important sociological variables as well as references to such topics as statistical analysis, computer applications, and specific topics Thoroughly updated information on the use of computers and online research techniques, including beginning and intermediate material about the Internet and its use by the modern research scientist Coherent and thoughtful review of the most popular statistical analysis software packages New guidelines and discussion of ethical practices in social and behavioral science research, including extensive coverage of institutional review board procedures and activities Expansion of social indicators to include international coverage Plus, there is an extensive and well-organized table of contents with four levels of headings; and, for the first time in the history of the book, a comprehensive index.

Discover a wealth of issues in the field of consulting psychologywith this landmark book. Explore key topics in assessment andevaluation, building teams, executive coaching, career counseling,interpersonal conflicts and relationships, benefit design,personality testing, and much more. Learn to delineate and betterunderstand the wide array of information you are faced with, andbecome more adept and knowledgeable in the field of consultingpsychology. This comprehensive volume has expert contributorsrecruited by the volume's editor--himself an eminent educator andpractitioner in the field. You will get: * Special issues in consulting to specific types of organizationsincluding industry, schools, government, non-profit, andinternational * Informative guidelines for professional practiceprocedures * Organized sections on individual, group and organizationalissues * And much more!

Psychology is of interest to academics from many fields, as well as to the thousands of academic and clinical psychologists and general public who can't help but be interested in learning more about why humans think and behave as they do. This award-winning twelve-volume reference covers every aspect of the ever-fascinating discipline of psychology and represents the most current knowledge in the field. This ten-year revision now covers discoveries based in neuroscience, clinical psychology's new interest in evidence-based practice and mindfulness, and new findings in social, developmental, and forensic psychology.

The introductory volume of the Handbook of Work and Organizational Psychology is concerned with definitional, historical and methodological fundamentals. It explores the nature of studies in work and organizational psychology; the role played by the professional psychologist; and the ways in which the discipline has developed within Europe. The editors attempt to characterize the domain of work and organizational psychology, and examine relations between this and other subdisciplines within psychology, as well as those disciplines outside psychology also concerned with work and organization.