When do you address correspondents by their first names in an e-mail? How is business conducted in a particular foreign country? Now, all these workplace questions--and many more--are answered in one convenient volume. The Office Professional's Guide takes you through office basics (frequently misspelled words; proper telephone, fax, and email etiquette; common filing systems), important business and financial concepts (P&L, ROI, price-to-earnings ratio), international business (a glossary of terms in five different languages; a guide to travel arrangements), giving presentations (with PowerPoint), setting up meetings, and much more.

Eine hohe Qualität der Gestaltung der Arbeitsumgebung - noch nie war sie so wichtig wie in den heutigen Zeiten des Downsizings, wachsenden Wettbewerbs und neuer Informationstechnologien. Das Buch richtet sich speziell an Manager, die sich noch nie mit Design befaßt haben, und an interessierte Studenten. Mit Raumaufteilungsplänen, Checklisten und einem nützlichen Glossar.

Medical Office Professionals includes interviews with professionals in the field, and covers careers that have proven to be stable, lucrative, and growing professions. -Nurse Practitioner -Physician's Assistant -Medical Office Transcriptionist -Phlebotomist -Surgical Technician -Pharmacy Technician -Optometry -Sonographer. -Surgical Technologist

This book is targeted to office professionals whether they are new, mid-career or late-career employees. What most new employees lack today are soft skills. Soft skills are not like hard skills, such as typing, writing, or how to use software programs which are more commonly taught. Often overlooked, soft skills such as fostering good interoffice relationships, implementing good communication strategies, practicing effective email communication, being aware of your nonverbal communication, developing a thorough work plan, and perfecting your time management skills are just as vital for career success. Mid-career and late-career employees, although successful in their careers, may have never learned more advanced soft skills such as developing meaningful relationships at work, maintaining a work life balance, being a leader in the workplace, and leaving a legacy. Readers of this book will gain a new understanding of not only the importance of soft skills in the workplace, but they will learn about effective strategies and practical examples that they can implement in their own workplace, to empower them to be successful in their job and develop deeper, more meaningful relationships with their colleagues.

Provides information on career development, the online office, document creation, telecommunications, business English, business law, information management, and other topics.

Here's the ""must have"" reference book for anyone involved in training, human resources development, and workplace learning. Published by the most trusted name in the industry, ""The ASTD Handbook for Workplace Learning Professionals"" is a required tool for all learning professionals. This practical ""go to"" resource is a new contribution to the field, comprising 50+ chapters, each authored by renowned industry practitioners. The handbook offers the most up-to-date methodologies and practices covering the entire range of the training and development profession and also includes valuable worksheets and tools on a companion CD-ROM.

Welcome to the skilled trade field! If you’re interested in a career in trade, you’ve come to the right book. So what exactly do these people do on the job, day in and day out? What kind of skills and educational background do you need to succeed in these fields? How much can you expect to make, and what are the pros and cons of these various fields? Is this even the right career path for you? How do you avoid burnout and deal with stress? This book can help you answer these questions and more. This book, which includes interviews with professionals in the field, covers five main areas of this field that have proven to be stable, lucrative, and growing professions. Electrician HVAC Technician Plumber Construction Laborer, Craftsperson, and Manager Automotive Service Technician/Mechanic