In this book, a widely respected advisor on academic administration and ethics offers tips, insights, and tools for handling complaints, negotiating disagreements, responding to accusations of misconduct, and dealing with difficult personalities. With humor and generosity, C. K. Gunsalus applies scenarios based on real-life cases to guide academic administrators through the dilemmas of management in not-entirely-manageable environments.

"Most parents of toddlers and preschoolers know a thing or two about tantrums--those epic meltdowns that seem to come out of nowhere. Even though tantrums can be part of "normal" toddler behavior, they are maddening, stressful, and exhausting. What can parents do to help everyone step back and calm down? With candor and wit, Rebecca Schrag Hershberg, psychologist and mom of two, explains the science behind why tantrums occur and what parents might unintentionally be doing to encourage them. She offers a customizable plan for nipping blowups in the bud while fostering healthy development and deeper parent-child connections. Imagine family life with equal measures of love and limits--and less drama"--

The best-selling First Year Teacher's Survival Kit gives new teachers a wide variety of tested strategies, activities, and tools for creating a positive and dynamic learning environment while meeting the challenges of each school day. Packed with valuable tips, the book helps new teachers with everything from becoming effective team players and connecting with students to handling behavior problems and working within diverse classrooms. The new edition is fully revised and updated to cover changes in the K-12 classroom over the past five years. Updates to the second edition include: • New ways teachers can meet the professional development requirements of the No Child Left Behind Act • Entirely new section on helping struggling readers, to address the declining literacy rate among today’s students • Expanded coverage of helpful technology solutions for the classroom • Expanded information on teaching English Language Learners • Greater coverage of the issues/challenges facing elementary teachers • More emphasis on how to reach and teach students of poverty • Updated study techniques that have proven successful with at-risk students • Tips on working effectively within a non-traditional school year schedule • The latest strategies for using graphic organizers • More emphasis on setting goals to help students to succeed • More information on intervening with students who are capable but choose not to work • Updated information on teachers’ rights and responsibilities regarding discipline issues • Fully revised Resources appendix including the latest educational Web sites and software

Provides ready-to-use, reproducible support materials for trainers, human resource professionals, and diversity managers. Covers assessing organizations' need for training and coaches trainers on typical questions and conflicts encountered in diversity training. Includes some 80 activities, worksheets, charts, surveys, checklists, sample agendas and overhead transparency masters in the text and on the accompanying disk. Lacks an index. Annotation copyright by Book News, Inc., Portland, OR

“This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and Drive How to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole Rule As entertaining as it is useful, The Asshole Survival Guide delivers a cogent and methodical game plan for anybody who feels plagued by assholes. Sutton starts with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and often surprising strategies for dealing with assholes—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass. Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and rescue all those perfectly good days from being ruined by some jerk. “Thought-provoking and often hilarious . . . An indispensable resource.”—Gretchen Rubin, best-selling author of The Happiness Project and Better Than Before “At last . . . clear steps for rejecting, deflecting, and deflating the jerks who blight our lives . . . Useful, evidence-based, and fun to read.”—Robert Cialdini, best-selling author of Influence and Pre-Suasion