This book provides a new evolutionary perspective on outsourcing. The traditional prioritization of continuous outsourcing has resulted in increased hidden costs that have sabotaged business profits. As a result of undisciplined outsourcing, businesses have lost a defining characteristic of their success: decision control. In contrast, the ability to combine outsourcing with backsourcing is a winning strategy for business leaders across a broad range of industries. In this book, the author traces the essence of the outsourcing industry as it has evolved over the past two centuries. With compelling case studies from the pharmaceutical, aviation, insurance, and cookware industries, this book moves beyond theorizing. It highlights key insights from some of the leading outsourcing pioneers who helped to define the industry. The case studies demonstrate the evolution of outsourcing, from a past marked by a costly outsourcing approach to a future fueled by the diversification of sourcing for optimal business success. Through the provision of decision models and best practices, this book provides academics and practitioners with tangible steps to implement successful outsourcing and backsourcing strategies.

This book provides a new evolutionary perspective on outsourcing. The traditional prioritization of continuous outsourcing has resulted in increased hidden costs that have sabotaged business profits. As a result of undisciplined outsourcing, businesses have lost a defining characteristic of their success: decision control. In contrast, the ability to combine outsourcing with backsourcing is a winning strategy for business leaders across a broad range of industries. In this book, the author traces the essence of the outsourcing industry as it has evolved over the past two centuries. With compelling case studies from the pharmaceutical, aviation, insurance, and cookware industries, this book moves beyond theorizing. It highlights key insights from some of the leading outsourcing pioneers who helped to define the industry. The case studies demonstrate the evolution of outsourcing, from a past marked by a costly outsourcing approach to a future fueled by the diversification of sourcing for optimal business success. Through the provision of decision models and best practices, this book provides academics and practitioners with tangible steps to implement successful outsourcing and backsourcing strategies. Lazaro A. Mederos is a global strategy leader and outsourcing executive with more than 20 years of international experience helping businesses thrive. He managed country-wide client engagements with IBM Strategic Outsourcing, and ultimately led an IBM organization comprised of more than 700 resources worldwide. Dr. Mederos is the President of the Board of Directors at the Backsourcing Advisory, a think tank community of global outsourcing leaders. He is also deeply engaged in community outreach to support the development of future business leaders. In recognition of his contributions, he was awarded the United States President's Volunteer Service Award, as well as the 2018 South Florida Community Leadership Award. Dr. Mederos attained a BBA from Florida International University, USA; MBA from Nova Southeastern University, USA; and a Doctorate of Business Administration from Grenoble École de Management, France.

An economic analysis of de-industrialization that considers the ongoing transformation of the industrial economies and the consequences for economic policy.

This book focuses on business process outsourcing aspects in the medium sized enterprise segment within Western Europe. The topic is of increasing interest, especially within the services sector. The book contains theoretical, analytical and practical data on medium sized enterprise contribution to the European Economy, performance analysis and the future outlook. In addition, main aspects related to business process and knowledge process outsourcing focusing on the western European region are also analyzed. Through systematic research, the author has concluded on main trends and strategies of successful business process outsourcing, the cost savings potential and the use of Outsourcing as a tool for value creation and sustainable business development.

In today's increasingly competitive business environment, organizations must be able to adapt to the ever-changing business landscape where traditional business concepts no longer ensure success. The future will be driven by value and competing ideas-creating an environment where old alignments and equations will be replaced by a global network of

The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers.

The nature, extent, and likely future of outsourcing in the United Kingdom was examined through an extensive literature review and interviews with small numbers of local authorities, companies, and contractors. Despite the limited data available, it appeared that outsourcing is concentrated in ancillary activities and is relatively marginal, both as a proportion of the work force and in terms of its organizational impact. Among the reasons cited for outsourcing were the following: cost, improved service, desire to focus on core business and reduce exposure, and flexibility to meet fluctuating supply and demand. The problems encountered by organizations resorting to outsourcing have stemmed from choosing outsourcing for the wrong reasons and preparing for it poorly. The following were identified as alternatives to outsourcing: changing the organization's overall shape/size; introducing more flexible work arrangements; and altering the means of structuring service provision. Special attention was paid to the best ways of planning and managing outsourcing, use of outsourcing by local governments, and effects of outsourcing on employees. It was concluded that continued pressures to reduce costs and maximize productivity will likely mean the continuation of partial and selective outsourcing, with clients becoming more sophisticated and demanding in what they expect from contractors. (Contains 98 references.) (MN)