Library managers and supervisors face staffing decisions every day. When priorities change quickly - whether relating to diversity, legal challenges, new technology, or simply a desire to build an exciting team and bring people together to do their best - it takes more than good intentions to achieve results. Two experienced library managers explain how to create a productive work place, as they weave practical advice and expert commentary into an easy-to-use resource. Drawing both from common sense and from the experience and insights of the pros, they address an increasingly turbulent library environment. They focus on daily, real-world practices with: Specific strategies for brand-new supervisory staff; Tips for encouraging a positive work ethic, maintaining productivity, and building teamwork; Proven advice on practical supervisory issues like hiring, firing, interviewing, training; Policies and procedures that maintain fairness while addressing potential legal landmines; Guiding supervisors through the intricate process of managing others, this comprehensive handbook addresses the fundamental issues facing new managers.It also serves as a welcome refresher and reference for experienced managers facing new challenges in the complex and changing environments in their libraries.

You're about to become a library supervisor! In addition to excitement you may also feel some uncertainty. Mentor, creator, monitor, and negotiator are some of the roles a supervisor must play, and wearing that many hats is a challenge that requires discipline and organization (and a healthy sense of humor). This newly updated and revised edition of a classic text will give you the grounding to supervise, manage, and lead with confidence. A perfect handbook for those just moving into a supervisory position, and a welcome refresher for current managers, this resource focuses on daily, real-world issues, offering discussion of how to foster a positive work environment by determining the character of your organization; dozens of sample interview questions suitable for different contexts, and other pointers on the hiring process; advice on supervising all different kinds of employees, from those with "structural" personalities to creative types; tactics for leading productive and focused staff meetings; guidance on how to develop shared accountability, overcoming the decision dilemma so common in group settings, and other strategies for building successful teams; easy to follow tips for making email a genuine productivity tool; methods for meeting deadlines through backward planning; 11 steps for developing a clear and balanced performance appraisal; techniques for actively addressing complaints; and examples of non-monetary staff rewards such as flexible scheduling, job enrichment, and celebrations. Guiding supervisors through the intricate process of managing others, this to-the-point handbook addresses the fundamental issues facing those taking on this position.

Today's workplace -- Becoming a manager -- Communication -- Work climate and the art of motivation -- Team work and group dynamics -- Inclusiveness and diversity -- Policies and the legal environment -- Hiring and interviewing -- Orientation and training -- Planning and organizing work -- Managing performance -- Budgeting basics -- Facilities, space, and safety -- Meeting management -- Managing rewards -- Project management -- Career management.

Part I. Supervising individuals -- Today's workplace -- Hiring and interviewing -- Orientation and training -- Managing performance -- Managing rewards -- Part II. Managing groups -- Becoming a manager -- Team work and group dynamics -- Planning and organizing work -- Budgeting basics -- Facilities, space, and safety -- Managing meetings -- Project management -- Part III. Leading in organizations -- Communication skills -- Organizational climate and the art of motivation -- Inclusiveness and diversity -- Policies and the legal environment -- Career management

How do you find good library shelvers and keep them for more than a few months? Tunstall gives practical advice to help you do just that with a complete overview on how to hire, test, train, and retain shelvers.

Ideal for public, school, and academic libraries looking to freshen up their reference collection, as well as for LIS students and instructors conducting research, this resource collects the cream of the crop sources of general reference and library science information.