The Essential Handbook for Highly Effective Human Service Managers, 2nd Edition is based on current research and Tim Nolan's experience with over 10,000 managers across the country. Chapters are easy to read and packed with practical approaches to maximize employee commitment, performance, and retention.

The Essential Handbook for Highly Effective Human Service Managers is an innovative approach to equip managers at all levels with the strategies and tools necessary to maximize employee commitment, performance and client care. 30 vital skills are covered in chapters that are 3-5 pages in length, which makes for easy reading and immediate skill building and implementation. Each chapter provides an opportunity for growth and development with critical thinking questions designed to challenge your insight and perspective. Tim Nolan has worked with over 5,000 managers throughout the country to enhance their leadership skills and incorporates his experience along with his expertise in human behavior to help managers enhance employee motivation and performance. The Essential Handbook for Highly Effective Human Service Managers is a resource that all organizations should invest in to provide managers with vital tools and resources to enrich managerial credibility and leadership skills. "I have had the pleasure of knowing and training with Tim during the past several years and I have become very familiar with the excellence of his work. This book is no exception. If every manager and supervisor in the human services industry would follow the clear precepts and practices laid out in this book, our entire industry would immediately be elevated to another level." William (Bill) Nunnally, Chief Quality and Performance Officer, Heartland for Children Visit www.HumanServicesLeadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings/ consultation and can be reached at [email protected].

Used by thousands of management staff throughout the human services field. This easy-to-read book is packed with many ideas which can be immediately implemented to elevate your leadership skills as well as improve employee commitment, performance, and retention.

The Essential Handbook for Highly Effective Human Service Managers has been used by thousands of management staff in behavioral health, child welfare, and related human service management staff to enhance the performance and retention of workers while standing out as highly effective leaders.

The Essential Handbook for Effective Human Service Professionals is written by the same author that brought you The Essential Handbook for Human Service Leaders, which is a national best-selling book used by thousands of human service managers and organizations across the country. Tim Nolan is a nationally recognized leadership expert in the human services. The Essential Handbook for Effective Human Service Professionals is comprised of 21 vital competencies that any direct service worker (i.e. case manager, family services worker, child protective investigator, juvenile probation officer, etc.) needs to excel in their respective position. Further, this book helps to fulfill a critical need in the field due to the lack of support and training available for human service professionals. Each chapter of The Essential Handbook for Effective Human Service Professionals is written in a concise manner that provides a wealth of information and proven strategies designed to provide immediate impact for workers and organizations looking to maximize staff performance, retention, commitment and high quality client care. This is a must-have resource. Visit www.HumanServicesLeadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings and consultation.

The Essential Handbook for Highly Effective Managers is an innovative approach to equip managers at all levels with the strategies and tools necessary to maximize employee commitment, performance and client/customer care. 27 vital skills are covered in chapters that are 3-5 pages in length, which makes for easy reading and immediate skill building and implementation. Each chapter provides an opportunity for growth and development with critical thinking questions designed to challenge your insight and perspective. Tim Nolan has worked with over 5,000 managers throughout the country to enhance their leadership skills and incorporates his experience along with his expertise in human behavior to help managers enhance employee motivation and performance. The Essential Handbook for Highly Effective Managers is a resource that all organizations should invest in to provide managers with vital tools and resources to enrich managerial credibility and leadership skills. "The Essential Handbook for Highly Effective Managers is very thorough and provides clear and concise foundational concepts. It is easy to read, does not feel overwhelming, and anyone in management would find this to be a quick and easy resource to cultivate a work environment for people to thrive in. The action plans and critical thinking questions at the end of each chapter are very thought provoking. Reading this book will instill passion for managers at all experience levels to evaluate their management skills and make adjustments to help create a win-win outcome for all." Julie Raine, Organizational Development Manager Visit www.Dynamic-Leadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings/ consultation and can be reached at [email protected].

The Essential Handbook for Highly Effective Human Service Professionals is written to help frontline workers excel. Each chapter is short, easy to read, and carefully crafted to help the reader stand out in a variety of areas. The main themes include: - Taking initiative. - Being proactive. - Exceptional client care. - Working with a high sense of urgency. - Having high standards. - Demonstrating superior professional skills. - Practicing self-care. - Contributing to a positive culture. - Having a positive approach and outlook. - Building superior professional credibility. - Displaying leadership. Tim Nolan has worked with over 9,000 human service professionals across the country including dozens of human service organizations to create high performance employees and cultures. Visit www.HumanServicesLeadership.org for more information or contact Tim at [email protected].