Staff turnover is a key issue for HR executives. It costs your organisation money and time. Stephen Taylor looks at the causes of staff turnover and the most effective ways of measuring, costing, predicting and preventing it. With six detailed case studies covering retailers, graduates, engineers, professional services, call centres and the police, this book offers you effective approaches to solve your retention issues.

Effective corporate initiatives and processes are the bedrock of successful organizations. Employers often devote huge resources to recruiting staff and far too little effort to retaining them. The Employee Retention Handbook provides managers with esse

Effective corporate initiatives and processes are the bedrock of successful organizations. Employers often devote huge resources to recruiting staff and far too little effort to retaining them. The Employee Retention Handbook provides managers with essential frameworks to identify, formulate and implement the best policies and practice in the management and development of people.

Today's best workers are demanding more before signing on--and requiring more to stay. How does a company find and hang on to great talent? Competition for skilled employees is fierce! This book provides comprehensive, practical advice to employers to get and keep the people they need. It covers such vital topics as what workers want--including a sense of making a real impact in their jobs and getting learning opportunities; why workers leave--sometimes just because they can (it's so easy to find a new job), often because they feel undervalued or bored where they are; and what best-practice companies are doing to attract and retain the talent necessary to remain competitive. Expert Diane Arthur discusses: * Both traditional and new strategies, including a huge array of special incentives and perks * Online recruiting via sites like Monster.com or a company's own Web site * Successful programs from Cisco Systems, Bank of Boston, Eli Lilly, McDonald's, and dozens of other companies, including many small firms * Competency-based recruiting and interviewing, contingent workers, telecommuting and other alternative work arrangements, future trends, and more.

During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover continues to be the most unappreciated and undervalued issue facing business leaders. There are a variety of reasons for this, for example, the true cost of employee turnover is often underestimated. The causes of turnover are not adequately identified, and solutions are often not matched with the causes, so they fail. Preventive measures are either not in place or do not target the issues properly, and therefore have little or no effect, and a method for measuring progress and identifying a monetary value (ROI) on retention does not exist in most organizations. 'Managing Employee Retention' is a practical guide for managers to retain their talented employees. It shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using innovative retention programs. The book presents a logical process of managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking turnover and placing alerts when action is needed, and measuring the ROI of retention programs.

An unmatched collection of resources perfect for psychologists, scholars, and HR practitioners In The Wiley Blackwell Handbook of the Psychology of Recruitment, Selection and Employee Retention, an expert team of authors presents a comprehensive and authoritative perspective on critical issues in employee recruitment, selection, and retention. Every chapter offers an in-depth review of the most recent literature and provides academics, researchers, industry practitioners, and students with a holistic reference to relevant data and theory. The book includes job analyses, biodata, simulation exercises, talent management guides, talent assessment guides for leadership development, and online employee selection strategies.

Ein Buch für die Praxis! Es setzt sich mit den wichtigsten Problemen auseinander, mit denen HR Manager von heute konfrontiert sind: Wie behält man wertvolle Mitarbeiter angesichts des unerbittlichen Wettbewerbs um qualifizierte Arbeitskräfte. Arbeitnehmer sind sehr verschieden und ebenso verschieden ist ihre Abgrenzung von Berufs- und Privatleben. Deshalb müssen Unternehmen Bedingungen entwerfen, durchsetzen und gewährleisten, die flexibel genug sind, die Besten zu verpflichten und auch zu behalten. Dieser Leitfaden liefert Ihnen Methoden und Techniken zur Bindung von Mitarbeitern und sagt Ihnen genau, wie das funktioniert. Anhand eines systematischen Ansatzes lernen Sie, das neue Arbeitsverhältnis zu verstehen, richtig darauf zu reagieren und Hindernisse zu überwinden. (10/99)