The Dark Arts of Business: Elicitation is a no-nonsense, how to guide to conduct elicitation and understand when someone is eliciting information from you. This book covers a wide range of material introducing the reader to the importance of elicitation in daily conversations to understanding when elicitation is being used against you. The coverage includes the use of basic elicitation techniques, advanced elicitation techniques to the use of conversational gates and mapping.

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This book is about elicitation: the facilitation of the quantitative expression of subjective judgement about matters of fact, interacting with subject experts, or about matters of value, interacting with decision makers or stakeholders. It offers an integrated presentation of procedures and processes that allow analysts and experts to think clearly about numbers, particularly the inputs for decision support systems and models. This presentation encompasses research originating in the communities of structured probability elicitation/calibration and multi-criteria decision analysis, often unaware of each other’s developments. Chapters 2 through 9 focus on processes to elicit uncertainty from experts, including the Classical Method for aggregating judgements from multiple experts concerning probability distributions; the issue of validation in the Classical Method; the Sheffield elicitation framework; the IDEA protocol; approaches following the Bayesian perspective; the main elements of structured expert processes for dependence elicitation; and how mathematical methods can incorporate correlations between experts. Chapters 10 through 14 focus on processes to elicit preferences from stakeholders or decision makers, including two chapters on problems under uncertainty (utility functions), and three chapters that address elicitation of preferences independently of, or in absence of, any uncertainty elicitation (value functions and ELECTRE). Two chapters then focus on cross-cutting issues for elicitation of uncertainties and elicitation of preferences: biases and selection of experts. Finally, the last group of chapters illustrates how some of the presented approaches are applied in practice, including a food security case in the UK; expert elicitation in health care decision making; an expert judgement based method to elicit nuclear threat risks in US ports; risk assessment in a pulp and paper manufacturer in the Nordic countries; and elicitation of preferences for crop planning in a Greek region.

This book constitutes revised papers from the eleven International Workshops held at the 15th International Conference on Business Process Management, BPM 2017, in Barcelona, Spain, in September 2017: BPAI 2017 – 1st International Workshop on Business Process Innovation with Artificial Intelligence; BPI 2017 – 13th International Workshop on Business Process Intelligence; BP-Meet-IoT 2017 – 1st International Workshop on Ubiquitous Business Processes Meeting Internet-of-Things; BPMS2 2017 – 10th Workshop on Social and Human Aspects of Business Process Management; ‐ CBPM 2017 – 1st International Workshop on Cognitive Business Process Management; CCABPM 2017 – 1st International Workshop on Cross-cutting Aspects of Business Process Modeling; DeHMiMoP 2017 – 5th International Workshop on Declarative/Decision/Hybrid Mining & Modeling for Business Processes; QD-PA 2017 – 1st International Workshop on Quality Data for Process Analytics; REBPM 2017 – 3rd International Workshop on Interrelations between Requirements Engineering and Business Process Management; SPBP 2017 – 1st Workshop on Security and Privacy-enhanced Business Process Management; TAProViz-PQ-IWPE 2017 –Joint International BPM 2017 Workshops on Theory and Application of Visualizations and Human-centric Aspects in Processes (TAProViz'17), Process Querying (PQ'17) and Process Engineering (IWPE17). The 44 full and 11 short papers presented in this volume were carefully reviewed and selected from 99 submissions.

"This book documents high-quality research addressing ontological issues relevant to the modeling of enterprises and information systems in general, and business processes in particular covering both static and dynamic aspects of structural concepts. It provides reference content to researchers, practitioners, and scholars in the fields of language design, information systems, enterprise modeling, artificial intelligence, and the Semantic Web"--Provided by publisher.

The Human Skills: Elicitation and Interviewing (2nd Edition) is Frank Stopa's second book in The Human Skills series providing proven techniques for collecting the accurate information you need to make critical decisions. Mr. Stopa's techniques have been used in the domestic and foreign counter terrorism worlds to validate human intelligence sources. They've been used in police interrogations to extract valid admissions from hardened criminals. And, they've been used in the business world to fend off competitors and win business. For over a decade, Mr. Stopa has successfully trained students to maximize their interpersonal information collection skills in the military, law enforcement, intelligence and business. Now you can use his techniques to gather the information you need to succeed! The 2nd Edition provides additional elicitation and interview techniques, exercises to improve your skills, and more!

This book presents the proceedings of the first International Upcycling Symposium 2020, held on 4th September 2020 at De Montfort University (DMU) in Leicester, UK (online), as a joint effort between DMU, Lund University, Nottingham Trent University and Newcastle University. This book presents state of the art of research and practice in “upcycling” at the international level. The subject of this book, upcycling, is a term to describe the processes of creating or modifying a product from used or waste materials, components and products, which is of equal or higher quality or value than the compositional elements. This book describes new theories, approaches and scientific research findings related to upcycling and presents examples of upcycling practice, across multiple sectors, scales and contexts. Bringing together research from over 35 multidisciplinary experts, the book discusses state-of-the-art knowledge and practices on upcycling in different geographical, economic, socio-cultural and technological contexts at an international level. Readers will gain fundamental understanding of upcycling with its varied definitions and forms across sectors and scales, and to be informed of the latest upcycling research and practices including valuable ideas, theories, projects, experiences and insights by global experts.