The problems we face, decisions we make and projects we run are complex. Very rarely do they all reside neatly in one function, team or location.The Cross-Functional Influence Playbook introduces a simple model for getting things done across an organization. This approach covers the things you do every day to build your level of influence (Build Proactively) and those you apply to specific influence opportunities (In-the-Moment).The Playbook is divided into four parts. Part One: Learning to Influence provides stories, tips and ideas on the what it takes to influence cross-functionally. Part Two: Worksheets & Assessments provides tools for assessing and analyzing your past, present and current approaches to influence. Part Three: The Influence Planner takes all the concepts presented in Parts One and Two and puts them into a template that you can complete as you prepare to influence. Part Four: The Influence Journal provides space to track your process, impact and learning.

Today’s workplace is continually transforming while implementing creative strategies to stand out in a competitive world. Within diverse organizations, managers are ideally building talented teams whose members are utilizing their strengths, doing work they enjoy, and being rewarded appropriately. Most importantly, these managers want to connect deeply and effectively with their staff to keep them engaged, happy, and fulfilled professionally. In a practical guide, Artell Smith relies on his diverse executive experience in global human resources to provide real-life examples and proven tools that help managers tune themselves up and ultimately engage, coach, and develop a team to success. While detailing his innovative ECD approach, Smith leads managers through a simple roadmap that reveals how to engineer engaging experiences, coach for amazing results through introspective questions and concrete principles, and develop employees by creating a clear plan forward that attains the best results for the team, the organization, and the employee. Engage. Coach. Develop. offers managers an innovative approach to hearing, understanding, and then guiding team members to utilize their best strengths to add value and make lasting professional contributions.

Based on the experiences and ideas of over 100 matrix practitioners ... the frameworks, ideas and tips provided are shaped around the [seven] ... matrix mastery techniques"--Page 4 of cover

The problems we face, decisions we make and projects we run are complex-a reflection of the sophisticated products our organizations design and manufacture, markets they operate in and regulatory environments they must navigate. Very rarely does all this work reside neatly in one function, team or location. It requires us to reach across functions and geographical boundaries. And once that reach happens, influence is required-because unless you have the biggest title on the organizational chart, your authority doesn't cover it all. And where authority ends, influence begins.

This book is for cybersecurity leaders across all industries and organizations. It is intended to bridge the gap between the data center and the board room. This book examines the multitude of communication challenges that CISOs are faced with every day and provides practical tools to identify your audience, tailor your message and master the art of communicating. Poor communication is one of the top reasons that CISOs fail in their roles. By taking the step to work on your communication and soft skills (the two go hand-in-hand), you will hopefully never join their ranks. This is not a “communication theory” book. It provides just enough practical skills and techniques for security leaders to get the job done. Learn fundamental communication skills and how to apply them to day-to-day challenges like communicating with your peers, your team, business leaders and the board of directors. Learn how to produce meaningful metrics and communicate before, during and after an incident. Regardless of your role in Tech, you will find something of value somewhere along the way in this book.

The PMO Playbook: Effective Phase Exits has valuable information contributes to improving the execution of the portfolio roadmap. This book provides an overarching framework for effective phase exits accompanied with the detailed "how to" by each phase and by role enabling program managers to bring products to market consistently. It contains checklists, questions, and process flows as a reminder of what needs to considered. It also combines information for program managers, functional managers, executives, and customers into a single package they can apply directly. This book should be used with The PMO Playbook: Effective Phase Exit Templates. The author tackles the challenge of teaching the framework so those involved in bringing new products to market such as PMOs or senior program management professionals can plan and execute effectively. The PMO Playbook: Effective Phase Exits provides a baseline and framework to overcome the following challenges: o Strategy: Provides the vision, objectives, and context between a company's PLM (Product LIfecycle Management) framework, PLC (Product Lifecycle) process, roles and responsibilities as it relates to phase exits. o Roles and Responsibilities: Provides guidance for Product Team organizations and defines roles and responsibilities for individuals involved with product development and deployment (such as a Product Team, Product Approval Committee) o Phase Exit Review: Provides guidelines for the recommended Phase Exit Review process and outlines recommended review content for each Phase Exit Review. o Phase Exit Approval: Provides the guidelines for simplification of Phase Exit Review and Approval process. o PLC (Product Lifecycle) or PLM (Product Lifecycle Management): While this playbook makes references to a product lifecycle process or a product lifecycle management framework, it will not address it. Any references to a company's PLC or PLM are for context purposes only as it relates to phase exits. Whether you are currently a program manager or you are thinking of a career in program management, this book has the practical framework you need for new product introduction and obsolescence. It explains what is required for each process phase, who owns the deliverable and when and how often the PMO organization should check in with the executives.

These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative. The Jobs To Be Done Playbook (JTBD) helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.