Contains all the information and fundamentals you must know to use operational audit concepts effectively. Explains the purpose and mechanics of conducting operational audits or reviews. Identifies the relationship and differences between operational and financial audits. Offers excellent advice on how to get your organization back on track by pinpointing operational deficiencies, developing practical recommendations and implementing positive changes.

The operational auditing HANDBOOK Auditing Business and IT Processes Second Edition The Operational Auditing Handbook Second Edition clarifies the underlying issues, risks and objectives for a wide range of operations and activities and is a professional companion for those who design self-assessment and audit programmes of business processes in all sectors. To accompany this updated edition of The Operational Auditing Handbook please visit www.wiley.com/go/chambers for a complete selection of Standard Audit Programme Guides.

Operational Auditing: Principles and Techniques for a Changing World, 2nd edition, explains the proven approaches and essential procedures to perform risk-based operational audits. It shows how to effectively evaluate the relevant dynamics associated with programs and processes, including operational, strategic, technological, financial and compliance objectives and risks. This book merges traditional internal audit concepts and practices with contemporary quality control methodologies, tips, tools and techniques. It explains how internal auditors can perform operational audits that result in meaningful findings and useful recommendations to help organizations meet objectives and improve the perception of internal auditors as high-value contributors, appropriate change agents and trusted advisors. The 2nd edition introduces or expands the previous coverage of: • Control self-assessments. • The 7 Es framework for operational quality. • Linkages to ISO 9000. • Flowcharting techniques and value-stream analysis • Continuous monitoring. • The use of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). • Robotic process automation (RPA), artificial intelligence (AI) and machine learning (ML); and • Adds a new chapter that will examine the role of organizational structure and its impact on effective communications, task allocation, coordination, and operational resiliency to more effectively respond to market demands.

Praise for Auditor's Guide to Information Systems Auditing "Auditor's Guide to Information Systems Auditing is the most comprehensive book about auditing that I have ever seen. There is something in this book for everyone. New auditors will find this book to be their bible-reading it will enable them to learn what the role of auditors really is and will convey to them what they must know, understand, and look for when performing audits. For experiencedauditors, this book will serve as a reality check to determine whether they are examining the right issues and whether they are being sufficiently comprehensive in their focus. Richard Cascarino has done a superb job." —E. Eugene Schultz, PhD, CISSP, CISM Chief Technology Officer and Chief Information Security Officer, High Tower Software A step-by-step guide tosuccessful implementation and control of information systems More and more, auditors are being called upon to assess the risks and evaluate the controls over computer information systems in all types of organizations. However, many auditors are unfamiliar with the techniques they need to know to efficiently and effectively determine whether information systems are adequately protected. Auditor's Guide to Information Systems Auditing presents an easy, practical guide for auditors that can be applied to all computing environments. As networks and enterprise resource planning systems bring resources together, and as increasing privacy violations threaten more organization, information systems integrity becomes more important than ever. With a complimentary student'sversion of the IDEA Data Analysis Software CD, Auditor's Guide to Information Systems Auditing empowers auditors to effectively gauge the adequacy and effectiveness of information systems controls.

The Lean Audit allows you to determine operational health and maturity level by assessing people, processes, and systems, so you can make an accurate comparison between the existing configuration and industry best practices. Insights gained from the Lean Audit will help you identify the opportunities and course-corrections that ultimately lead to higher performance levels, while gaining a competitive edge from a leaner operation. All you need is a copy of the Lean Audit, a clear mind and sharp eyes, and the determination to make use of the tools and techniques to attain dramatic results. The program outlined in the Lean Audit is generic enough to fit a broad range of businesses, yet specific enough to pinpoint both areas of excellence and areas in need of change. Performing a Lean Audit helps you challenge the status quo and improve operational fitness to better compete in a rapidly evolving world.

Practical, big-picture guidance toward a mastery of social media benefits and the risks to avoid Packed with useful web links, popular social media tools, platforms, and monitoring tools, Auditing Social Media shows you how to leverage the power of social media for instant business benefits while assessing the risks involved. Your organization sees the value in social media and wants to reach new markets, yet there are risks and compliance issues that must be considered. Auditing Social Media equips you to successfully partner with your business in achieving its social media goals and track it through strong metrics. Shows how to ensure your business has adequate metrics in place to capitalize on social media while protecting itself from excessive risk Reveals how to ensure your social media strategy is aligned with your business's goals Explores the risk and compliance issues every business must consider when using social media Includes a sample audit program Auditing Social Media is the one-stop resource you'll keep by your side to clear away the confusing clutter surrounding social media.

Practical, proven tools for conducting successful operationalreviews An operational review evaluates management's conformity with plansand resource allocations, organizational structure, operatingprocedures, processes, and controls. In today's volatilemarketplace, organizations must do everything possible to ensuretheir operations are running most economically and effectively tomaximize desired results. In such a competitive environment,operational reviews have become increasingly important. TheOperational Review Workbook not only gives readers a betterunderstanding of the concepts behind operational reviews but alsoenables them to conduct reviews with more confidence andauthority. A companion to Rob Reider's Operational Review: Maximum Results atEfficient Costs, Third Edition, the Workbook explains the benefitsof a review and offers step-by-step guidance through its variousstages. In addition to the author's incisive analysis, thispractical guide: * Includes case studies, checklists, forms, and exercises * Reinforces the fundamental principles necessary to perform anoperational review * Presents in a step-by-step manner how an operational reviewshould be performed * Shows how to judge a review's results and make recommendations tomanagement * Demonstrates how to use tools and techniques such as financialstatement analysis, verification of data accuracy, determination ofcompliance with laws and regulations, development and understandingof ratio change and trend analysis, use of systems and layoutflowcharts, effective interviewing techniques, and preparation anduse of survey forms, questionnaires, and checklists * Integrates operational review concepts with other analyticalprocesses such as benchmarking strategies and activity-basedcosting principles The Operational Review Workbook delivers all the tools needed tosuccessfully conduct an operational review of the organization,department, or activity. CEOs, operations management and staff,internal and external consultants and auditors, CFOs andcontrollers, and other organizational stakeholders will findReider's incomparable guide an invaluable addition to theirprofessional libraries.