The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.

This 330-page how-to toolkit allow leaders to self-assess and improve core non-technical competencies. Action planning guides facilitate transfer of new knowledge to the workplace. This is the perfect resource for any leader and can be referred to time and again. It is easy to use, focused, and provides the key information every leader should have.

Look around your office. Turn on the TV. Incompetent leadership is everywhere, and there's no denying that most of these leaders are men. In this timely and provocative book, Tomas Chamorro-Premuzic asks two powerful questions: Why is it so easy for incompetent men to become leaders? And why is it so hard for competent people--especially competent women--to advance? Marshaling decades of rigorous research, Chamorro-Premuzic points out that although men make up a majority of leaders, they underperform when compared with female leaders. In fact, most organizations equate leadership potential with a handful of destructive personality traits, like overconfidence and narcissism. In other words, these traits may help someone get selected for a leadership role, but they backfire once the person has the job. When competent women--and men who don't fit the stereotype--are unfairly overlooked, we all suffer the consequences. The result is a deeply flawed system that rewards arrogance rather than humility, and loudness rather than wisdom. There is a better way. With clarity and verve, Chamorro-Premuzic shows us what it really takes to lead and how new systems and processes can help us put the right people in charge.

Discover the critical elements you need for a successful negotiation and 101 tactics to use in any high stakes business deal, when asking your boss for a raise, or even when asking your significant other to take out the garbage. In this book, you'll discover your negotiating behavioral style through self-assessment questionnaires, gain the tools needed to deal with negotiation sharks (or bullies), learn tips for recognizing and interpreting your negotiating counterpart's body language to create beneficial outcomes, and see examples on how to counter unethical and unprofessional tactics effectively—and much more. Using their 30 years of experience as business professionals, lead negotiators, consumers, and parents, Peter Stark and Jane Flaherty provide you with the tools you need to become a successful negotiator who builds win-win relationships.

The personal and organizational struggles and accomplishments revealed by the COVID-19 pandemic highlight that innovation is the defining trait of individuals and organizations that thrive in the 21st century. The global health crisis not only accelerated the global geopolitical tensions and disrupted organizations in all sectors, but confirmed the importance of preparing globally competent citizens, professionals, and learners who can effectively respond to the economic, environmental, and digital transformations in the 21st century through lifelong learning and professional development. Leaders today need to not only understand the financial, operational, sociocultural, and historical contexts of regional, national, and global systems, but also to build effective partnerships and trusting relationships with all stakeholders in effective policymaking, fostering an organizational culture that supports innovation and managing risks. Preparing Globally Competent Professionals and Leaders for Innovation and Sustainability is centered on international higher education’s role for the global common good. It critically examines the need for globally competent citizens, professionals, and leaders in the 21st century and higher education’s role in the global common good for a sustainable world. The book presents an evidence-based interdisciplinary framework and promising strategies to allow all learners to develop global citizenship and global leadership while addressing the need to prepare human capital for the global knowledge economy and digital transformation of the 21st century. Covering topics such as accessible education, international higher education, and organizational innovation, this premier reference source is an excellent resource for organizational leaders, executives, faculty and administration of higher education, government officials, human resource managers, industry professionals, researchers, academicians, and students.

Schools today face a crisis of relevance. Issues that people everywhere face—climate change, disease, hunger—require interdisciplinary solutions. Yet schools are still predominately organized by single-subject courses and narrowly focused high-stakes tests. By contrast, our students need to develop a range of academic, social, and emotional competencies to solve issues that transcend national borders; live peacefully among neighbors in a culturally, politically, racially, ethnically, and religiously diverse society; and thrive in a global, knowledge-based economy. Youth and adults alike know this; it's time for schools to catch up. Global competence—the set of dispositions, knowledge, and skills needed to live and work in a diverse, global society—helps educators balance social-emotional and academic learning goals. To that end, school leaders play a critical role in designing and scaling relevant global learning experiences for both students and teachers. Becoming a Globally Competent School Leader details how school leaders can implement change by aligning aspirational initiatives to existing ones, generating will across school stakeholders, wrangling resources, and creating capacity. This book offers a holistic approach to school leadership, one that grounds education in the complexities of the real world and aims to prepare all students to understand, engage with, and influence what happens in that interconnected world.