With hundreds of ready-to-use model business letters that you can adapt for your own business correspondence! These clear, easy-to-follow sample letters cover the most important type of business correspondence: Proposals and requests for bids or information Claims, complaints, and policy statements Sales and solicitation letters And many more! They'll make your business communications quicker, easier, and more efficient by showing you how to create outstanding letters that get your point across—and get results you want. Effective phrases • Clear terminology • Proper format

Author Biography: Nana Yaw Oppong has worked in varied private sector organisations in administration and human resource roles, both in Ghana and the UK. He has also taught in higher and further education institutions in Ghana, UK and Germany. His experience from years of producing and managing varied business letters has encouraged him to put together this book as a resource for learners and practitioners. Nana holds PhD in talent management and development from the Leeds Business School, UK after his MBA from the East London Business School, UK and a BA and Diploma in Education from the University of Cape Coast, Ghana. He is currently a senior lecturer in Human Resource Management in the School of Business of the University of Cape Coast, Ghana. He also teaches Industrial Relations; Executive Secretarial Practice; and Organisational Behaviour. His research interests include cross-cultural HRM practices; talent management and development; and indigenous methods of developing employees, with publications covering these areas, and has also shared knowledge in these area through conference presentations in Ghana, Greece, United Kingdom, Germany, Australia and Hong Kong. He is as well a consultant in human resource management and development. Book Description: Writing business letters is one of the few most frequently performed administrative (managerial) duties at our workplaces, as almost every business activity involves letter writings and/or memos. This makes it an important administrative task. Yet, in many English speaking countries, there is not much emphasis on this important subject in business studies curricula. The book is divided into seven sections. Section One considers stationery: the types and sizes of the paper and other stationery items needed to produce various business documents with special emphasis on business letters. This section also considers the appropriate methods of storage, preservation and issues of stationery items. Section Two tackles parts of a letter: the rules regarding their formation and appropriate positioning on paper, while Section Three deals with some writing rules that need to be observed to create professional and effective letters (and other business documents). Section Four takes readers through the formation of the letter, or what goes into the letter to render it effective. It also includes some letter writing habits to avoid. Section Five covers how letters are written with the help of others (subordinates), and considers manuscript writing and dictation management. Sections Six and Seven consider some specimen letters: Section Six deals with specimen letters in the areas of enquiries; orders; complaints; accounts; shipping and forwarding; packaging; and banking. Section Seven considers personnel letters (forming a bulk of the letters), covering job inquiries; advertising jobs; applications; seeking and providing references; making job offers; probation and confirmation; transfers and promotions; grievance and discipline; redundancy management; meetings; separation; request for assistance; reservation and appointment. This section also focuses on some social letters including hospitality, condolences, apology, congratulations, gratitude, and get-well messages. Together, there are 174 specimen letters. The letters come with comments on formation, content, layout, and pitfalls to avoid. The aim of providing the sample letters is for readers to receive some guidance to suit their own purposes, or to use the sample letters as guides to write their own letters.

This book contains all the information about letter writing starting from informal letters to formal letters, from applications to job application letters and from business letters to business email. Those who have any doubt or query about letter writing, must read this book. The book starts from the base level and teaches you all about letter writing. If you want to know about informal letter, formal letter, social correspondence, applications, application letter for job, resume, C.V. business letter/business correspondence or business email, you must read this book.

A 30-day course to write simple, sharp and attractive letters for all occasionsThis book is a compilation, in simple and practical manner, of all letters a person may use to express his views/idea/opinion on all occasions, such as, personal, social and business. The course is intended to be completed within 30 days. The book comes along with a CD that contains the English translation of all Hindi letters included in the book. The book contains sample of informal letters (personal letters, and letters to family, friends and relatives etc.) and formal ones (addressed to government, non-government, business, editors etc.). This book will be found quite useful in writing quality: and impressive letters in every field.

This book contains all the information about letter writing starting from informal letters to formal letters, from applications to job application letters and from business letters to business email. This book focuses more on business correspondence. Letter inviting quotation, sending quotation, placing the order, claim or complaint, adjustment letter, letter of inquiry, sales letter,, credit and collection letter, banking correspondence, insurance correspondence and email. Those who have any doubt or query about the concept of business letter writing, must read this book. This book contains sufficient number of letters for reference.