Have you ever stopped to look at a breathtaking sunset and felt tremendous joy, calmness, or even timelessness? Has your entire body ever responded to something with awe? The Art of Amazementhelps us to identify the source of that wonder, and to cultivate it and experience it daily-even hourly and minute by minute. Rabbi Seinfeld's powerful book outlines the ancient Jewish spiritual arts in clear terms for any spiritual seeker. The art of amazement is practical and accessible to anyone, and does not demand a radical lifestyle change. Each chapter in the book offers a lesson paired with exercises to help make small changes in routine to ultimately achieve a larger shift in perspective. Judaism is a profound and complex spirituality. Now The Art of Amazementbrings this wisdom within reach of us all, and we can learn how to take joy and pleasure in even the smallest of everyday occurrences.

What is the amazement revolution? It is the culture that can drive any organisation -- from one employee to tens of thousands -- to focus completely on delivering an amazing customer-service experience. In this sequel to the Wall Street Journal best-selling book "The Cult of the Customer", Shep Hyken shares seven powerful strategies that any organisation can implement to create greater customer and employee loyalty. In a tough, competitive, and price-sensitive economy, customer service is one of the most essential tools to separate your business from the competition. These strategies work, as evidenced by the more than seventy case studies and examples that Hyken shares throughout the book. These examples provide dozens of lessons that can and should be implemented immediately. Corporate and industry clients from all over the world have tapped into the expertise of Shep Hyken. His client list is a who's who in the business world. As an author and speaker, Hyken is known for his simple and direct strategies that help his clients build successful, customer-focused organisations.

Eye-popping artwork leads young readers through an exciting theme park full of fun and games. Each maze connects to the one on the following page, and the clever text and bright pictures offer hours of play and learning. Full color. Consumable.

A sweeping, richly compassionate novel about marriage, ambition, and the reclaiming of love—by the bestselling novelist and co-founder of Narrative magazine. Many love stories end in marriage; rare is the love story that begins with one— already promised, already worn. Set in San Francisco during the first year of Obama’s presidency, Three Stages of Amazement deftly charts the struggles and triumphs of Lena Rusch and her husband Charlie Pepper, who still believe they can have it all—sex, love, marriage, children, career, brilliance. But life delivers surprises and tests—a stillborn child, an economic crash, a ruthless business rival, and the attentions of an old lover. Touched by tragedy and by ordinary hopes unmet, Lena and Charlie must face, for the first time in their lives, real limitation. Fifteen years after her stunning debut, Rise the Euphrates, Carol Edgarian has created a panoramic and deeply moving story about business and family and the demands of love in our time. Three Stages of Amazement takes readers on a spellbinding journey inside America today, with an unforgettable cast of characters including Cal Rusch, Lena’s uncle, a Silicon Valley titan, and Ivy, his socialite wife, who engender complication in the lives of all the people they touch: their grown children, business partners, friends, the servants and workers upon whom their glamorous life depends—and Lena, whose quest for grace is the pulse of this gorgeous novel. As Lena and Charlie, Ivy and Cal face the temptations of their youth and the fantasy of starting over, they discover that real life is the ultimate challenge. Told with eloquence, wit, and compassion, Three Stages of Amazement is a true thriller of the heart, a riveting story about confronting adversity, gaining wisdom, and finding great love.

Amy Tan’s The Valley of Amazement is a sweeping, evocative epic of two women’s intertwined fates and their search for identity, that moves from the lavish parlors of Shanghai courtesans to the fog-shrouded mountains of a remote Chinese village. Spanning more than forty years and two continents, The Valley of Amazement resurrects pivotal episodes in history: from the collapse of China’s last imperial dynasty, to the rise of the Republic, the explosive growth of lucrative foreign trade and anti-foreign sentiment, to the inner workings of courtesan houses and the lives of the foreign “Shanghailanders” living in the International Settlement, both erased by World War II. A deeply evocative narrative about the profound connections between mothers and daughters, The Valley of Amazement returns readers to the compelling territory of Amy Tan’s The Joy Luck Club. With her characteristic insight and humor, she conjures a story of inherited trauma, desire and deception, and the power and stubbornness of love.

Odyssey Works infiltrates the life of one person at a time to create a customtailored, life-altering performance. It may last for one day or a few months and consists of experiences that blur the boundaries of life and art—is that subway mariachi band, used book of poetry, or meal with a new friend real or a part of the performance? Central to this book is their 2013 performance for Rick Moody, author of The Ice Storm. His Odyssey lasted four months and included a fake children's book, introducing the themes of his performance, and a cello concert in a Saskatchewan prairie (which Moody almost missed after being stopped at customs with, suspiciously, no idea why he was traveling to Canada). The book includes Moody's interviews with Odyssey Works, an original short story by Amy Hempel, and six proposals for a new theory of making art.

A life lesson that all parents want their children to learn: It’s OK to make a mistake. In fact, hooray for mistakes! A mistake is an adventure in creativity, a portal of discovery. A spill doesn’t ruin a drawing—not when it becomes the shape of a goofy animal. And an accidental tear in your paper? Don’t be upset about it when you can turn it into the roaring mouth of an alligator. An award winning, best-selling, one-of-a-kind interactive book, Beautiful Oops! shows young readers how every mistake is an opportunity to make something beautiful. A singular work of imagination, creativity, and paper engineering, Beautiful Oops! is filled with pop-ups, lift-the-flaps, tears, holes, overlays, bends, smudges, and even an accordion “telescope”—each demonstrating the magical transformation from blunder to wonder.