In the past few years a branch of sociology, conversation analysis, has begun to have a significant impact on the design of human*b1computer interaction (HCI). The investigation of human*b1human dialogue has emerged as a fruitful foundation for interactive system design.****This book includes eleven original chapters by leading researchers who are applying conversation analysis to HCI. The fundamentals of conversation analysis are outlined, a number of systems are described, and a critical view of their value for HCI is offered.****Computers and Conversation will be of interest to all concerned with HCI issues--from the advanced student to the professional computer scientist involved in the design and specification of interactive systems.

Visionary designer and technologist John Maeda defines the fundamental laws of how computers think, and why you should care even if you aren't a programmer. "Maeda is to design what Warren Buffett is to finance." --Wired John Maeda is one of the world's preeminent interdisciplinary thinkers on technology and design. In How to Speak Machine, he offers a set of simple laws that govern not only the computers of today, but the unimaginable machines of the future. Technology is already more powerful than we can comprehend, and getting more powerful at an exponential pace. Once set in motion, algorithms never tire. And when a program's size, speed, and tirelessness combine with its ability to learn and transform itself, the outcome can be unpredictable and dangerous. Take the seemingly instant transformation of Microsoft's chatbot Tay into a hate-spewing racist, or how crime-predicting algorithms reinforce racial bias. How to Speak Machine provides a coherent framework for today's product designers, business leaders, and policymakers to grasp this brave new world. Drawing on his wide-ranging experience from engineering to computer science to design, Maeda shows how businesses and individuals can identify opportunities afforded by technology to make world-changing and inclusive products--while avoiding the pitfalls inherent to the medium.

A playful, profound book that is not only a testament to one man's efforts to be deemed more human than a computer, but also a rollicking exploration of what it means to be human in the first place. “Terrific. ... Art and science meet an engaged mind and the friction produces real fire.” —The New Yorker Each year, the AI community convenes to administer the famous (and famously controversial) Turing test, pitting sophisticated software programs against humans to determine if a computer can “think.” The machine that most often fools the judges wins the Most Human Computer Award. But there is also a prize, strange and intriguing, for the “Most Human Human.” Brian Christian—a young poet with degrees in computer science and philosophy—was chosen to participate in a recent competition. This

Summary Voice Applications for Alexa and Google Assistant is your guide to designing, building, and implementing voice-based applications for Alexa and Google Assistant. Inside, you'll learn how to build your own "skills"—the voice app term for actions the device can perform—from scratch. Foreword by Max Amordeluso. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. You'll find registration instructions inside the print book. About the Technology In 2018, an estimated 100 million voice-controlled devices were installed in homes worldwide, and the apps that control them, like Amazon Alexa and Google Assistant, are getting more powerful, with new skills being added every day. Great voice apps improve how users interact with the web, whether they're checking the weather, asking for sports scores, or playing a game. About the Book Voice Applications for Alexa and Google Assistant is your guide to designing, building, and implementing voice-based applications for Alexa and Google Assistant. You'll learn to build applications that listen to users, store information, and rely on user context, as you create a voice-powered sleep tracker from scratch. With the basics mastered, you'll dig deeper into multiuse conversational flow and other more-advanced concepts. Smaller projects along the way reinforce your new techniques and best practices. What's inside Building a call-and-response skill Designing a voice user interface Using conversational context Going multimodal Tips and best practices About the Reader Perfect for developers with intermediate JavaScript skills and basic Node.js skills. No previous experience with voice-first platforms is required. About the Author Dustin A. Coates is a developer who focuses on voice and conversational applications. He's currently the voice search lead at Algolia and is also a Google Developers Expert for Assistant as well as cohost of the VUX World podcast. Table of Contents Introduction to voice first Building a call-and-response skill on Alexa Designing a voice user interface Using entity resolution and built?in intents in Alexa skills Making a conversational Alexa skill VUI and conversation best practices Using conversation tools to add meaning and usability Directing conversation flow Building for Google Assistant Going multimodal Push interactions Building for actions on Google with the Actions SDK

An examination of more than sixty years of successes and failures in developing technologies that allow computers to understand human spoken language. Stanley Kubrick's 1968 film 2001: A Space Odyssey famously featured HAL, a computer with the ability to hold lengthy conversations with his fellow space travelers. More than forty years later, we have advanced computer technology that Kubrick never imagined, but we do not have computers that talk and understand speech as HAL did. Is it a failure of our technology that we have not gotten much further than an automated voice that tells us to "say or press 1"? Or is there something fundamental in human language and speech that we do not yet understand deeply enough to be able to replicate in a computer? In The Voice in the Machine, Roberto Pieraccini examines six decades of work in science and technology to develop computers that can interact with humans using speech and the industry that has arisen around the quest for these technologies. He shows that although the computers today that understand speech may not have HAL's capacity for conversation, they have capabilities that make them usable in many applications today and are on a fast track of improvement and innovation. Pieraccini describes the evolution of speech recognition and speech understanding processes from waveform methods to artificial intelligence approaches to statistical learning and modeling of human speech based on a rigorous mathematical model--specifically, Hidden Markov Models (HMM). He details the development of dialog systems, the ability to produce speech, and the process of bringing talking machines to the market. Finally, he asks a question that only the future can answer: will we end up with HAL-like computers or something completely unexpected?

Learn the skills necessary to design, build, and deploy applications powered by machine learning (ML). Through the course of this hands-on book, you’ll build an example ML-driven application from initial idea to deployed product. Data scientists, software engineers, and product managers—including experienced practitioners and novices alike—will learn the tools, best practices, and challenges involved in building a real-world ML application step by step. Author Emmanuel Ameisen, an experienced data scientist who led an AI education program, demonstrates practical ML concepts using code snippets, illustrations, screenshots, and interviews with industry leaders. Part I teaches you how to plan an ML application and measure success. Part II explains how to build a working ML model. Part III demonstrates ways to improve the model until it fulfills your original vision. Part IV covers deployment and monitoring strategies. This book will help you: Define your product goal and set up a machine learning problem Build your first end-to-end pipeline quickly and acquire an initial dataset Train and evaluate your ML models and address performance bottlenecks Deploy and monitor your models in a production environment

A guide to understanding the inner workings and outer limits of technology and why we should never assume that computers always get it right. In Artificial Unintelligence, Meredith Broussard argues that our collective enthusiasm for applying computer technology to every aspect of life has resulted in a tremendous amount of poorly designed systems. We are so eager to do everything digitally—hiring, driving, paying bills, even choosing romantic partners—that we have stopped demanding that our technology actually work. Broussard, a software developer and journalist, reminds us that there are fundamental limits to what we can (and should) do with technology. With this book, she offers a guide to understanding the inner workings and outer limits of technology—and issues a warning that we should never assume that computers always get things right. Making a case against technochauvinism—the belief that technology is always the solution—Broussard argues that it's just not true that social problems would inevitably retreat before a digitally enabled Utopia. To prove her point, she undertakes a series of adventures in computer programming. She goes for an alarming ride in a driverless car, concluding “the cyborg future is not coming any time soon”; uses artificial intelligence to investigate why students can't pass standardized tests; deploys machine learning to predict which passengers survived the Titanic disaster; and attempts to repair the U.S. campaign finance system by building AI software. If we understand the limits of what we can do with technology, Broussard tells us, we can make better choices about what we should do with it to make the world better for everyone.