The author explains why it's essential to begin the preparations by deciding what the meeting is intended to accomplish. That, in turn, determines what kind of meeting you should conduct: informational, advisory, or problem-solving. The author breaks down the essential tasks involved and even suggests the right type of person to handle each one. She describes various types of troublesome meeting attendees-from accusers and apathetics to fence-sitters and know-it-alls-and offers advice on how to deal tactfully but firmly with them all. The author also tackles working effectively with the media, a subject that terrifies most planners. True stories of public meetings, both good and bad, add humor to her no-nonsense narrative. Follow her step-by-step checklist and leave nothing to chance."

The definitive sourcebook for people on the job, on interviews, giving lectures, or on TV.

The new student edition of the definitive reference on urban planning and design Planning and Urban Design Standards, Student Edition is the authoritative and reliable volume designed to teach students best practices and guidelines for urban planning and design. Edited from the main volume to meet the serious student's needs, this Student Edition is packed with more than 1,400 informative illustrations and includes the latest rules of thumb for designing and evaluating any land-use scheme--from street plantings to new subdivisions. Students find real help understanding all the practical information on the physical aspects of planning and urban design they are required to know, including: * Plans and plan making * Environmental planning and management * Building types * Transportation * Utilities * Parks and open space, farming, and forestry * Places and districts * Design considerations * Projections and demand analysis * Impact assessment * Mapping * Legal foundations * Growth management preservation, conservation, and reuse * Economic and real estate development Planning and Urban Design Standards, Student Edition provides essential specification and detailing information for various types of plans, environmental factors and hazards, building types, transportation planning, and mapping and GIS. In addition, expert advice guides readers on practical and graphical skills, such as mapping, plan types, and transportation planning.

This book shows that the value of group decision making lies in its ability to bring together people with a variety of different expertise and experiences. These techniques are applied to problems such as health care, homlessness and family violence.

This bestselling all-in-one guide to the event planning business is back and better than ever, fully updated and revised to reflect the very latest trends and best practices in the industry. This handy, comprehensive guide includes forms, checklists, and tips for managing events, as well as examples and case studies of both successful and unsuccessful events. Judy Allen (Toronto, ON, Canada) is founder and President of Judy Allen Productions, a full-service event planning production company.

Meetings are important business and social activities. However, research suggests that meetings engulf as much as 60 per cent of the time we spend at work. Despite their necessity and the costs involved, many meetings are organized by individuals who have other full-time responsibilities and lack the formal training and experience to ensure their successful planning and execution. How to Manage Meetings provides much-needed guidance on how to get meetings right. Readers should be able to reap the rewards from appropriate preparation, maximizing participation, understanding group dynamics, effective chairing, and how to follow up effectively after a meeting has taken place. This fully revised second edition includes new content on electronic and virtual meetings, a new chapter on improving a group's thinking and additional guidance on how best to prepare for a meeting from the perspective of three key roles: Chair, Administrator and Participant.

Have you just been asked to chair a meeting, or take the minutes, or set up a meeting agenda? Need some help? Would samples of an agenda or minutes be useful? What about some techniques for chairing a meeting or dealing with difficult people? Then this "How to ." book is for you. In it you will find: how to decide whether there should be meeting how to set up the agenda the importance of setting timeframes in the agenda-and sticking to them how to make sure that time is not wasted and the important items are covered how to chair the meeting how to stop time wasters and to make sure you spend the right time on the right topics how the minute taker can collect the right information during the meeting how to write the minutes how to get the best out of the participants how to deal with difficult people There are also: a checklist for the meeting chair agenda example and agenda template minutes example and minutes template a checklist for how to improve your meetings a checklist for getting the best out of people a checklist for the minute taker a checklist for dealing with disagreements, differences and conflict