This volume Student Support Services: Exploring impact on student engagement, experience and learning, covers a wide and diverse range of higher education contexts to explore the current state and the future of student support services. The central focus for all the chapters is about what, why and how to achieve student success within an intricate and complex web of learning ecologies, often invisible to the naked eye but interconnected within and between each other. This has profound impacts on students, often characterised by an ongoing tension between students as learners and students as consumers. With over 40 chapters, the book is divided into two sections. Part 1 is a conceptual section, which explores a multitude of worldviews about the ways in which student support services have impacted and may impact on student engagement, experience and learning. This includes discussions about the tensions and opportunities that arise from the curricular, co-curricular, and extra-curricular conceptualisations of students support services. The discussions come from the vantage point of different ecologies within and between universities and student support services’ impacts, both intentional and accidental, on the development of students, their transformation as learners and as contributing members of the workforce. For example, this covers disruptive technologies and online approaches, university mission and purpose, worldviews and paradigms held by student support and services units, motivation, student retention, and sense of belonging. Part 2 is a practice-based section with reflections and case studies, again from a wide variety of different higher education contexts. This section dives into the how – approaches, solutions, processes – deployed by universities to respond to their identified and often contextualised student support and services challenges. This section provides a rich library of possible ideas that readers can reimagine to manage and/or solve their student support and services challenges and problems. In the context of widening participation agendas and an increasingly demand-driven higher education sector, combined with ever-tighter public funding streams and turbulent socio-political environments, the higher education sector has had to step up its game in attracting students and diversify its approaches and strategies. As part of recruitment strategies and marketing campaigns, it has become common to approach potential students as ‘customers’. Transaction as a form of two-way (beneficial) engagement has given way to transaction as an exchange for a service or a good focused on order, structure and risk aversion. This book explores whether this is a productive way of approaching it. At the same time, the impact of COVID-19 has drawn further attention to the challenges of creating a sense of community, sense of belonging, personal identity and engagement within the university environment, especially for those not habitually and constantly on-campus. The difficulty of commuter students more fully engaging with university curricular and co-curricular programs remains, especially as students have to spend more of their time working to meet direct and indirect costs of partaking in university studies. Thus, student identity, in terms of being (or becoming) an integral member of the university community, and co-and extra-curricular engagement that enhances the learning of online students are increasingly important areas for universities to pay attention to, and this book shows different pathways – both worldviews and practices - in that respect. In an increasingly complex higher education environment, student support services find themselves in an interesting, yet often contradictory, position of having to provide a ‘customer service’ while also 'developing students’ throughout their learning journeys within the university, and their future readiness beyond the university, which is increasingly pertinent in a supercomplex world of diversity, contradictions and uncertainties. This volume explores this complexity in a holistic manner, and we are confident that the resulting discussions, implications and suggestions will provide fertile ground for conversations, reflections and explorations of student support services into the future.

The basic premise of neurodiversity is that there is no “normal” baseline for brain processes, but that all individual brains vary and therefore are diverse. The CAST organization estimates that 11% of college students enrolling in post-secondary campuses having a learning disability or learning difference. As neurodiverse students enroll in post-secondary education, the environments within which these students learn, can either support or impede their ability to succeed. Simply put, a neurodiverse campus population means that educators recognize that all students process and learn differently and must adapt our approaches and services in order to reach and support all students enrolled on our campuses. Neurodiverse students are a growing population on today’s college campus. Their growing presence prompts new approaches to support their success and change traditional student services and collegiate experiences. This practical guide: Assists readers in better understanding neurodiverse students and the way campus services can create welcoming environments Explores the role Universal Design for Learning (UDL) and Executive Functioning (EF) plays in student success, and Focuses on specific collegiate offices and services that effectively address the needs of neurodiverse learners. Chapters cover tutoring, learning supports, academic coaching, academic advising, career services, residential living, and classroom experiences that impact and assist neurodiverse college students.

Developing Your School’s Student Support Teams is a practical manual for schools seeking to establish and sustain coordinated teams in support of students’ social, emotional and behavioral health. Every day, students struggle with a range of issues, including traumas, that complicate their learning, engagement, and overall well-being. School psychologists, counselors, social workers and nurses are employed in many school districts, but their schedules often make it difficult to collaborate effectively in developing and implementing comprehensive intervention plans. This book promotes teamwork throughout schools by exploring how interdependent practitioners can come together at the appropriate levels and times to help coordinate school and community resources. This "filtering" process will guide K-12 leaders and service professionals toward systems and decision-making that enable long-term student supports, accurate identification of systemic learning barriers, improved school culture and climate, attention to diverse populations, and more. With these proactive teamwork strategies, school staff will be better prepared to share workload and accountability and to identify and build upon the existing strengths and supports of every student.

Featuring an evidence-based, cognitive-behavioral framework for delivering collaborative consultation in K-12 schools, this new book promotes the idea of equitable educational opportunities for all students. Strategies for promoting non-cognitive skills in students, career and college readiness, and optimal learning environments along with the general theories of consultation are presented. This book advocates for student support services personnel to work in concert with teachers, parents, and administrators to promote student success and social justice. Key Features: Offers an evidence-based model for school consultation that focuses on supporting student success in academic, social-emotional, and college/career readiness domains. Demonstrates how to apply effective rational emotive-social behavioral (RE-SB) consultation when working with teachers, parents, and administrators to maximize student success for all. Transcripts of consultation sessions with teachers, parents, and administrators provide examples of what it is like to work in the field. Advocates for collaborative, data-driven efforts among student support services professionals. Reviews the history, roles and practices of school counselors, school psychologists, and school social workers. Presents the SUCCESS-FOR-ALL model which helps school consultants devise intentional solutions that advance social justice and meet the instructional needs of all students. Chapter introductions, learning objectives, cases, summaries, review questions and suggested readings guide the reader through each chapter. Intended for graduate courses on school consultation or counseling, school interventions, or for use in field placement courses, practicums, or internships taught in school psychology, school counseling, or social work, this book is ideal for current and future practitioners who aim to promote student success through evidence-based consultation.

The only book to focus specifically on the supervisory role for the school psychology practicum Field and university-based practicum supervisors required to mentor school psychology students are often poorly equipped to fulfill this role with expertise and confidence. This is the first-ever guide for such supervisors who are overseeing school psychology students throughout the course of their practicum. Brimming with practical information, the book explains how to develop, implement, document, and supervise a range of field experiences. It offers resources to support student growth over the course of the practicum experience, including step-by-step information about supervision models, evaluation systems, on-site support, and ways to address common graduate student difficulties. The book is organized around the chronological experience of the trainee, beginning with orientation through transition to internship. Each chapter focuses on three key supervisory roles: student skill development, supervision, and advancement and evaluation. The guide also addresses how university supervisors can communicate and collaborate with each other for additional support. Content aligns with the National Association of School Psychologists (NASP) training standards. The guide includes resources for developing and maintaining placements within the school including recruitment, maintenance activities, retention, and support. Useful tools to document and support candidates, including forms, checklists, and other resources for supervisors and trainers, are included in an easy-to-reproduce format. Key Features: Provides plentiful resources for providing trainees with a quality practicum experience Targets the distinct supervision requirements of this practicum with developmentally appropriate activities Explains how to develop, implement, document, and supervise a range of field experiences Describes supervision models, evaluations systems, on-site support, and how to address common student problems Includes useful guidelines, tools, forms, and checklists

"Drs. Susannah Wood and Jean Peterson have combined forces to move the field of school counseling forward in its work on behalf of gifted students… This subtle regularizing into appropriate school counseling practice is actually quite radical as is makes it clear that the time has passed to consider whether we should be concerned with the nature and needs of students with gifts and talents, but rather need to move to serving them as a requirement of our profession... And fortunately for all of us, the authors provide a clearly articulated roadmap for helping us live up to our professional responsibilities." --Tracy L. Cross, Ph.D. Created to fill a gap in both counselor education and gifted education, this is the only up-to-date text to provide a concise and practical overview of counseling services designed specifically for gifted and talented students. Grounded in the American School Counselor Association (ASCA) National Model for counseling programs, the book illuminates specific knowledge, awareness, and skills school counselors need to address concerns related not only to academics, but also to social and emotional development of this population. The text delivers a theoretical and practical overview of gifted and talented education in the United States and the responsibilities of school counselors as they pertain to this unique population. Going well beyond the common call to provide academic challenge, the book considers special characteristics of gifted and talented students as it examines the complexities of career development, college readiness, and concerns related to social and emotional development. It discusses how counselors can advocate for gifted students, lead efforts to match programming and needs, and collaborate with school staff and families. Vignettes depicting critical incidents and epitomizing needs are used to illuminate differentiated counseling approaches that support this student population. Each chapter highlights a key concept, and curriculum guidelines and resources for professional development support the text. KEY FEATURES: Interweaves school counseling and gifted education research and practice Considers characteristics and counseling concerns associated with giftedness Is based on the ASCA model for counseling programs Examines the complexities of career development, college readiness, and social/emotional development in this population Highlights key concepts and includes vignettes of critical incidents

The Student Support Services Program provides academic support to eligible students and is designed to improve the retention and graduation rate of low-income, first generation and disabled college students.