Standard operating procedures (SOPs) and standard operating guidelines (SOGs) are invaluable to businesses of all sizes. From a multinational corporation to a start-up, any organization can benefit from clearly written and communicated SOPs and SOGs. SOPs are so important, but writing them can seem like a daunting task. How do you convey so much information without errors or misunderstandings? Entrepreneur and business coach Jerry Isenhour understands the difficulties. He also understands the rewards a working SOP program can deliver. He has done so for his own businesses in the service, retail and manufacturing segments. He has consulted with numerous management teams to assist them in producing theirs. Now he wants to help you perfect your own SOP writing skills for your business! Isenhour uses his experience as the chief executive officer along with his expertise as a business coach and consultant to share both the theory and practicalities behind SOPs. He covers how to start the SOP process, form a priority list, test the SOP, elicit team feedback, implement and distribute the SOP, evaluate its effectiveness in the workplace, troubleshoot any points of confusion, and use it to make your organization a success! With this new guide, take your company communications to the next level!

Do your SOPs help your business to improve its performance? Standard Operating Procedures, or SOPs, are an essential part of any business to ensure that quality and consistency occur like clockwork, amidst the busy-ness of day to day working.Unfortunately SOPs are often under-utilised and this short book can help you to get so much more out of your SOPs by making them part of your day-to-day management approach.Most businesses fail to use their SOPs effectively, relegating them to become a bunch of documents that get filed away, never to be looked at again!But, SOPs can be used as a tool to help you increase the performance of your business, if you use them in the right way.Whether you are new to SOPs or have come across this book as part of your lean manufacturing journey, the ideas contained in this practical guide can help your business regardless of which sector you operate in. Included in this book To help you make your SOPs an effective part of your business management approach, this book includes: A refresher on how SOPs can benefit your business. Effective ways to create your SOPs. The idea of 'writing pairs' to write evenmore effective SOPs. Creating a 'SOP map' to better use SOPs in an ongoing way. Linking your daily routines to your SOPs. Downloadable templates Also included with this book is a link to five downloadable templates that you can use immediately. The downloads include formats that you can use for your own SOPs and other documents to help you get the most out of your procedures. Download your sample now Click on the book's cover above to 'Look Inside', or download a free sample now to get started. In just a few minutes from now you could be planning how to make your SOPs a worthy business ally rather than a dormant collection of untouched documents!

Pharmaceutical, biotechnology, and life-sciences companies rely on standard operating procedures (SOPs) to ensure the quality and safety of their products and services. But in many cases, these documents themselves lack quality. Containing important technical instructions, SOPs are often wordy, confusing, and imprecise, thereby increasing quality and compliance risks for the organization. The problem is not lack of technical knowledge. The professionals who write SOPs are technically sound, but what they lack is sound technical writing skills. An ideal resource for engineering professionals, technical writers, and students alike, Writing High-Quality Standard Operating Procedures: A Practical Guide to Clear, Concise, and Correct SOPs offers a step-by-step roadmap to take your SOP writing skills to the next level. Under the guidance of Atul Mathur, an engineer and a technical writer with over fifteen years of experience, you'll learn to identify the attributes of high-quality SOPs; create right content structure for SOPs; follow a systematic process for writing SOPs; apply best practices in SOP writing; and avoid common errors. Honing your technical writing skills is a pivotal step toward high-quality SOPs.

A step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures - they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as: * health and safety * human resources * office management * administration * quality * manufacturing * customer service * finance and accounting. Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to: * write (and design) documents clearly (so employees will understand and follow the policies) * plan, analyze, and research each element * help employees increase efficiency, reduce mistakes and frustration, and save time and money - by providing clear guidelines to follow * avoid legal mistakes that can get a company in trouble.

From Chaos to Control is for anyone who wants better results with less work. Are you worried about going on vacation? Are you getting unpredictable results from a process? Are too many mistakes happening? If you answered "Yes" to any of these questions, then this book is for you. It explains how to standardize processes and create effective work procedures, getting predictable results in just five steps. It's for operators, managers, and parents to organize processes, set expectations, and assign ownership. It reduces stress and improves results in manufacturing, service, administration, and even in your family!

Spanning every critical element of validation for any pharmaceutical, diagnostic, medical device or equipment, and biotech product, this Second Edition guides readers through each step in the correct execution of validating processes required for non-aseptic and aseptic pharmaceutical production. With 14 exclusive environmental performance evaluati