· Have you not noticed that many a time, teams with ordinary performers, achieve far more than the Team with outstanding individuals? · Have you noticed your team struggle to achieve normal performance where as another team walks away with all laurels ? · Have you wondered why your team has lots of ego tussles, clashes and conflicts creating miserable time for you and all the others? · What are the changes required to be incorporated to remove clashes, ego tussles, and get each member to be hungry to achieve, be helpful to one another, persist to deliver and earn respect? · Do you want your team to overcome its particular dysfunctions, so that your team can achieve more than any other teams? · Then look no further. · If one wants to build a superior team which will deliver high performance results and skyrocket to incredible heights, best practices and ideas illustrated in this book will be of enormous help. · If one wants to reverse the fortunes of a struggling team and prevent decision deadlock, it will be worthwhile to examine, and help the team overcome its particular dysfunctions by referring to the tips, guidelines and the process stated in this book. · If you are a leader who wants to learn about an approach to increase the performance of your team, this book will be of immense value to you. · If you are an individual who wants to deliver stellar performances being a part of a great Team, then have no doubt that you’ll also find the insights mentioned over here help you to achieve more than any individual can ever imagine or aspire to do so alone. · Rest assured that your team can beat the odds by boosting team performance through trust, collaboration, mutual accountability, shared values, and many nuggets explained herein. · Any Team lead or Team members will be able to find out why they are unable to get results despite having the best individual performers . · Skyrocket Teams to Incredible Heights is the second in the series of books on scaling up the corporate ladder. Here the author provides guidelines, tips, case studies and live examples to make a team perform exceptionally well. Those desirous of delivering outstanding performance individually or through teams, as well as those who want to bounce the team back from an imminent downfall, will find the insights provided in the book, credible enough to take them on a spiraling upward journey of incredible performance. SO LOOK NO FURTHER click to buy · · features of effective team performance · how collaboration could improve team performance · reframing shared leadership · building team cohesiveness · improve team effectiveness, mutual accountability · importance of motivating a team · conflict resolution , communication at workplace

BLACK ENTERPRISE is the ultimate source for wealth creation for African American professionals, entrepreneurs and corporate executives. Every month, BLACK ENTERPRISE delivers timely, useful information on careers, small business and personal finance.

EBONY is the flagship magazine of Johnson Publishing. Founded in 1945 by John H. Johnson, it still maintains the highest global circulation of any African American-focused magazine.

You have started on your career but are unsure of the right steps to be taken and get directions. You have done very well academically, but you falter at ground level, and cannot scale up your performance. You assume you have the right Skills, Knowledge and Expertise, but your progress is questionable. You are busy with many activities which fills your day with tasks, but that does not give any exemplary results. You have done your best to complete what you set off, but you get dejected, demotivated and frustrated because of facts not in your control. You often struggle to resist temptations, but don't know what will help you overcome these pangs for instant gratification You have a low self-image, limiting self-belief and lack-lustre motivation, but unable to correct this mindset Does these sound like you? Do you want to change the situation? Then, you have come to the right place to get a proper solution which is this book. This book will, · Empower you or transform from an ordinary to an extraordinary employee. · Transition your self-limiting beliefs to a positive mindset. · Ignite your motivation levels to make you deliver stellar performance. · Break the glass ceiling if any and help you raise your bar beyond your expectations. · Help you get disciplined enough to ensure completion of important Priorities. · Help you change to become effective, positive, focused and committed to accomplish. In Skyrocket to new Heights, Gita Ramachandran shares tips and guidelines followed by her with real-life examples from her own life, used to overcome the challenges, and constraints faced by her. She elaborates the steps she used for changing her mindset and tweaking her habits, for doing things differently & turn adversities into opportunities. You will learn how to set up SMART Goals, Self -Motivate, develop a growth mindset, create empowering and effective Habits, manage time, remain positive, develop oneself and skyrocket to new heights by achieving 100 percent success in all projects. Each chapter explains the fundamental principle, the steps to be tried and incorporated, to enable one to be focused, effective, positive, disciplined, in one's approach and committed to resolving problems on your own. Various insights provided will make you, realize the power within you, help you develop Will power and Self-Discipline, incite you to be aware of yourself, be receptive to feedback and develop yourself to deliver better performances. Who is this book for? · Ambitious individuals who want to build a fulfilling career · Young professionals on their journey of finding everlasting success · Students and graduates aiming to start their career · Employees who feel stuck getting mediocre results and wanting to become a top performer. · Homemakers who want to change their mindset to be more productive · Professionals who are desirous of changing their approach to deliver stellar performance This book is based on simple steps and positive changes that Gita incorporated in her corporate life to achieve success consistently in all the projects and activities that she handled. . Anybody willing to change and empower oneself in handling real-life situations positively.

If you want your business to grow, you need to be able to rely on your ability to hire talent reliably and consistently. No talent pipeline? No growth, and no business. But your recruiting team is drowning (I asked them). They need help. Now, if you ask recruiters, they will ask for headcount. Or more technology. But more bodies and more tools won't solve the issue (though it will eat up your budget). What you need a is a better strategy. And that strategy is called employer branding.Employer branding is about understanding, distilling and communicating what your company is all about in order to attract all the talent you need. That will differentiate your company as a place where people will want to work, rather than a place they land because they didn't know better.If you've heard about employer branding in business magazines, it might seem like something only "big companies" can do. Something that requires a dedicated team, expensive platforms, or a bunch of consultants. That isn't true. If you understand where your brand comes from, and how to apply it, any company (especially yours) can hire better with it.And this book will teach you how to do all of that, and then some.In this book, you'll learn what employer branding really is, how to make a compelling argument internally to leadership that creates commitment, how to work with other teams and be creative in finding solutions. As a special bonus, we are including a handbook on how to work with recruiting teams. This hands-on workbook is chock full of examples, checklists, step-by-step instructions and even emails you can copy and paste to make things happen immediately.

In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain. Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to address this key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines, Banc One, Waste Management, USAA, MBNA, Intuit, British Airways, Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Maids subsidiary of ServiceMaster employ a quantifiable set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity. The strongest relationships the authors discovered are those between (1) profit and customer loyalty; (2) employee loyalty and customer loyalty; and (3) employee satisfaction and customer satisfaction. Moreover, these relationships are mutually reinforcing; that is, satisfied customers contribute to employee satisfaction and vice versa. Here, finally, is the foundation for a powerful strategic service vision, a model on which any manager can build more focused operations and marketing capabilities. For example, the authors demonstrate how, in Banc One's operating divisions, a direct relationship between customer loyalty measured by the "depth" of a relationship, the number of banking services a customer utilizes, and profitability led the bank to encourage existing customers to further extend the bank services they use. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores on all measures. At American Express Travel Services, offices that ticket quickly and accurately are more profitable than those which don't. With hundreds of examples like these, the authors show how to manage the customer-employee "satisfaction mirror" and the customer value equation to achieve a "customer's eye view" of goods and services. They describe how companies in any service industry can (1) measure service profit chain relationships across operating units; (2) communicate the resulting self-appraisal; (3) develop a "balanced scorecard" of performance; (4) develop a recognitions and rewards system tied to established measures; (5) communicate results company-wide; (6) develop an internal "best practice" information exchange; and (7) improve overall service profit chain performance. What difference can service profit chain management make? A lot. Between 1986 and 1995, the common stock prices of the companies studied by the authors increased 147%, nearly twice as fast as the price of the stocks of their closest competitors. The proven success and high-yielding results from these high-achieving companies will make The Service Profit Chain required reading for senior, division, and business unit managers in all service companies, as well as for students of service management.

Discover and implement “the most important, proven leadership principles and ideas” in just thirty-one days with this step-by-step manual (Ken Hicks, CEO/Chairman, Footlocker, Inc.). It is the rare excellent boss who can achieve great results by earning their staff’s loyalty and inspiring exemplary performance. Now you can learn the secrets of these Superstar leaders—and become one of them. Superstar Leadership examines the key habits of the best and worst bosses, identifying nine key performance drivers that are proven to increase and sustain results. Do you want to earn more money for your company? Electrify your department? Increase customer loyalty, sales, and productivity while simultaneously decreasing turnover, improving innovation, and having fun? With evaluations and activities designed to help you hones your leadership skills, you can achieve all of this. Superstar Leadership will teach you: Why fifty percent of managers fail, and how to avoid being one of them Seven keys to employee motivation The high-performance formula that will catapult your career success The nine strategies of a Superstar leader How to create a high-performing team and exceed your goals And much more!