The first complete guide to planning, evaluating, and implementing high-value SIP trunking solutions Most large enterprises have switched to IP telephony, and service provider backbone networks have largely converted to VoIP transport. But there’s a key missing link: most businesses still connect to their service providers via old-fashioned, inflexible TDM trunks. Now, three Cisco® experts show how to use Session Initiation Protocol (SIP) trunking to eliminate legacy interconnects and gain the full benefits of end-to-end VoIP. Written for enterprise decision-makers, network architects, consultants, and service providers, this book demystifies SIP trunking technology and trends and brings unprecedented clarity to the transition from TDM to SIP interconnects. The authors separate the true benefits of SIP trunking from the myths and help you systematically evaluate and compare service provider offerings. You will find detailed cost analyses, including guidance on identifying realistic, achievable savings. SIP Trunking also introduces essential techniques for optimizing network design and security, introduces proven best practices for implementation, and shows how to apply them through a start-to-finish case study. Discover the advanced Unified Communications solutions that SIP trunking facilitates Systematically plan and prepare your network for SIP trunking Generate effective RFPs for SIP trunking Ask service providers the right questions—and make sense of their answers Compare SIP deployment models and assess their tradeoffs Address key network design issues, including security, call admission control, and call flows Manage SIP/TDM interworking throughout the transition This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

SIP Trunking & Carrier Connections This module is all about connecting to carriers to communicate VoIP phone calls, both carrier-to-carrier connections and business-to-carrier SIP trunking. You'll learn how competitive carriers terminate VoIP phone calls on Local Exchange Carriers using the switched access tariff and tandem access trunks. We'll understand why this will be a native VoIP connection in the future, and the role of Session Border Controllers. Then we'll understand how a business system can connect its locations and to the PSTN using SIP Trunking services, and the advantage over the legacy ISDN PRI PBX trunks. VoIP Module 5 Detailed Outline 5. SIP Trunking and Carrier Connections 5.1 Carrier-to-Carrier Connection via Tandem Access Trunks ...... 5.1.1 Internet VSP to LEC ...... 5.1.2 Generalized Carrier-Carrier Example ...... 5.1.3 Competitive Long-Distance 5.2 Carrier-to-Carrier VoIP Interconnection ...... 5.2.1 Native VoIP Interconnect ...... 5.2.2 Issues to Resolve 5.3 Session Border Controllers ...... 5.3.1 MPLS Core ...... 5.3.2 SIP Trunking ...... 5.3.3 Security, Lawful Intercept and Call Routing ...... 5.3.4 Spam Filtering 5.4 PBX Trunks and Gateways ...... 5.4.1 Business Phone System – PSTN Connectivity ...... 5.4.2 Legacy PBXs and PBX Trunks ...... 5.4.3 Replacing the PBX with a Softswitch ...... 5.4.4 Using a Gateway ...... 5.4.5 Intelligent Gateway Invisible to the Softswitch 5.5 Megaco: Softswitch Controlling the Gateway ...... 5.5.1 Non-Intelligent Gateway ...... 5.5.2 Softswitch Tells The Gateway What to Do ...... 5.5.3 Media Gateway Control Protocol (Megaco) 5.6 SIP Trunking ...... 5.6.1 PBX Trunk Replacement ...... 5.6.2 Advantages ...... 5.6.3 Challenges

This cutting-edge book shows you how SIP provides a highly-scalable and cost-effective way to offer new and exciting telecommunication feature sets, helping you design your OC next generationOCO network and develop new applications and software stacks. Other key discussions include SIP as a key component in the Internet multimedia conferencing architecture, request and response messages, devices in a typical network, types of servers, SIP headers, comparisons with existing signaling protocols including H.323, related protocols SDP (Session Description Protocol) and RTP (Real-time Transport Protocol), and the future direction of SIP. Detailed call flow diagrams illustrate how this technology works with other protocols such as H.323 and ISUP. Moreover, this book covers SIP RFC 3261 and the complete set of SIP extension RFCs."

The complete guide to deploying and operating SBC solutions, Including Cisco Unified Border Element (CUBE) Enterprise and service provider networks are increasingly adopting SIP as the guiding protocol for session management, and require leveraging Session Border Controller (SBC) technology to enable this transition. Thousands of organizations have made the Cisco Unified Border Element (CUBE) their SBC technology of choice. Understanding Session Border Controllers gives network professionals and consultants a comprehensive guide to SBC theory, design, deployment, operation, security, troubleshooting, and more. Using CUBE-based examples, the authors offer insights that will be valuable to technical professionals using any SBC solution. The authors thoroughly cover native call control protocols, SBC behavior, and SBC’s benefits for topology abstraction, demarcation and security, media, and protocol interworking. They also present practical techniques and configurations for achieving interoperability with a wide variety of collaboration products and solutions. Evaluate key benefits of SBC solutions for security, management, and interoperability Master core concepts of SIP, H.323, DTMF, signaling interoperability, call routing, fax/modem over IP, security, media handling, and media/signal forking in the SBC context Compare SBC deployment scenarios, and optimize deployment for your environment Size and scale an SBC platform for your environment, prevent oversubscription of finite resources, and control cost through careful licensing Use SBCs as a back-to-back user agent (B2BUA) to interoperate between asymmetric VoIP networks Establish SIP trunking for PSTN access via SBCs Interoperate with call servers, proxies, fax servers, ITSPs, redirect servers, call recording servers, contact centers, and other devices Secure real-time communications over IP Mitigate security threats associated with complex SIP deployments Efficiently monitor and manage an SBC environment

Packed with information, authoritative, up to date, covering all major topics - and written in plain English - Telecom 101 is an invaluable textbook and day-to-day reference on telecommunications for non-engineers. Telecom 101 covers the technologies, the players, the products and services, jargon and buzzwords, and most importantly, the underlying ideas... and how it all fits together. This is the best comprehensive book on telecommunications available anywhere: based on the course materials for Teracom's famous instructor-led Course 101 Broadband, Telecom, Datacom and Networking for Non-Engineers, the selection of content, its order, timing and pacing has been tuned and refined over years to effectively define and deliver the core set of technical knowledge needed by anyone serious in the telecom business today. In one book, you get consistency, completeness and unbeatable value: a wealth of clear, concise, organized knowledge, impossible to find in one place anywhere else! Our approach can be summed up with a simple philosophy: Start at the beginning. Progress in a logical order. Build one concept on top of another. Finish at the end. Avoid jargon. Speak in plain English. Bust the buzzwords, demystify jargon, and cut through doubletalk. Fill in the gaps, build a solid base of knowledge, put a structure in place and show how everything fits together... knowledge and understanding that lasts a lifetime. Many chapters of Telecom 101 are like self-contained reference books on specific topics; get all of these topics bound in one volume for one low price. Compare this to hunting down and paying for multiple books by different authors that may or may not cover what you need to know- and you'll agree this is a very attractive deal. Telecom 101 is your go-to telecom resource covering all major topics: • The modern Broadband Converged IP Telecom Network • Telecom fundamentals: modems and multiplexing • Network fundamentals: packets and frames, TCP ports, MPLS • Internet fundamentals: ISPs, DNS, cloud computing, web services, data centers • Telecom services: residential, business, wholesale • Digital media: digitized voice, video, images, quantities, text • VoIP fundamentals: system components, voice in packets, SIP, softswitches, gateways • Wireless: spectrum, mobile networks, LTE, 5G, broadband wireless, Wi-Fi, satellite • Fiber: fundamentals, wavelengths, DWDM, Optical Ethernet, fiber to the premise • Copper: the PSTN, analog, POTS, DSL, Hybrid Fiber-Coax, LAN cables • Equipment: routers, Layer 2 switches, call managers / softswitches, legacy CO switches and PBXs, gateways • The OSI Model: the Layers, their purpose, implementation, how protocol stacks work • Ethernet, LANs and VLANs: MAC addresses, MAC frames, Layer 2 switches, VLANs • IP: public and private IP addresses, subnets, routers, DHCP, NAT, IPv6 • MPLS and Carrier Networks: Service Level Agreements, virtual circuits, business VPNs, Class of Service • Wrapping up: Technology deployment steps, analysis, design, implementation, The Future Telecom 101 is the course materials for Course 101, allowing study and review of topics before attending a course, and a valuable desk reference after. Telecom 101 is also the course book and study guide for the TCO Certified Telecommunications Analyst (CTA) telecommunications certification. Telecom 101 is also an economical and convenient way to self-study... these are the materials to an instructor-led course that costs $1895 to attend. Written by our top instructor, Eric Coll, M.Eng., Telecom 101 contains decades of knowledge and learning distilled and organized into an invaluable study guide and practical day-to-day reference for non-engineers: career- and productivity-enhancing training... an investment in life-long knowledge that will be repaid many times over. Join thousands of satisfied customers. Get your copy today! ★★★★★ "Best Book on the Market for Telecom, 6 stars" - Amazon Customer review (amazon.com/gp/customer-reviews/RPXAC8JZL8Y6D)

Nowadays, the Internet has become an irreplaceable tool, feeding us information about new innovations and the evolution of the markets relating to all human activities. What the Internet lacks, though, is a guiding narrative thread, which is crucial to understand the evolution from old technologies into the technologies available today, and to benefit from the commentary which could elucidate that process of evolution. In spite of its inherent richness, no encyclopedia can constitute the one and only referential information source. The actors involved also have the right to be heard: all those who have devoted their working lives to the collective effort of edifying networks can, of course, present their personal views about the evolution of the world of telecommunications, and thus provide invaluable testimony to companies in this area who can make use of it. It is that approach which is adopted in this book. Whilst the primary objective of this book is to encourage SMEs to use digital technologies, and help them to organize with that goal in mind, it has proved necessary to describe the transformations currently under way in the field of networks, and to outline the efforts to obtain a competitive edge in terms of clerical applications, compare the various techniques that are available for high data rate communications, and touch upon the advent of the "Internet of Things", cloud computing and various new multimedia technologies. All in all, this book should help companies – particularly SMEs – to garner overall information about the current movement in the area of networking, and assist them in putting in place and managing their own communications systems.

Rev. ed. of: Implementing Cisco Unified Communications Manager: authorized self-study guide / Dennis Hartmann, Chris Olsen. c2008-c2009.