Introduction -- Information sharing for traffic incident management -- Implications and challenges -- Conclusions and recommendations -- References -- Appendixes.

Intended to assist agencies responsible for incident management activities on public roadways to improve their programs and operations.Organized into three major sections: Introduction to incident management; organizing, planning, designing and implementing an incident management program; operational and technical approaches to improving the incident management process.

"The original edition of this 'Traffic Incident Management Systems' (TIMS) report was released in 2008 as part of a cooperative agreement between the UFSA and the International Fire Service Training Association (IFSTA) at Oklahoma State University (OSU). The project was funded by the DOT Federal Highway Administration (FHWA). This latest 2011 edition of TIMS was developed in response to the release of the 2009 edition of the DOT/FHWA's Manual on Uniform Traffic Control Devices for Streets and Highways (MUTCD). Changes in the 2009 MUTCD affected the content of the 2008 TIMS report and once again the DOT/ FHWA funded the USFA to work with IFSTA to provide an updated report."--Page 2.