Service Included
Title | Service Included PDF eBook |
Author | Phoebe Damrosch |
Publisher | Harper Collins |
Pages | 244 |
Release | 2009-10-13 |
Genre | Biography & Autobiography |
ISBN | 0061833789 |
A head server at a renowned NYC restaurant dishes out stories and trade secrets from the world of fine dining in this behind-the-scenes memoir. While recent college grad Phoebe Damrosch was figuring out what to do with her life, she supported herself by working as a waiter. Before long she was a captain at the legendary four-star restaurant Per Se, the culinary creation of master chef Thomas Keller. Service Included is the story of her experiences there: her obsession with food, her love affair with a sommelier, and her observations of the highly competitive and frenetic world of fine dining. Along the way, she provides insider dining tips, such as: Never ask your waiter what else he or she does. Never send something back after eating most of it. Never make gagging noises when hearing the specials—someone else at the table might like to order one.
Public Service Management
Title | Public Service Management PDF eBook |
Author | |
Publisher | |
Pages | 668 |
Release | 1912 |
Genre | Public utilities |
ISBN |
Report
Title | Report PDF eBook |
Author | Commonwealth Shipping Committee |
Publisher | |
Pages | 914 |
Release | 1915 |
Genre | Shipping |
ISBN |
"Code of Massachusetts regulations, 2003"
Title | "Code of Massachusetts regulations, 2003" PDF eBook |
Author | |
Publisher | |
Pages | 2466 |
Release | 2003 |
Genre | |
ISBN |
Archival snapshot of entire looseleaf Code of Massachusetts Regulations held by the Social Law Library of Massachusetts as of January 2020.
Good Government
Title | Good Government PDF eBook |
Author | Francis Ellington Leupp |
Publisher | |
Pages | 252 |
Release | 1898 |
Genre | Civil service |
ISBN |
Batteries Included!
Title | Batteries Included! PDF eBook |
Author | Nigel May Barlow |
Publisher | Random House UK |
Pages | 296 |
Release | 2000 |
Genre | Business & Economics |
ISBN | 9780712680639 |
The last two decades have seen the rise of the service economy, where image and customer perceptions are crucially important in building a successful business. Nigel Barlow draws on two decades of experience in 20 countries to argue that the age of service has failed to deliver on its promises. He goes far beyond the standard business-speak cliches of customer service to show why merely satisfying customers is not enough. He explores with original examples and firsthand experinces why service so often falls short of customer expectations, and shows how to think and act to create legendary service in the reader's own organization.
N.E.L.A. Bulletin
Title | N.E.L.A. Bulletin PDF eBook |
Author | National Electric Light Association |
Publisher | |
Pages | 784 |
Release | 1928 |
Genre | Electric lighting |
ISBN |