A vital and growing sector of the economy is the hospitality or hotel business. thriving tourism industry. Depending on its functions, hotels are divided into numerous departments, with the Rooms Division Department being one of the key departments that makes the most contribution in Profitability and revenue of a hotel organisation. Rooms Division, also known as Accommodations Operations, is made up of two separate divisions that collaborate closely to prepare the product and make it accessible for purchase. On the one hand, housekeeping is in charge of maintaining the cleanliness, aesthetics, and upkeep of guest rooms and other public spaces. While the Front Office is in charge of fast and effective hotel sales. Additionally, the book includes modules on facilities management, a phrase used specifically to describe the management of locations for operational and maintenance departments. The scope of housekeeping is widened as a result, both in terms of organisations and functions. With the booming facilities management industry, India has seen an unheard-of increase in the number of hotels, shops, malls, office buildings, and residential complexes, which makes this book even more timely. This book is a suggested text for the BSC in Hotel Management, and it will be helpful in other hospitality courses as well. It is a practical book that combines theoretical and practical elements. The author have specifically taken care to keep the language simple and utilise figures and formats whenever possible because it is intended for beginners doing hosp-+itality courses.

Rooms Division Management and Control System is a comprehensive framework implemented in the hospitality industry to efficiently manage and oversee the various aspects of a hotel's rooms division department. This system encompasses a range of operational processes, technology, and strategies aimed at optimizing guest experiences, maximizing room revenue, and ensuring smooth operations.

This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

Finally a book that covers all the service departments of a hotel: front office operations, switchboards, reservations, housekeeping and maintenance. The detail provided will help both trainees and seasoned employees function flawlessly. Covers hotel design and hotel law. An invaluable book for all who plan to make the hotel business their career, or manage a small or large hotel. All hospitality students will benefit from the contents.

"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.