In this 13th edition of Sales Force Management, Mark Johnston and Greg Marshall continue to build on the book’s reputation as a contemporary classic, fully updated for modern sales management teaching, research, and practice. The authors have strengthened the focus on the use of technology in sales management, offered new discussions on innovative sales practices, and further highlighted sales and marketing integration. By identifying recent trends and applications, Sales Force Management combines real-world sales management best practices with cutting-edge theory and empirical research in a single, authoritative source. Pedagogical features include: Engaging breakout questions designed to spark lively discussion. Leadership Challenge assignments and Minicases at the end of every chapter to help students understand and apply the principles they have learned in the classroom. Leadership, Innovation, and Technology boxes that simulate real-world challenges faced by salespeople and their managers. Ethical Moment boxes in each chapter put students on the firing line of making ethical choices in sales. Role-Play exercises at the end of each chapter, designed to enable students to learn by doing. A comprehensive selection of updated and revised longer sales management case studies, in the book and on the companion website. This fully updated new edition offers a thorough and integrated overview of accumulated theory and research relevant to sales management, translated clearly into practical applications—a hallmark of Sales Force Management over the years. It is an invaluable resource for students of sales management at both undergraduate and postgraduate levels. The companion website features an instructor’s manual, PowerPoints, case studies, and other tools to provide additional support for students and instructors.

Whatever became of real-life dinosaurs? How did they live, breed, and care for their young? Find out in this fascinating, easy-to-read book--with full-color photos from The Lost World movie.

For readers of Jodi Picoult, Amanda Prowse, and Diane Chamberlain comes this emotional tale of family, love, loss, and resilience. Just Destiny is a love story wrapped in suspenseful courtroom drama. It's about a grieving young woman, willing to risk embarrassment and possibly revealing long-held family secrets in court, for the right to conceive her dead husband's baby, and her lawyer, bestfriend's struggle to help her, despite his reservations. "Highly thought-provoking and packs an emotional punch! Easily an eight-hanky read! ...Just Destiny breaks the mold with its unique and compelling story of love and loss." ~InD'taleMagazine What would you do if your whole world fell apart? Jenny Harrison made some poor choices in the past, but marrying Gabe was the best thing she’d ever done. They had the perfect marriage, until a tragic accident leaves Gabe brain dead and her world in ruins. Devastated by grief, she decides to preserve the best of their love by conceiving his child, but Gabe’s family is adamantly opposed, even willing to chance exposing long-held family secrets to stop her. Caught in a web of twisted motives and contentious legal issues, Jenny turns to best friend and attorney, Steve Grant. Steve wants to help Jenny, but he has reservations and secrets of his own. When something so private and simple turns public and complicated, will Jenny relent? What is Steve willing to sacrifice to help Jenny?

When the ten members of the Rat Pack get ready to ride, you can count on one thing: expect the unexpected! So sport the colorful temporary tattoo that comes with this book and join the Rat Pack on their hilarious cross-country odyssey that's really a backwards counting adventure. Full color.