After the terrorist attacks of Sept. 11, 2001, the Justice Dept.¿s Office for Victims of Crime awarded crisis response grants and subsequent appropriated funding to a number of state Victims of Crime Act (VOCA) administrator agencies to provide a broad range of services to victims of the attacks. At a meeting from Dec. 7¿8, 2003, those grantees had an opportunity to describe their experiences and the lessons they learned as they mobilized to meet the demand for victim assistance and compensation after 9/11. This report reflects the frontline perspective on victim assistance services by these state VOCA administrator agencies and offers lessons learned to state, federal, and private decisionmakers for organizing effective responses.

The terrorist attacks of September 11, 2001, caused tremendous loss of life, property, and income, and the resulting response from public and private organizations was unprecedented. This monograph examines the benefits received by those who were killed or seriously injured on 9/11 and the benefits provided to individuals and businesses in New York City that suffered losses from the attack on the World Trade Center. The authors examine the performance of the compensation system--insurance, tort, government programs, and charity--in responding to the losses stemming from 9/11.

A heartfelt collection of extraordinary first-person accounts that delve into every level of the experience of 9/11 Out of the infamy of 9/11 and its aftermath people rose up with courage and determination to meet formidable challenges. On the Ground After September 11: Mental Health Responses and Practical Lessons Gained is a stirring compilation of over a hundred personal and professional first-hand accounts of the entire experience, from the moment the first plane slammed into the North Tower of the World Trade Center, to the months mental health professionals worked to ease the pain and trauma of others even while they themselves were traumatized. This remarkable chronicle reveals the breadth and depth of human need and courage along with the practical organizational considerations encountered in the responses to terrorist attacks. The goal of any terrorist act is to instill psychosocial damage to a society to effect change. On the Ground After September 11 provides deep insight into the damage the attack had on our own society, the failures and victories within our response systems, and the path of healing that mental health workers need to travel to be of service to their clients. Personal accounts written by the professionals and public figures involved reveal the broad range of responses to this traumatic event and illuminate how mental health services can most effectively be delivered. Through the benefit of hindsight, recommendations are described for ways to better finance assistance, adapt the training of mental health professionals, and modify organizations’ response to the needs of victims in this type of event. Reading these unique personal accounts of that day and the difficult days that followed provides a thoughtful, moving, rational view of what is truly needed in times of disaster. On the Ground After September 11 includes the first-person experiences and lessons learned from the people of: NYU Downtown Hospital NYC Department of Health and Mental Hygiene NY Metropolitan Transportation Council St. Paul’s Chapel St. Vincent Hospital - Manhattan Safe Horizon LifeNet WTC Incident Command Center at NYC Medical Examiner’s office New Jersey’s Project Phoenix Massachusetts Department of Mental Health the military psychiatric response to the Pentagon attack Connecticut’s Center for Trauma Response, Recovery, and Preparedness the Staten Island Relief Center Barrier Free Living Inc. for people with disabilities the Federal Emergency Management Agency Alianza Dominicana, Inc. Staten Island Mental Health Society the United Airlines Emergency Response Team for Flight 93 The Center for Trauma Response, Recovery, and Preparedness (CTRP) Disaster Mental Health Services (DMHS) at Dulles International Airport the American Red Cross the Respite Center at the Great White Tent HealthCare Chaplaincy The Salvation Army the Islamic Circle of North America The Coalition of Voluntary Mental Health Agencies, Inc. F*E*G*S the Jewish Board of Family and Children's Services (JBFCS) and many, many more On the Ground After September 11: Mental Health Responses and Practical Lessons Gained poignantly illustrates that regardless of profession, culture, religion, or age, every life touched by 9/11 will never be the same. This is essential reading for counselors, psychologists, psychiatrists, social workers, therapists, trauma specialists, educators, and students.

This New York Times bestseller recounts the true story of the touching gift bestowed on the US by the Maasai people in the wake of the September 11 attacks. In June of 2002, a mere nine months since the September 11 attacks, a very unusual ceremony begins in a far-flung village in western Kenya. An American diplomat is surrounded by hundreds of Maasai people. A gift is about to be bestowed upon the American men, women, and children, and he is there to accept it. The gift is as unexpected as it is extraordinary. Hearts are raw as these legendary Maasai warriors offer their gift to a grieving people half a world away. Word of the gift will travel newswires around the globe, and for the heartsick American nation, the gift of fourteen cows emerges from the choking dust and darkness as a soft light of hope―and friendship. With stunning paintings from Thomas Gonzalez, master storyteller Carmen Agra Deedy (in collaboration with Naiyomah) hits all the right notes in this elegant story of generosity that crosses boundaries, nations, and cultures.

The Oklahoma City bombing, intentional crashing of airliners on September 11, 2001, and anthrax attacks in the fall of 2001 have made Americans acutely aware of the impacts of terrorism. These events and continued threats of terrorism have raised questions about the impact on the psychological health of the nation and how well the public health infrastructure is able to meet the psychological needs that will likely result. Preparing for the Psychological Consequences of Terrorism highlights some of the critical issues in responding to the psychological needs that result from terrorism and provides possible options for intervention. The committee offers an example for a public health strategy that may serve as a base from which plans to prevent and respond to the psychological consequences of a variety of terrorism events can be formulated. The report includes recommendations for the training and education of service providers, ensuring appropriate guidelines for the protection of service providers, and developing public health surveillance for preevent, event, and postevent factors related to psychological consequences.

The most comprehensive account to date of the 9/11 attack on the Pentagon and aftermath, this volume includes unprecedented details on the impact on the Pentagon building and personnel and the scope of the rescue, recovery, and caregiving effort. It features 32 pages of photographs and more than a dozen diagrams and illustrations not previously available.