Se aborda la resolución de conflictos o problemas que comprometen las relaciones humanas en los diferentes ámbitos de la vida cotidiana: el familiar, educativo, y el de las relaciones personales y laborales, fundamentalmete.

Distinguiéndose de los diseños tradicionales de resolución de conflictos, este libro propone un nuevo abordaje basado en la comunicación y los diálogos transformadores. Incluye herramientas y técnicas que expanden los recursos disponibles y permiten a operadores y participantes transformarse en protagonistas proactivos en el manejo de conflictos y problemas, ampliando sus contextos de acción. Propone destrezas comunicacionales aplicables a muy diversos campos para transformar las conversaciones estancadas en instancias productivas. El lector encontrará los enfoques y métodos más recientes para reconocer objetivos y etapas en la resolución de conflictos como proceso comunicativo-linguístico, técnicas para incrementar la coordinación entre participantes, reorientar el flujo del proceso y los cursos de acción, promover re-encuadramientos comunicacionales, giros discursivos, recursos generativos, supervisar reflexivamente el cambio, en suma un vocabulario para el diálogo transformador. Este libro resultará de interés tanto para los especialistas como para las personas interesadas en manejar creativamente conflictos y dilemas: mediadores, negociadores, educadores, abogados, consultores organizacionales, dirigentes, decisores, empresarios, asistentes sociales, administradores, operadores comunitarios, terapeutas, psicólogos, consultores en comunicación, ciudadanos.

Moments of Meeting tells the story of a uniquely important event in twentieth-century intellectual history, the 1957 public dialogue of philosopher Martin Buber and psychotherapist Carl Rogers, and explores the practical implications of that event for contemporary social and cultural theory. Supported by original historical research, close textual analysis, and a variety of interviews, the book illuminates the careers, theories, and practices of two of the last century's foremost scholars of dialogue, while it clarifies what they shared in common. Following a careful case study of the Buber-Rogers public conversation about the dynamics of dialogue itself, the authors conclude that public dialogue cannot be built primarily upon skillful technique. Instead, we must support settings and attitudes that enable unique "moments of meeting."

are far from genetically ? xing what behavioral preferences they may possess. Instead, learning mechanisms offer a ? exible way of attaining locally important cultural knowledge within temporal windows of opportunity as has been convi- ingly shown by research in language and culture attainment. Similar mechanisms are likely to exist for other social capacities, such as mate preferences, for example. It is this role of our biological inheritance that social science must appreciate in order to furnish a more complete understanding of human behavior. Within the natural range of variation of capacities and armed with biologically conditioned learning mechanisms we live out lives of meaning – in which we hold some things to be real, rational, valuable or morally right, and others not. It is this world of meaning in which we ? nd love and hate, struggles for justice, power, and money, and the dramas that lend to life both its depth and passion.

In 2011, political protests sprang up across the world. In the Middle East, Europe, Latin America, the United States unlikely people sparked or led massive protest campaigns from the Arab Spring to Occupy Wall Street. These protests were made up of educated and precariously employed young people who challenged the legitimacy of their political leaders, exposed a failure of representation, and expressed their dissatisfaction with their place in the aftermath of financial and economic crisis. This book interrogates what impacts--if any--this global protest cycle had on politics and policy and shows the sometimes unintended ways it continues to influence contemporary political dynamics throughout the world. Proposing a new framework of analysis that calls attention to the content and claims of protests, their global connections, and the responsiveness of political institutions to protest demands, this is one of the few books that not only asks how protest movements are formed but also provides an in-depth examination of what protest movements can accomplish. With contributions examining the political consequences of protest, the roles of social media and the internet in protest organization, left- and right-wing movements in the United States, Chile's student movements, the Arab Uprisings, and much more this collection is essential reading for all those interested in the power of protest to shape our world.