The genre of library services platforms helps libraries manage their collection materials and automate many aspects of their operations by addressing a wider range of resources and taking advantage of current technology architectures compared to the integrated library systems that have previously dominated. This issue of Library Technology Reports explores this new category of library software, including its functional and technical characteristics. It highlights the differences with integrated library systems, which remain viable for many libraries and continue to see development along their own trajectory. This report provides an up-to-date assessment of these products, including those that have well-established track records as well as those that remain under development. The relationship between library services platforms and discovery services is addressed. The report does not provide detailed listings of features of each product, but gives a general overview of the high-level organization of functionality, the adoption patterns relative to size, types, and numbers of libraries that have implemented them, and how these libraries perceive their performance. This seminal category of library technology products has gained momentum in recent years and is positioned to reshape how libraries acquire, manage, and provide access to their

"This book covers different techniques that could be used in industry in order to reengineer business processes and legacy systems into more flexible systems capable of supporting modern trends such as Enterprise Resource Planning (ERP), supply chain management systems and e-commerce"--Provided by publisher.

Shortly after the syllabi are posted, and long before the beginning of the term, interlibrary loan departments at academic libraries will have filled or rejected innumerable textbook requests. While it would be unwise if not impossible to buy and circulate every textbook at a college or university, there are many academic libraries who are selectively adding textbooks to their collections. And the practice seems to be gaining momentum. In this volume, the Association for Library Collections and Technical Services (ALCTS) and editor Chris Diaz gather case studies that pull together creative approaches and best practices for print textbook reserve programs. This book discusses such topics as results and analysis from a detailed survey of a state university’s core-course textbook reserve program; funding sources for starting or piloting a program;using aggregated enrollment, grade, and textbook cost data to identify "high impact" courses;identifying course-related books that are in the library’s collection or fit an existing collection policy;workflow for using bookstore data with ILS and purchasing systems; andusing LibGuides and Google Sheets to publicize textbook holdings, and how a back-end database supports discovery for students and reporting for reserves staff. A textbook reserve program can be one way of helping students who are struggling with the high cost of textbooks, and this book spotlights a variety of examples that can be used as models.

What is the role of a library when users can obtain information from any location? And what does this role change mean for the creation and design of library space? Six authors an architect, four librarians, and a professor of art history and classics explore these questions this report. The authors challenge the reader to think about new potential for the place we call the library and underscore the growing importance of the library as a place for teaching, learning, and research in the digital age.

The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model.