This manual presents guidance for the managers of emergency medical services (EMS) organizations in the recruitment and retention of volunteer personnel.

Recruiting, Training, And Maintaining Volunteer Fire Fighters, Third Edition Looks At The Many Challenges Facing Today’S Volunteer Fire Fighter. Providing The History And Background Of Volunteer Fire Fighting, An Overview Of Why Individuals Volunteer, And Planning For The Future, This Is A Must-Have Resource. The Third Edition Also Provides An Extensive Review Of The Importance Of Customer Service And Detailed Coverage Of Fire Department Evaluations And Model Programs.

Reviews the Los Angeles Fire Department’s hiring practices as of June 2014 and outlines a recommended new firefighter hiring process that is intended to increase efficiency of the hiring process, bolster the evidence supporting the validity of it, and make it more transparent and inclusive.

This book serves as a guide for the seasoned veteran, the new firefighter and everyone in between, bringing them together for what it all takes to have that love for the job. Each chapter addresses the next step in the leadership chain that is necessary for a fire service professional to succeed. The chapters are as follows: Our Mission; The Firefighter; The Company Officer; The Chief; Our Two Families; Sweating the Small Stuff; Changing Shirts-The Promotion; What September 11th Did For Us-The Good and the Bad; Ceremonies; Marketing Your Fire Department; Making It All Happen-Embracing Success; Have You Forgotten.