The quality technician is a person responsible for understanding and utilizing quality concepts and tools, statistical techniques, metrology and calibration procedures and protocols, inspection and test techniques, quality auditing, and preventive and corrective action in the context of product/process/service improvement or in correcting problems. Quality technicians frequently work in the quality function of organizations in the various measurement and inspection laboratories, as well as on the shop floor supporting and interacting with quality engineers, mechanical inspectors, and production/service delivery personnel. This book supports individuals preparing for, or those already performing, this type of work. It is intended to serve as a ready reference for quality technicians and quality technicians-in-training, as well as a comprehensive reference for those individuals preparing to take the ASQ Certified Quality Technician (CQT) examination. Examples and problems used throughout the handbook are thoroughly explained, are algebra-based, and are drawn from real world” situations encountered in the quality profession. To assist readers in using the book as a ready reference or as a study aid, the book has been organized so as to conform closely to the 2018 CQT Body of Knowledge (BoK).

An ASQ best-seller, this volume covers a variety of the basic skills that contribute to ongoing quality at the technician level. It is now one of the primary reference books used by people taking the ASQ Certification Exams. The volume provides an introduction to quality, and examines total quality management, quality costs and audits, inspection systems and planning, reading engineering drawings, geometric dimensioning and tolerancing, graphical inspection analysis, common measuring tools and measurements, plate inspection methods, special measuring equipment and techniques, lot-by-lot acceptance sampling plans, statistical process control and shop mathematics. For Quality Engineers, Quality Technicians and Inspectors.

A comprehensive reference manual to the Certified Quality Technician Body of Knowledge and study guide for the CQT exam.

This text will be useful as a textbook or handbook for quality control technicians, inspectors, and junior quality engineers in the mechanical trades. Provided in the book is thorough coverage of all primary topics, such as measuring and gauging, geometric tolerancing, sampling and control charting.

Practical, quick reference to laboratory test procedures routinely used in the veterinary setting The Second Edition of Veterinary Technician’s Handbook of Laboratory Procedures provides a significant update and expansion to the First Edition, with larger and better-quality images, more images overall, and significant updates to information and equipment throughout. New chapters cover topics such as microbiology and parasitology, and the Second Edition newly covers quality assurance in the introductory chapter as well. Now encompassing topics in all areas of clinical pathology, the book covers procedures in hematology, clinical chemistry, urinalysis, microbiology, parasitology, serology, and cytology. A companion website features case studies, crossword puzzles, figures from the book in PowerPoint, and additional figures not found in the book. In Veterinary Technician’s Handbook of Laboratory Procedures, readers can expect to find helpful information on: Laboratory equipment, covering microscopes, centrifuges, refractometers, and chemistry, hematology, and coagulation analyzers Blood analysis, covering proper blood collection and handling techniques, blood collection tubes, blood smear preparation and staining, and hematology procedures Urinalysis procedures including the physical, chemical and sediment examination Cytology sample collection and smear preparation, covering the feather, line, squash, modified squash, and starfish methods, plus microscopic evaluation of cytology slides Identification of parasites, covering internal and external, plus protozoans A helpful guide when performing many common laboratory tests and an excellent companion to full textbooks, Veterinary Technician’s Handbook of Laboratory Procedures is equally useful for veterinary technicians in training and in practice and has been carefully formatted and written to put the information veterinary technicians need at their fingertips.

This handbook contains information and guidance that supports all of the topics of the 2016 version of the CSQE Body of Knowledge (BoK) upon which ASQ's Certified Software Quality Engineer/(CSQE) exam is based. Armed with the knowledge presented in this handbook to complement the required years of actual work experience, qualified software quality practitioners may feel confident they have taken appropriate steps in preparation for the ASQ CSQE exam. However, the goals for this handbook go well beyond it being a CSQE exam preparation guide. Its author designed this handbook not only to help the software quality engineers, but as a resource for software development practitioners, project managers, organizational managers, other quality practitioners, and other professionals who need to understand the aspects of software quality that impact their work. It can also be used to benchmark their (or their organization's) understanding and application of software quality principles and practices against what is considered a cross-industry good practice baseline. After all, taking stock of strengths and weaknesses, software engineers can develop proactive strategies to leverage software quality as a competitive advantage. New software quality engineers can use this handbook to gain an understanding of their chosen profession. Experienced software quality engineers can use this handbook as a reference source when performing their daily work. It is also hoped that trainers and educators will use this handbook to help propagate software quality engineering knowledge to future software practitioners and managers. Finally, this handbook strives to establish a common vocabulary that software quality engineers, and others in their organizations can use to communicate about software and quality. Thus increasing the professionalism of the industry and eliminating the wastes that can result from ambiguity and misunderstandings.