What makes the world's leading engineering and QA teams so successful? Learn from Google, Etsy, The New York Times, GitHub, King, HelloFresh and many more. Leading Quality is the ultimate guide to becoming a leader of quality, mastering strategic decisions and enabling your team to accelerate growth.

Would you like to really know how to empower employees to take greater charge over their careers? To teach employees how to take more responsibility for their performance appraisals? To delegate work to employees? You'll get clear direction in Quality Leadership - a practical manual that addresses today's need for quality performance and gives techniques for handling a wide array of employee problems. This how-to-do-it resource for new and future leaders explains basic leadership tasks in a simple, step-by-step manner. It is full of practical advice - not theories - and outlines clear standards of performance. Even if you have been trained - and retrained - in leadership principles, you'll pick up fresh, new techniques here. The 22 chapters show you how to handle the many day-to-day interactions that are key to empowering your employees and helping them be more productive and fulfilled. You'll gain down-to-earth, clear directions for how to: Delegate, solve problems, make decisions, plan, develop objectives with employees, conduct effective performance appraisals, manage time, conduct meetings, interview and select employees, develop employees, manage organizational transitions and lead others. The many detailed worksheets included will help you apply on the job what you learn. If you follow these standards of performance, you will become a good leader. Your organization will thank you. And so will your employees.

Do you need good leaders to achieve good quality or does good quality create good leadership? Quality is a term frequently used to describe early years provision without any further explanation of exactly what this ′quality provision′ looks like or how it can be achieved. This book not only unpicks what is meant by the term ′quality′ in England, across the UK, and beyond, but it does so in the context of how to lead in order to develop and achieve quality. In exploring quality and leadership and the ways in which both terms have been conceptualised from a range of different perspectives you will be able to find a meaning that is right for you and your practice. With chapters covering: · The global interest in quality · The broad nature of early childhood leadership · Reflective evaluation and practice This book will be of interest to setting and room leaders across the early years as well as students studying early childhood or in early years teacher training.

" ... takes a patient-centered, traditional approach to the topic of nursing education and professional development. This dynamic text engages students in recognizing the critical role that nurses play in health care delivery, and focuses on the five core competencies for health professions as determined by the Institute of Medicine (IOM) ..."--Back cover.

Using Kenya as a case-study to mirror other African countries this book interrogates the phenomenon of leadership, within and without the political domain.

Professional Nursing Concepts: Competencies for Quality Leadership, Fourth Edition takes a patient-centered, traditional approach to the topic of nursing education.

Concise, convenient, to the point—a one-stop source for implementing quality leadership "At last, we now understand that quality superiority cannot be achieved by cheerleading. The journey requires many activities: managerial, technological, and statistical. Al Endres sets forth the what, the why, and the how of implementing a quality effort. This is a thoughtful, well-written book with plenty of practical examples. If you are serious about product quality, I urge you to follow this road map." —Frank M. Gryna Distinguished University Professor of Management University of Tampa This book takes a no-nonsense approach to quality implementation. It explains the Juran Institute’s model for TQM, introduces a road map for developing and implementing that model, and provides step-by-step guidance through each of the five phases of the implementation process: Decide, Prepare, Start, Expand, and Integrate. Using real-world examples of the actual achievements of organizations in a variety of industries and business functions, this reliable book describes exactly how to execute each phase for maximum benefit. To further expedite the learning process, each chapter includes a summary of key learning points for quick reference. Firsthand perspectives, charts, checklists, and benchmarks form a comprehensive road map for leaders and managers who need to take immediate, practical steps to implement and maintain successful quality initiatives. From the Institute whose name is synonymous with quality, this is the definitive guide to making total quality a reality in any organization.