Completely revised and updated, A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition contains virtually all the information an engineer needs to function as a quality engineer. The authors not only break things down very simply but also give a full understanding of why each topic covered is essential to learning proper quality management. They present the information in a manner that builds a strong foundation in quality management without overwhelming readers. See what’s new in the new edition: Reflects changes in the latest revision of the ISO 9000 Standards and the Baldrige Award criteria Includes new mini-projects and examples throughout Incorporates Lean methods for reducing cycle time, increasing throughput, and reducing waste Contains increased coverage of strategic planning This text covers management and statistical methods of quality engineering in an integrative manner, unlike other books on the subject that focus primarily on one of the two areas of quality. The authors illustrate the use of quality methods with examples drawn from their consulting work, using a reader-friendly style that makes the material approachable and encourages self-study. They cover the must-know fundamentals of probability and statistics and make extensive use of computer software to illustrate the use of the computer in solving quality problems. Reorganized to make the book suitable for self study, the second edition discusses how to design Total Quality System that works. With detailed coverage of the management and statistical tools needed to make the system perform well, the book provides a useful reference for professionals who need to implement quality systems in any environment and candidates preparing for the exams to qualify as a certified quality engineer (CQE).

Lean production, has long been regarded as critical to business success in many industries. Over the last ten years, instruction in six sigma has been increasingly linked with learning about the elements of lean production. Introduction to Engineering Statistics and Lean Sigma builds on the success of its first edition (Introduction to Engineering Statistics and Six Sigma) to reflect the growing importance of the "lean sigma" hybrid. As well as providing detailed definitions and case studies of all six sigma methods, Introduction to Engineering Statistics and Lean Sigma forms one of few sources on the relationship between operations research techniques and lean sigma. Readers will be given the information necessary to determine which sigma methods to apply in which situation, and to predict why and when a particular method may not be effective. Methods covered include: • control charts and advanced control charts, • failure mode and effects analysis, • Taguchi methods, • gauge R&R, and • genetic algorithms. The second edition also greatly expands the discussion of Design For Six Sigma (DFSS), which is critical for many organizations that seek to deliver desirable products that work first time. It incorporates recently emerging formulations of DFSS from industry leaders and offers more introductory material on the design of experiments, and on two level and full factorial experiments, to help improve student intuition-building and retention. The emphasis on lean production, combined with recent methods relating to Design for Six Sigma (DFSS), makes Introduction to Engineering Statistics and Lean Sigma a practical, up-to-date resource for advanced students, educators, and practitioners.

Through years of teaching experience, John S. Lawson and John Erjavec have learned that it doesn't take much theoretical background before engineers can learn practical methods of data collections, analysis, and interpretation that will be useful in real life and on the job. With this premise in mind, the authors wrote ENGINEERING AND INDUSTRIAL STATISTICS, which includes the basic topics of engineering statistics but puts less emphasis on the theoretical concepts and elementary topics usually found in an introductory statistics book. Instead, the authors put more emphasis on techniques that will be useful for engineers. With fewer details of traditional probability and inference and more emphasis on the topics useful to engineers, the book is flexible for instructors and interesting for students.

This practical text is an essential source of information for those wanting to know how to deal with the variability that exists in every engineering situation. Using typical engineering data, it presents the basic statistical methods that are relevant, in simple numerical terms. In addition, statistical terminology is translated into basic English. In the past, a lack of communication between engineers and statisticians, coupled with poor practical skills in quality management and statistical engineering, was damaging to products and to the economy. The disastrous consequence of setting tight tolerances without regard to the statistical aspect of process data is demonstrated. This book offers a solution, bridging the gap between statistical science and engineering technology to ensure that the engineers of today are better equipped to serve the manufacturing industry. Inside, you will find coverage on: the nature of variability, describing the use of formulae to pin down sources of variation; engineering design, research and development, demonstrating the methods that help prevent costly mistakes in the early stages of a new product; production, discussing the use of control charts, and; management and training, including directing and controlling the quality function. The Engineering section of the index identifies the role of engineering technology in the service of industrial quality management. The Statistics section identifies points in the text where statistical terminology is used in an explanatory context. Engineers working on the design and manufacturing of new products find this book invaluable as it develops a statistical method by which they can anticipate and resolve quality problems before launching into production. This book appeals to students in all areas of engineering and also managers concerned with the quality of manufactured products. Academic engineers can use this text to teach their students basic practical skills in quality management and statistical engineering, without getting involved in the complex mathematical theory of probability on which statistical science is dependent.

In today’s global and highly competitive environment, continuous improvement in the processes and products of any field of engineering is essential for survival. This book gathers together the full range of statistical techniques required by engineers from all fields. It will assist them to gain sensible statistical feedback on how their processes or products are functioning and to give them realistic predictions of how these could be improved. The handbook will be essential reading for all engineers and engineering-connected managers who are serious about keeping their methods and products at the cutting edge of quality and competitiveness.

Revised and expanded, this Second Edition continues to explore the modern practice of statistical quality control, providing comprehensive coverage of the subject from basic principles to state-of-the-art concepts and applications. The objective is to give the reader a thorough grounding in the principles of statistical quality control and a basis for applying those principles in a wide variety of both product and nonproduct situations. Divided into four parts, it contains numerous changes, including a more detailed discussion of the basic SPC problem-solving tools and two new case studies, expanded treatment on variable control charts with new examples, a chapter devoted entirely to cumulative-sum control charts and exponentially-weighted, moving-average control charts, and a new section on process improvement with designed experiments.